1️⃣ Top on the list is the Location. It’s very accessible to almost all important offices and stores. Convenience store just outside the hotel, police station, arcade and fast food near by, walking distance spa and salon, supermarket, pharmacy, boulevard, and many more. 2️⃣ Second on the list is the Shower. The Hot and Cold shower is consistent according to our set preference, Since day 1 up to day 5, their shower temperature has been the most relaxing bath time we had. 3️⃣ Third on the list is the WIFI. All throughout the almost a week stay at the hotel, the wifi has been working effectively. We can simultaneously access various work sites and emails, while playing youtube on the background and scrolling social sites on multiple gadgets without having to worry about the internet speed. 4️⃣ Others: ✅Orderliness of the Room, ✅Free Hot, Warm, and Cold Water Refill at the Dispenser provided outside each floor, ✅Quiet Hotel Room, ✅Easy Access to Front desk via landline.

There is almost none, though we had a bit of an exercise since there is no elevator. We had to use stairs every time we go up and down the third floor room. It would be better if there will be an elevator in the near future.

I book the matrimonial deluxe suite and it was a small little stuffy room that i really could never stay in. I upgraded to a suite and it was much more spacious and they came in and gave it a good cleaning for me. I stayed an extra three nights at total of five because the location was central in dumaguete. No opening windows to the outside and i had a hard time getting fresh air. Not a bad place but maybe 5 days was too much.

No window to the outside which may getting fresh air difficult

Really friendly and accommodating staff. Secure and safe.

No good workspace in the room to use laptop, aside from sitting up in the bed. There was a chair, but not really effective desk space.

It was central. My room was quiet. Air conditioning good. Some cups for my tea. Hot and cold water available every day. Good TV with sport and films in english

My room wasn't cleaned once in 5 nights. Had to ask for toilet paper as I ran out. Nowhere to put toothbrush or soap by the sink

the room is enough for three people . it is clean. location is at the heart of the city. easy to get transport services like tricycles. there are stores at the ground floor which makes it more convenient if we need to buy something. it is also just a block away from the police station so it makes the place even more safe. the staff is very accommodating and friendly.

nothing

golden gate has been my choice when staying in dumaguete. The location is at the center of everything, few blocks away from the boulevard, they have 7-11 right below the hotel, across of it are nearby pharmacy, market (where you can buy budbud - their delicacy) and places to eat.

Front desk staff are friendly from check in until our check out day. We arrive late at the hotel, they keep our reservation as per my request and on check out day they offered late check out at 1pm which I really appreciate, they also offer to keep our bags until late afternoon. I want to commend the ladies who assisted us on check in and check out I forgot to get their names. They were sincerely accommodating.

I like the location.

Location, Helpful Staff, Cold A/C, Comfortable Bed

Cabinets And Utensils Unusable The Smell Of Mold In The. Cabinets Forced Us To Eat Out Everyday, NO WINDOWS IN THE WHIOLE HOTEL, AND WHEN YOU LEAVE THE ROOM YOU ARE FORCED TO PULL THE KEY LINK TO THE ELECTRIC SO NO AIR FLOW RESULTING IN MOLD GROWTH, UNHEALTHY.

We are satisfied with the quality for the price that we paid. However, be careful not to break any cup because they're very expensive. Our toddler broke a cup and we were charged 380 PHP (6.24€ ~). If it ever happens to you, better get a replacement from Novo,it won't cost you more than 50 PHP. Cheers!

Location is great, friendly staff, good value for money.

The shower room is too small, my elbows would already touch the walls when taking a bath. It would have also been great if they provide an electric kettle / heater to boil water for coffee.