My whole family loved this place, as the staff were very friendly and helpful. Praba, who assisted us during check-in, was incredibly kind, supportive, and welcoming, ensuring we were comfortably settled after our long journey. Apart from that, Kamala, Marzuki, and Hamzan were also very friendly and took great care of us throughout our stay. They were always willing to help and provided the best service possible. I would like to take this opportunity to thank them for making our trip more enjoyable and stress-free.

If the rooms were a bit more spacious, that would be great. That’s the only thing I would complain about.

What we love most about the hotel is it is located few steps away from Farrer Park MRT and City Square Mall. Rooms are perfectly designed for families or groups traveling to Sinagpore. As much as I’d like to talk about the hotel. I’d rather talk about their amazing staff and how well we were taken care of. From the moment we set foot in the hotel we were treated with exceptional hospitality. Big thanks to the sweetest and accommodating KAMALA and the rest of the staff Marzuki, Hamzah for being so kind in assisting our needs, helping with our luggages, giving us tips in touring around the city. And to our personal favorite food server IMAN who always shows his kindness and approachability in handling our requests. We will definitely comeback on our next trip! 🤍

This property was an 11/10. Everything was perfection. The ambiance of the plants outside, the decor - from very cool vintage patterns on chairs and couches to oriental rugs lining the check in desk, the pattern and design was mesmerizing. I made a mistake with my booking and it was up to the hotel if they wanted to help me or not and they extended me a goodwill gesture. In a world that at times can feel heavy, recognizing that sometimes people make honest mistakes and extending them the benefit of the doubt goes a long way. Because of this gesture from the hotel we want to come back again and stay longer next time. It made our whole trip! The rooms are so cute and the king bunk bed was a hit! We’ve been traveling now for 12 days and that was by far our best night sleep! It was luxurious beds. We also bought the package with dinner and breakfast included and I would highly recommend. Both meals were great but dinner was THE BEST Indian food we’ve ever eaten. Thank you for a perfect stay your charming and beautiful country, we will no doubt be back and more than that thank you Kamila and Sing for your generosity and extraordinary kindness and care! Much mahalo - katie from Hawaii

Nothing

Serangoon Hotel is an absolutely beautiful hotel that showcases the artistic Indian inspired interior. What we love the most is it’s located a min away from Farrer Park MRT and City Square Mall. Rooms are perfectly designed for families or groups traveling to Sinagpore. As much as we’d like to talk about the hotel. I’d rather talk about their amazing staff and how well we were taken care of. From the moment we set foot in the hotel we were treated with exceptional hospitality. Big thanks to the sweetest and accommodating KAMALA and the rest of the staff Marzuki, Hamzah for being so kind in assisting our needs, helping with our luggages, giving us tips in touring around the city. And to our personal favorite food server IMAN who always shows his kindness and approachability in handling our requests. We will definitely comeback on our next trip! 🤍

The location is perfect specially for Indians visiting Singapore and in particular with family. Metro is just a minute walk from the hotel. It is just opposite to the famous Mustafa Market and you can find lot of Indian restaurant within minute of walk. Staff at the hotel are very helpful !! The famous Sarvana Bhawan is just opposite to the hotel which adds to the food option. Although hotel food is also good.

Rooms are just ok. Not very spacious. You would not find water spray in washroom which is very generic in India so that might be an issue.

Staff are amazing especially Kamala who helped sort out a finance issue with booking.com in minutes and with so much enthusiasm.

Whilst the rooms are adequate for luggage storage (we had 4 big check in bags between us and it fitted comfortably), we did find the bed cumbersome to work with. Several of us hit our heads on the ornate structures which just seem excessive in most places and seem to take up more space.

The hotel is beautiful and eye catching. The hotel breakfast was great value for money and delicious. The location close to the station made exploring Singapore a breeze.

The rooms all have double bunks, which I was not aware of. This means that when sharing, one of you needs to be able to climb a ladder, which may be a problem for some. It is a bit of a tight squeeze, but understandable given the Singaporean context.

Breakfast was great though it was not buffet but the menu had plenty of choices. Guests also have lounge access in the evening with free drinks and snacks which was a cherry on top! All my family members enjoyed. The location is right across Mustafa Centre and the Mosque so it was loved by my elderly parents. Also, the staff were very helpful with all the requests we made whether for food, transport and even extending the check-out time for my parents.

The rooms were a bit small but the kids enjoyed the big bunk beds so can't complain!

The highlight of our stay was complimentary drinks and tapas in the evening. The staff were all superb both at the reception and restaurant downstairs. The room was comfortable, the beds were great. Location wise, it’s easy to get everywhere from the hotel with bus or train. We had a good time at this hotel.

The bunk bed was pushed right up against the tv so we couldn’t really watch it. The shower took a very long time to heat up

Hotel is very reasonably priced and the staff was exceptional specially Kamal, Praba, Farhana, Hari and Gursimran. Location is ideal and lots of food choices near by with mall located within walking distance. Rooms were very small and had barely an extra space even for luggages but we adjusted so no complains.