We stayed here before and after the Salkantay trek and thought it was perfect for this. The location is a little out of the centre but it only takes about 10/15 minutes to get to the main part of Cusco - this also meant it was quieter at night. Plus, easier for our tour operator to pick us up for the trek as the streets in the centre can be really narrow. The staff were always friendly and it was no issue for us to leave our bags at the hotel for 5 days. The first room we got was really big and the bathroom had a bath and a shower, second room was smaller but still had a heater and a hot powerful shower. Beds were comfortable and the included breakfast was decent (small buffet and some made-to-order items available). Would stay here again.

WiFi wasn’t great in some of the rooms but apart from that, for the price we paid, no complaints.

Daily cleaning, spacious room and bathroom, heater in the room (although did not use), consistent, hot water, location (10 min to center and San Blas), decent breakfast (opens at 6am), friendly and helpful staff. We stayed for 7 nights and were completely comfortable and satisfied. The manager also saved us a lot of money by suggesting for us to take the bus to Tipon Archaelogical Park and even went out of his way to take us to the bus terminal. Thank you!

Just a note- our room was facing the street, so you could hear traffic noise when the window was open. However, it's the same story for a lot of hotels in Peru. We plan to stay here again on our way back to Cusco.

There was plenty of staff. Everyone that I interacted with was helpful and pleasant. It seemed like they all spoke English and Spanish. My baggage was stored on two separate occasions with no issue. Though not the prettiest of neighborhoods, it seemed safe enough and close to what I wanted to be close to. Facilities were clean. The walls may have been a bit thin sound wise, but it wasn't overly noisy at night. I had a single room with a comfortable Queen(?) bed with plenty thick blankets. Mine was an interior room, the windows of which opened into a tiny atrium like area. The bathroom was a bit cramped, but not a big deal. There was heater in the room which I didn't use. Breakfast was fine. ... eggs, bread, fruit, juice, tea, coffee. Not gourmet, but good enough to get started for the day.

This hotel is an excellent choice for a stay in Cusco. It's walking distance to the main square but far enough to be able to sleep at night. The room was comfortable, there is working hot water and heating available. The wifi was excellent everywhere in the building. The staff was extremely helpful and hospitable, especially Richard Cruz Castro, the manager. Additionally the breakfast was varied and delicious. If I ever find myself back in Cusco I'll be staying here again.

There is no elevator and walking up 4 floors is rough at that elevation. Everything else was great!

My room was so comfortable and bright. At first they put me in a room that didn't have a window to the outside of the building which was a bit claustrophobic, this room also had a bit of a stale smell. I asked them to change my room and they happily complied. I'm very thankful for that. The location was great. So close to city center and had stores close by. Breakfast was tasty with a nice view of Cusco

Even though we agreed on them picking me up from the train station, there was no one there when I arrived. I didn't have internet, so that made communication a bit more tricky, and the fact that it was raining was a sad coincidence. I took a cab to the hotel and all was well The building is a bit old and would do with some renovations, but that didn't take away the level of comfort and cleanliness.

Extremely comfortable, I slept very well here! The buffet breakfast was delightful with great views of Cusco. They provide a packed breakfast if you are leaving early in the morning. It is a very easy check in and check out with a 24h desk, also with hot water and coca leaves+tea on every floor.

It was a bit further from the center (but only a 15-20 minute walk which also meant it was quieter). We had a problem with the wifi on the first night but the staff were very helpful and it was sorted by the next day.

The hotel really takes care of its guests. On each floor, there is hot water available for tea and coca leaves, and the hotel even has an oxygen tank. Every evening, the hotel turns on the heating in the rooms. They offer a very nice and varied breakfast, including sweet fruits, vegetables, delicious fresh juices, and several options for main dishes to choose from. We personally recommend option 5 :) The room was very clean, and we had our own kitchen with a microwave, which can be convenient. The bed was very comfortable, there was hot water 24/7 with excellent water pressure, and the Wi-Fi was fast. The staff speaks English. We can recommend this hotel 100%.

Exceptional warm rooms, great floor staff. Early Buffett was nice. Hot showers! They arranged for a early morning taxi to the airport. Oxygen in the lobby. Good maps of Cuzco!

Breakfast buffet was full at 6am. Often it was bone bare by 8 am, because staff didn't want to make more for the guests. No coffee, juice, cheese or fruit. Dependent on who was working. The man in the coveralls was exceptional. The female desk clerk was typically unhelpful, a "no" attitude. A bit distant from El Centro.

The kindness and attention of the staff at this hotel are extraordinary. In particular, I would like to highlight the exceptional service provided by Richard Cruz Castro! I arrived well ahead of schedule after a long journey, and Richard was extremely helpful in making the room available to me upon my arrival to allow me to rest, at no extra cost. Additionally, he provided takeaway breakfasts for me when I had early morning excursions. His dedication was simply remarkable! The historic center of Cusco is easily accessible, just a 10-minute walk from the hotel. The room is spacious, large, and impeccably clean! Breakfast offers various options every day and is of the highest quality.

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Extremely nice and helpful staff. I suffered pretty strongly the altitude sickness and Aldair would bring me teas and make sure I was ok. Once I felt better, Leo aand the rest of the staff helped coordinating taxis and suggested excursions and places to visit. I spent a day an a half in bed and I can assure it was very comfortable, same than the fluffy pillows:)

The location is not bad at all, but we ended up taking taxis to come back from Plaza de Armas (the center of all activities) because it was a tad far to walk back every day. Altitude makes everything a bigger effort and the taxi only costs 7 soles, so it wasn’t a deal breaker