A good hotel quality, very warm in the room despite the chilly night (for Portugal), everything new and fresh, friendly stuff at the reception, high-quality AC available.

The cleaners were very noisy while doing the cleaning every morning, because they were constantly speaking in very loud voices between themselves. Strangely, they don't understand that people in hotels can sleep during any time of the day or night. Were they really not explained how to behave during the cleaning? We came for the metal festival that ended late at night; and we did not have the chance to rest in the mornings because of the cleaners' loud voices.

Free Parking behind the hotel.

Finding the hotel was not easy, even with GPS! It would be a big help if the hotel logo/signage was put on the highest part of the building enabling new visitors to the city to spot the hotel they are looking for. The current,rather small, sign just by the front entrance is not sufficient imo. The hotel should also have a luggage trolley for customers to use when they need to move luggage to and from the hotel’s car park. The bedrooms are not sufficiently sound-proofed!

Breakfast was great. Lots of variety and fresh produce. The location was exactly what we needed, despite having a bit of trouble with parking. We had to circle the neighbourhood a few times to find a space.

The mattress was a little bumpy and the pillows a bit to firm and tall for my personal liking, but other than that, everything was good. I loved the fact that the hotel uses brand-name shower products.

Great location and good value! The breakfast service was good with great options and value.

The room is a bit small with very limited storage or surface area. So for two people it felt cramped. The elevators were not operational for a portion of our stay which was very inconvenient for luggage and coming in and out.

Well located hotel, a short walk to the town center. The room and the bathroom were spacious. Nice, big shower. Mini fridge, coffee maker and kettle available. We found the bed and the pillows very comfortable. Breakfast was nice. Free coffee available all day.

location was central, but noisy traffic during the night- pleasant twin room with the joy of a bath for weary pilgrims ( but no stopper so we improvised) ! no complimentary water or snack and staff were pleasant but matter of fact !

as above

Everyone was so friendly and the room was super nice and clean. Beds super comfy! Loved that the hotel has awareness on being plastic free, water usage and towel use. This should be in every hotel.

Problem with locks on doors which woke me up at night, cleaning staff in the morning was a little too loud

i liked everything about my stay, the receptionists were really friendly and welcoming. the place overall was really clean, hallways, entree.... the place has a really welcoming appearance and i definitely recommend to everyone to go and try.

the room had ants but nothing of a big problem.

Beds incredible, the bathrooms also, especially the shower.

We accidentally booked without realising breakfast was not included. The breakfast was very expensive, we thought, for the quality. If you include breakfast in the booking, it's fairly expensive, but the hotel is very good quality.

The walls were a bit thin we could hear other people not sure if in the common areas or in their rooms but we could clearly hear people’s conversations so we recommend ear plugs appear from that it was a great place to stay