Nice and big room with all comforts

The staff was not very much helpful not prepare to give info about the city Couldn’t even organize a PRIVATE tour of the city They charged 2700 php for a transfer from the airport, a theft!! The transfer back to the airport costed us 450 php !! We booked with GRAB which is a very good app ( like Uber!)

An extremely convenient location, with convenient store and dining options available in the adjacent mall. It was also nearby to train stations, and central for tourists––near to the airport, Intramuros area, Poblacion and BGC (which were popular for bars and restaurants). The room and rooftop restaurant offered a great view overseeing the city. Generally, the room was spacious and comfortable. The pool was nice too altho a little too dark in the evening for general safety.

They had a 24-hour service desk, and overall staff were friendly but wasn't felt throughout the stay as only selected few (who look like managers) would proactively reach out, as I watched several, including myself, struggled to carry our breakfasts to the outdoor sitting area due to a manual glass door and no help was extended even if there was a crew member stationed nearby. The turnover rate for breakfast was rather slow too, and often times had to request for utensils from the crew members. Additionally, the dividing panel to the shower wasn't sealed well, and water would flow outwards. The drenched floor towel was left as is even after housekeeping, which was appalling.

The staff were very friendly and the hotel was very clean and comfortable.

A holding deposit of 4000 PHP was requested on arrival and I was advised it would not be taken from my account and it was. In checkout, my amount owing was more than the bond as I billed a dinner and was charged an extra night for a 6 pm checkout. Instead of taking the bond off the amount owning, I was required to pay the full amount owed and role that the bond would be cancelled but would take 3-5 days to be put back into my account. I don’t recall the requirement for this deposit arrangement being advised at the time of booking.

Location. Comfort. Cleanliness. Facilities. The staff are amazing!! Most helpful caring attentive service we've ever had in decades of travel in all dedtinations. 20yrs since I last visited and we were just overwhelmed with Seda Makati's excellent client service. The brekky spread was top notch and much variety. the staff esp Jasmine Elexa Danica and rest of brekky team always ensured we're taken care of. nothing too hard for them. service is very personal we felt like we are more than customers and friends instead. they deserve recognition and pay rise. indeed they are assets for Seda. stayed for nearly a month and service never waned. we wld defo be back.

unfriendly and unhospitable staff at Flr 35 dining. hence we never returned

This hotel is outstanding! From the front desk staff to the housekeeping personnel, they are attentive and friendly. The daily complimentary breakfast differed every day. I loved the fresh local fruit! The 2 bedroom apartment I booked was outstanding. Everything was immaculate and clean. There is no balcony but the view is beautiful. I saw the whole city. The pool area has the same view since it's on the 19th floor.

Nothing to bad say. I loved my stay ate this hotel.

-check in: lounge @19th level -staff very friendly -room: very space and clean -bathroom: very space, clean, good shower, nice towels, all toilet all belongs available -very nice swimmingpool 19th floor, sunbeds and towels -breakfast: 35th flower-rooftop- buffet style, many choices and very tasty. -rooftop bar: very nice, cosy, sunset view. -nice attention our wedding anniversary

prices rooftop bar/ extra 18%VAT and services - expensieve priced we saw midday a panel happy hours. when we came in the evening, panel was disappeared and no happy hour

The location is in the business side of Makati, so it was lovely and quiet over the weekend without all the weekday workers. It's a very quick Grab ride away from the International Airport. There are some exceptional cafes and restaurants in the area that stay open late. I loved the room, the breakfast was located on the top level with stunning city views and the food was varied and delicious. The staff are all very polite, hospitable and helpful, and the facilities are world-class, clean and feel modern.

Not a fan that hotel guests have to go down to Lobby on level 19, then catch another lift to go to Ground floor, however the lifts are fast and there is barely any wait outside of peak periods.

We had a 2 bedroom suite with living room/dining room and kitchen amenities. Perfect for our family of 4 with my 16 month grandchild. We had a gorgeous view of the city from every room. The breakfast was great with so many different options, a traditional Filipino breakfast to America BF of Bacon, pancake and Eggs and all the bread pastries, and also brunch options of cooked veggies, soups, stews and meat options. Rooftop restaurant with outdoor and indoor seating and city views was fabulous! We also loved the staff - very attentive and helpful and always there to greet us. The 1 hr massage with hotstones we had in our room was phenomenal!

Everything was amazing! 5 stars!!

Seda Residences is an excellent choice for those looking for a base in Manila. The location is very convenient to BGC, Mall of Asia, NAIA, Pasay and Quezon City (sans traffic). The hotel is very well maintained with rooms that are well apportioned. I had the two bedroom suite with three people and it had enough space for everyone. The kitchen and living area gives options to stay in and cook. Staff experience was extraordinary. There was not one person who worked there and not greet the guests. The pool was the right size for guests looking for a dip. The gym had everything necessary. There were no expectations coming here which may have influenced a great experience but evaluating each aspect underscores the conviction that this is definitely a must-go place in Makati. Deserving of the 5 stars.

The heat was atrocious.

This is quickly becoming my go-to place for clean rooms and high-end facilities at a price point below that of the other hotels in Makati. It is modern, everything works, breakfast is good, pool is nice, the nights on the rooftop are good, the staff are excellent, and it is a good place to work, the view is good, the room is light and user friendly. Basically it is a quality set-it-and-forget-it situation which is great. It is not the Four Seasons but for the price it is the best I have found.

There is no entrance on the street so drivers sometimes have difficultly locating the entrance which is in a circular drive of office towers and a mall. The elevator goes from Ground to Lobby (which is where the pool is) and then you take another elevator bank to your room; after a while this gets tiresome. These are quibbles.