Good location and clean. Breakfast had a large assortment of salads. Nice people and the room was quiet. The shower is excellent. Bed was comfortable. Located very close to the main square.

Teapot didn’t work. No shampoo. Although it was cold outside the room was stuffy. Breakfast breads not great. The place looks tired. After booking I found out the restaurant was not open. Could have rebooked but I was in transit and had other issues to deal with. Sent me to a restaurant that was close but only ok. Not close to the train station, but then neither of the train stations are in the center of town.

Breakfast was oustanding both its quantity and its quality and definetely surpasses what five-star hotels offer. The hotel location was at the same point central and quiet, the room was spacious, quiet and well decorated and equipped, bed was very comfortable, the cleaning was very satisfactory, the politeness of the personel, especially the ladies who served during breakfast is very commendable. The decoration of the reception and the restaurant (where the brekfast was also served) has historical and romantic aura.

Lack of offering of small travelling maps of the city and the important sights (though a print of the city center is provided on request).

Very nice room with charm, not like 99% of the hotels these days that all look the same and like rubbish. The room was very quiet (No. 404). Location is great, right in the center of the town. Very friendly staff. Breakfast and dinner at the hotel restaurant is superb. And also the spa downstairs is wonderful. Excellent value for money.

Everything great, nothing to complain.

Flexibiliy of the staff - we got un upgrade after horrible first night

Not very modern, out of date equipment, non-existent sound proofing. Worst rooms are just above the entrance - very noisy, everybody smokes just under your windows. Breakfast was varied, but not to my taste.

The city doesn´t seem to have a hotel close to the railway station. There was a 20 minutes walk to this place. Good size bathroom and room with fridge, water and coffee. WiFi worked fine and there was also air condition. Proper breakfast, however on Sundays not open until eight.

The hotel was wonderful and very accommodating. We had 3 rooms booked with breakfast. The mattresses weren’t amazing, but we all still sleep fine. The location was ideal to walk to the center square and easy to get around the city. Rooms were comfortable for 2 people, clean and equipped. Staff all spoke English and extremely kind and helpful. The breakfast spread was lovely and service was fantastic.

The mattresses.

Nice place in the city center. Room was really clean and about average size for what you would expect from budget options in 4 star hotel. We were very pleasantly surprised by breakfast within the hotel, choice options really exceeded our expectations.

Not all staff members, that we interacted with speak English.

The staff is friendly and always willing to help. The rooms are very cozy and quiet. A kind of party happened at some point, but it didn't bother me. Also, the hotel clearly notified me in advance about it. They have a restaurant in the hotel for dinner. That was quite useful. The food there is quite nice and I have nothing to complain about.

Very central location to shops, bars etc. Lovely shower! Really hot, hot water and a lot of pressure! Clean and tidy hotel throughout.

We’d booked a double room but only seemed to have one large towel and a very small duvet.

Extensive breakfast, friendly staff and great location. Gluten-free options for other meals available too. Great. Plus, a great selection of background music at mealtimes. Bonus - the lift is made by Schindler, spot the pun :-)

There could have been a few more English TV channels, or at least Polish subtitles