The property is right by the river in the heart of the city so the balcony and window views are exceptional. Huge bed and a nice chilling area just like on the photos absolutely loved it. Felt cozy and fresh when you open up everything. Booked it honestly mostly cus of the view and the hot tub. P.S. Incredible orange juice during the included breakfast

This is gonna be very European of me, but the lack of air conditioning is a huge deal for us, especially mid day when it gets hot. The Hot tub is huge and fantastic, but considering it was a big part of why we booked this place, it is kinda sad that there was an issue with hot water, the guy at the desk was attentive and amazing he grabbed a look, he managed to fix it by adjusting the pressure somewhere in the hotel’s tank. We filled the tub but as soon as we stopped the tap once it stopped giving hot water again. I know in Latin America it’s not common to even have hot water but with this hot tub, the hot water is a must.

Staff,breakfast and location

Internet was not good.they need to put another router upstairs.the one in the restaurant does not the rooms upstairs

The room we had was rather spacious and had a nice balcony. An easy walking distance to the train station even with luggage, although there’re no taxis in the tiny town anyways. Bus boarding line to Machu Picchu is right in front the hotel across the river, just make sure you buy the tickets ahead of time online. Nice staff at the reception

Climbing narrow stairs, although we were helped with our luggage by the staff.

The location is great, nearby the trainstation and the bus to Machu Picchu. The staff went out of their way to give us a great experience, even preparing a breakfast including fresh juices for us to take on our trip to Machu Picchu at 5 in the morning!

Only downside was the staff did not speak or understand English, however they immediately took their phone to translate and were still very friendly and helpful in every way possible

Nice rooms, loved the jacuzzi after a long trek. Breakfast was fine.

Takes quite some time to fill up the jacuzzi. The pineapple juice at breakfast somehow turned out to be alcoholic. Not the best pre-workout drink for climbing to Machu Picchu.

Great hotel in great location .. super clean best hot shower in South America so far. Staff couldn't do enough. Even preparing an amazing breakfast for us at 6am for our start to visit Machu Pichhu. Highly recommend

The Most comfortable Bett o have ever lay down in my entire life!

The room had an overpowering ‘clean’ smell from the heavy use of cleaning products and lack of ventilation, which could be a bit overwhelming. But it was very very clean!!

Clean , modern hotel . Perfect central location . Enormous and very comfortable bed . Pleasant staff

Unfortunate problems with lack of running water for almost whole day during my stay . May not have been hotel ‘s fault though

The location is great just by the river and queue for the buses. The hotel was clean and there boxed breakfast kept you going. We only stayed one night but the staff were friendly and there is a nice restaurant on the ground floor

Nothing

great staff, super friendly. location is good, just outside the train station and across from the bus stop that take you up to Machupicchu.

the place is good for one night stay. if your staying for 2 nights or more maybe get a bigger room.