I have stayed in this hotel in the past. I like that it is conveniently close to everything on the main avenue. It is clean, nicely decorated and affordable. It is also a quiet facility. My only peeve was that there was a hole in the bed headboards that should be repaired.

I liked everything except that there is insufficient lighting in room. There’s one ceiling light in entrance foyer and 2 small wall lights in between both beds. I suggest a lamp next to the window on the desk.

The room looked just like the pics on the site

The cleaning products used left a very strong ammonia scent which was off putting. The breakfast buffet food was cold and not worth what we spent.

Good hotel to stay for a beach vacation. Very close to the beach, a lots of restaurants, 5 mins to the airport, 15 to Old San Juan. It has two restaurants on premises: pizzeria with pasta and Emigranto restaurant.

A little old, would be good to renovate it. Also not many lights on the room: only in the corridor and on nightstands. A little pricey

All except WIFI , terrible!

WiFi second time Ive been there and Wifi is awful

Location was great. Restaurants and bars were in walking distance. The pool area was nice and well maintained. Beach was across the street, very accessible.

The property and color scheme were beautiful. The pool and quick walk to the beach were perfect. Faccio Pizza was delicious every time.

The room had a smell as if the air conditioning filters were recently changed or in desperate need of changing. My brother stayed in Room 612 and it had some type of moisture , not sure. Other than that, I would return

Front desk staff was helpfully bilingual. Requested more towels for a family room which was easily accommodated. My kids loved the bunk beds in the family room. It was very clean. Air conditioning worked well. We were very pleased with our stay here prior to catching an early morning flight.

The internet was slow. Devices dropped off a few times. However, it was manageable for the short time we were there.

liked the hotel, but I have two things to point out. First, I requested towels twice at the front desk, but they were never delivered. Also, at no point during my stay did anyone come to the room for housekeeping or cleaning. Another issue I had was with my sneakers. I forgot them in the room, and when I followed up with the hotel, they initially said they couldn’t find them. It was only after I returned to my home state that they informed me that the room cleaner had found them. I tried to address the issue right after checking out by asking them to check the cameras and so on, but nothing was resolved at the time. However, I want to thank them in the end for finding my sneakers and sending them back to me. I also want to apologize for any inconvenience caused, as everything was resolved in the end.

It's conveniently located right across the beach from Isla Verde and close enough to most tourist attractions. Room is small but clean and includes a mini fridge and microwave .Faccio in the lobby serves great pizzas and pastas. There's a laundry room in the basement which is handy to dry your soaking beach clothes.

It's on the pricier side for a standard city hotel (could be because it was the holiday season). Our room keys kept getting deactivated every 2 days, which was annoying. Similarly, you need to sign in to the WiFi every day as well.

Since we entered the hotel, the staff has provided excellent service. All were very helpful and attentive. The location is fantastic for those looking for a vivacious night and day environment. We stayed only one night, but having two restaurants on the hotel premises and even more restaurants within walking distance was great. We did not visit the beach but it is exactly across the street, very close to one of the main entrances to the Isla Verde beach.

If I had to say something that I didn't like, it was the parking lot. I'm unsure why parking spots are so close between parking lines.