The location is right in the city center which makes everything accessible. The breakfast is really good, with a wide selection of local and international options. The room was big and clean, super comfortable to be in.

Our room was facing the street and there are several bars on the street blasting music until the morning. As it was a public holiday, it got extra noisy. The hotel room does provide earplugs but be prepared for a lot of noise anyhow. We booked a massage and it was mediocre despite the price which is quite high for Poland. The sauna is not that great unless you go very early so it’s empty. The space is small and they book 6-8 people at a time while they only have 2 shezlongs. It gets crowded really fast. Plus they have cameras in the sauna!?! The invasion of privacy in Eastern Europe is on another level.

Lovely hotel. Recently refurbished. Location is perfect (just off Rynek square). 10mins walk to the airport bus. Staff were helpful. Room was spacious and comfortable. It was two single beds together (so superking size) but with a mattress topper so you couldn't feel the devide so that was great. There were plants at reception you could take to your room which was a lovely idea. We had wonderful massage at the spa. Excellent value for money. Wroclaw itself is also very nice to visit. We didn't have breakfast so can't comment. The cafe/bar was quite nice in the hotel too.

Nothing. My only comment which is less than positive is the size of the spa and particularly the jacuzzi. It is for 4 people and feels too crowded and intimate for being in with strangers. We were in the spa for free as they were not fully opened yet (steam room wasn't yet opened). So can't complain for free but if I go again I'd weigh up the additional cost and want to know how many people can go in at once - it felt like more than 6 would be too many (which probably means it would be pretty expensive due to the low capacity!). The spa itself was a nice area and clean. Some clarification needed on the rules for whether swimsuits are necessary - we were told yes but some people were without. The massage was amazing so definitely recommend that.

The location was terrific, just around the corner from the old town market square. The underground parking garage has an elevator that goes into the hotel, which is convenient (you can pay for the parking at the front desk and they'll validate your ticket). The room was nice and the bed was comfy, breakfast was terrific with a large spread of hot and cold food options.

The parking was 22€ per night, but that's pretty on par with most places.

Accessibility, room size, location, cleanliness

A little bit impersonal. Functional. You could be anywhere as there was little local character. More of a business hotel.

Great breakfast, very nice interior design and the location is super convenient - would highly recommend if you like staying in close proximity to the old town.

I booked the stay in this hotel mainly for the SPA features and was only notified that it has been under construction for months and will not be available. There was no notice of that on booking and I found it pretty dishonest.

Location - very well placed on the edge of the main square. Staff were all excellent - helpful, professional and friendly. Room was nice, fairly large with enough shelf space. Wasn't expecting the fridge, so that was a nice surprise! Excellent light blocking by the curtains, and quiet air conditioning.

I was very disturbed by the noise from the street - pathetic idiots with noisy cars driving around and around being inconsiderate to everyone in the area. Not much the hotel can do about this other than improve soundproofing. I had hoped to relax in Wroclaw after 2 weeks travelling around Poland but my sleep was disturbed 2 of the 3 nights by the noise.

The hotel was unexpectedly large and modern. The room was spacious with blackout curtains, AC, and very soothing lighting. Everything worked well and made my stay very easy. The best part was the Thai Spa on the 6th floor - amazing massages for great prices - I went twice! The breakfast spread was copious with many options. And the location of the hotel was excellent; easy enough for taxis to reach, yet extremely central in close proximity to everything.

There are no midday food or coffee options. After breakfast, all restaurantation is closed until 3pm. I was hoping to have a coffee and do some work before check-in, but I had to leave the hotel for this.

We were given a room on the 6th floor with a view. The view was not much of a view but we were very happy with the room because of the location of the room and it's quietness. The staff were pleasant, helpful and courteous. The hotel was in a great location for sightseeing etc

Did not find the pillows particularly comfortable and the bathrobes should be replaced. They seem of poor quality. Would expect hotel bathrobes to be of a plush and luxurious quality. The lift broke down and directions for walking down from the 6th floor to the ground floor were not clear. This could be very dangerous if a fire or an emergency occurred.

The hotel is very central, the initial room we had was recently rennovated and was to a very high spec. We had a couple of issues and the staff dealt with them promptly and efficiently. The breakfast was lovely on the day we tried it. If we return to Wroclaw we would absolutely consider this venue The second room was also lovely and so much quieter. All staff encountered were superb!

On our first night we stayed in an recently renovated room which was beautiful but it was on the main road and was extremely noisy, there were earplugs provided but I'm a light sleeper so they didn't really help. When we spoke to reception they were fantastic and resolved our issue

I had a few issues during my stay. The minibar was empty. The pillows were very large and hard, and I couldn’t sleep on them. At one point, I felt cold and tried to turn on the air conditioning, but it showed that the window was open, even though it wasn’t. It’s probably that they’ve centralized the control and blocked the possibility of turning it on. Cleaning in the rooms is only done upon request, and it took us two days to read that on the small print on the card given to us at check-in. I stayed in a room for people with disabilities, and because of that, the shower flooded the entire bathroom floor. The sink didn’t have side counters, and there wasn’t even a place to put personal items. However, I’m not complaining about that, just mentioning it. On the positive side, the hotel is very well located in the city center. It’s beautiful, clean, and in good condition, as is the entire room. The breakfast is varied and delicious. Additionally, you can find an iron and ironing board, slippers, and a hairdryer in the room. Would choose it again.