Although the AirSwift plane was 1 hour late arriving at 4:30 pm, the transfer was still taken care of by Ruel. It felt like a James Bond movie: from the plane into the van driving onto the jetty directly to the speed boat that took us to the island in only 20 min … just in time before night fall, which is when the coast guard wouldn’t allow any boat ride anymore. The full board catering was fantastic, both in terms of Filipino and Western food. The waiters and cooks were fabulous living up to the wonderful Filipino philosophy of bayanihan … doing everything to make you happy, not because they’re staff, but because one genuinely feels that they are happy if the guest is happy. There was not one angry soul in this place!! As a lover of Filipino food, I didn’t need to request the food I like … they read it in my eyes (pinakbet, kamote cue etc). The following stood out in particular: Vergel, Ricky, Chai, Jess, Alfonso, Fhee, John, Vern. As to the complimentary activities: We were overwhelmed with what was already included in the package. Two guides stood out: Reylan and Marlon bent over backwards for me to get the best snorkeling experience and gently took care of my Asawa, Edna, who - thanks to them - is no longer afraid of the water and the ocean. In summary: job well done from the cleaners to the waiters/cooks to the tour guides to the receptionists (Kath & Kath and Jess) and lastly the wonderful manager Francis.

Nothing

Staff were so friendly and accommodating. The rooms were beautiful and we loved our bed! There's snorkeling steps away from the rooms and the pool view can't be beat. I loved waking up early and watching the sunrise from different areas of the property.

El Nido changed it's policies regarding excursions recently. Things that were complimentary before became up charged, so many family members were disappointed about this. We did not receive the info for services until a couple weeks before our trip so it felt a little tricky. My sister was sent the older attachment so she was shocked at the resort itself. The prices for massages were changed AFTER signing the bill. The original charge was lower on my massage. I had double checked prices with the front desk spa menu so it felt strange to see the price upped.

Loved the food options, they really tried to provide options for the vegetarians and those with gluten allergies in our large group of 17. They also saved a table for 17 throughout our entire stay so we could sit together, and came out to sing happy birthday for my son's 12th birthday dinner! The gym was excellent but didn't have too much space for more than one person to do yoga. The travel guides Gee & Mario were excellent and highly recommended for all your kayaking and aquatic adventures! I also highly recommend Rezzie for strong massages!

The game room was a little small - only had one mahjong table, would be nice to have another table for cars or board games. My bathroom smelled but they attempted to rectify the problem by providing an air freshener.

Honestly, one of the best experiences I ever had. Great place for snorkelling, beautiful corals and sea life. Staff were just amazing, nothing to complain. We felt welcome and taken care of constantly. Even more expensive hotels in Maldives cannot compare in hospitality. Even though I got stung by a wasp on my last day, the doctor was very professional, spoke perfect English and took care of me. 10/10 would recommend and definitely come back

The location could not be more beautiful, you don't even need to be in the water to see all the amazing coral and fish, you can see right from the dock in front of the resort. The staff are so friendly and helpful and even created a daily itinerary for us before we arrived so everything was planned perfectly. Having every meal included was also so convenient and the food was good. Just show up and they take care of everything!

You can tell some of the facilities are a little dated but overall still a beautiful property.

Beautiful hotel and location. Free tours available to the small and big lagoons, which due to the proximity arrive before all the remaining tourists arrive, giving a real private experience. Excellent food and facilities. Overall great and friendly staff. We arrived at 09:00 and were allowed to check in to a room straight away (even though ours wasn’t ready yet, we were given another one until ours was ready)

Communication before check in (through booking’s chat) was not the best, which made us book a transfer which wasn’t necessary

During our stay, we joined a bunch of free activities. The stunning views and unforgettable memories made this trip super special. The friendly tour guide and great service made our experience even better, making the trip even more enjoyable. note：In there they can't break large bills. It's better to have smaller bills and coins ready.

Nothing

Paradise found, book today. We stayed at El Nido Miniloc Resort during Christmas 2023 for 4 nights. What an amazing memory. We truly LOVED our trip. We are a family of four: mom, dad and two teenage girls (17 & 15). We were picked up at the El Nido airport by the hotel team in a luxury van. They handled all of our luggages and delivered them to our room flawlessly. After a short ride to the pier and getting refreshing drinks and snacks at the lounge, you get on a boat for a 45-minute boat ride with incredible views of so many beautiful islands. The resort itself is DATED and is in need of a complete remodel but what makes this into a paradise is the ENTIRE STAFF, the location itself and the all the attractions around the islands. We did ALL the excursions including kayaking at the Big Lagoon at sunrise, small lagoon, snorkeling, and a full private day boat excursion to see pristine untouched beaches with an incredible lunch, made just for our family. Amongst ALL of the staff (and I really mean ALL were wonderful), the one who truly made our holiday from great to OUTSTANDING was Mr. Benji. WOW! This guy is all about taking care of his guests. We requested BENJI since the day he picked us at the airport. He took us to the sunrise tours, snorkeling, remote place, full day excursion with lunch at a secluded beach and he showed us so many things that we could have never seen just by ourselves, and he knew all the amazing locations for taking that special photo. He also takes care of everyone to make sure they are safe whether snorkeling/swimming or walking on rocks. He even paid the coconut guys at the beach since I forgot my money at the room (of course we reimbursed him later). He is actually quite an amazing photographer, and he took so many photos of our family that deserves a photographic award. We requested him to take us back to the airport and he changed his schedule so he could be with our family. THANK YOU VERY MUCH BENJI.

Resort is dated and needs a remodel.

Amazing location, and incredible staff made this a wonderful place to stay! The activities offered make each day an adventure. We travelled with our 6 year old and it was a great place to stay with kids, with games and activities for them to do, plus the staff were excellent with her. Highly recommend!

OMG the best holiday ever! The resort is amazing, staff incredible, no detail missed, including airport lounges! The inclusive activities are next level and OMG the hotel reef is the absolute best! Better than Fiji and great barrier!! Will definitely be returning

Nothing very hard to fault!