The location was excellent—very close to all the main attractions and super convenient for getting around. Although the street outside was often busy with visitors, the soundproofing was great and we couldn’t hear any noise from outside at all. The room itself was clean, cozy, and nicely decorated—it really felt like home. The two of us stayed for 5 nights and had a very comfortable experience overall. It would have been even better if a few extra towels were provided.

The main entrance door to the building was a bit tricky to open at times, which took a little getting used to. It wasn't a big issue, but clearer instructions or a small sign might help future guests.

Fantastic place with lots of history and cosy terraces on the doorstep. Did not experience any noise nuisance. Nicely located in the Jewish quarter of Kazimierz, and with a few minutes you can walk across a bridge and be in Podgórze. Great breakfast available just a three-minute walk away. Would love to stay here again.

I chose this accommodation because I was looking for an airconditioned place with 4 single beds in Kazimierz, and it was rated very highly. I didn't realise the building itself is a historic landmark, and is located in the best part of Kazimierz. The square contains several tourist sights, and is a couple of streets away from noisy nightlife, so we heard none of it at night. It is 2 mins walk from a tram stop, across the street from the golf-cart tours, and surrounded by charming restaurants with outdoor seating. The staff are quick to answer any queries, carefully organize arrival/departure logistics, and are very flexible based on guests' special requirements. We got the penthouse suite on the 2nd floor, with 2 bedrooms and a kitchenette. It seemed to be freshly renovated, bright and cheerful, with all the amenities we could possibly need. I highly recommend this place out of all the many places I have stayed at in Krakow over the years.

The apartment is truly wonderful! This place was once the living sanctuary of a famous fashion icon, adding a unique and charming atmosphere. The flat is very comfortable, located in Krakow’s historic Jewish district. * Close to the city center * In the heart of the historic Jewish district * Very comfortable and spotlessly clean * Quiet and peaceful environment * Great dining options nearby with live music

Clean place and excellent location in the jewish quarter.

They had a washing machine but no dryer. I wish the AC would have been able to work as it was quite hot but it stated in their booklet that thy only turn it on during summer months. It was May and quite hot on the top floor.

Great location in the heart of the Jewish quarter, restaurants right outside with live music. Most things within easy walking distance. Accommodation was as described, small but good facilities and well equipped. Anna was very good, friendly and helpful, happy to book things for us and recommend places to eat etc.

Nothing.

I had previously scheduled a tour and couldn't make it to breakfast on day one. For day two, I found it easy to get to the facility where restaurant was served. The menu was vast and very eclectic with many different choices for different tastes. Anna is wonderful, very helpful over WhatsApp and always making me feel like I was home.

I run out of kleenex tissues after only three of them were left in the box.

It was very clean, beds very comfortable and large. Restaurants just few steps away. We found sugar, salt, tea bags, coffe in the kitchen. It was really nice Anna, the host explaned us everything and she was really helpful.

I didnt find new sponge for washing up few pots and forks. I didnt want to use for this the washing machine. To switch on tv was really difficult, next time may be we ll learn it.

I was a guest at the Crystal Suites Chez Helena for the weekend of the Immaculate Conception, the information and contacts were always precise and punctual, Anna is very professional and anticipates possible cases that may arise. The apartment is clean and functional with every comfort and household appliance also useful for longer stays. highly recommended

There Is not coffee machine

Convenient location. Plenty of restaurants in the neighborhood. Small cozy apartment.

Wi-Fi could have been better, needed to stay on the tethering mode using the phone. The apartment looks larger in the photos rather than it is in reality.