great location... beautiful hotel and well trained staff

impossible bathrooms...the sink was a flat plate with some holes. the water spilled everywhere. the bathtub very deep and uncomfortable and the water faucet complicated. The designer had no idea about comfort.

The hotel is a beautiful hotel, located next to the main street but a bit further away from the "old city". Room (305) was enormous and always clean. The staff is really lovely and housekeeping are very nice. Breakfast was excellent and plenty to pick from. Next door there is a family bakery and minimarket . Great spa included in the price that includes a jacuzzi and sauna. Wednsday evening there is a wine and chesse tasting event which was very nice and tasty. In the bathroom is a toilet, shower AND bathtub.. In my opinion the bathtub should have a curtain because the shower head would spray onto the shower door and flood the bathroom itself (the shower door seal wasn't 100%)

I wanted to stay smack in the center because of my friends walking disability but because of my lack of research we booked this hotel. I do however have 2 complaints about the room- The first: It was so hot in the room even with the A/C off and even when turning the A/C on the lowest setting. Second complaint is the matress. It was way to soft and me with a bad back it was hard to sleep. I did however ask for a more firm pillow and the staff was able to help with that.

The room was very big being a suite. The hotel is quite opulent in a very good traditional style. Breakfast had good buffet choices including fish. Also various egg dishes cooked to order. The hotel is in a good position and only about a ten minute walk from Old Town.

The bathroom was a bit on the small size compared with the overall suite size. The worst thing was the 'ultra modern' wash basin which was oversize at about 750-800mm x 750-800mm square and not very useable. Instead of being a normal dipped sink it was near to flat and instead of a plug hole had seven holes in a line in the centre. Also the bathroom wall/door were glass with modesty strips which worked up to a point. In our opinion the bathroom style was totatlly out of keeping with the good traditional style of the rest of the suite. The 'English Club' style bar for us didnt have a very attractive bar which didn't encourage us to have a drink there.

Stayed for three nights in July 2024 as part of a trip around eastern Europe. Wonderful welcome received from reception staff who remained friendly and informative throughout our stay and would politely field any questions asked. Our room, on the third floor, was very large with an entrance hall, two full length windows and fantastic air conditioning. The room included a large, comfortable bed, ample storage, a safe, complimentary water, tea and coffee and a good sized fridge. There is a Carrefour mini market 3 minutes-walk away. The room was impeccably cleaned daily. Excellent free Wi-Fi was also included. The location is great, situated on the main through road and just a short walk from the Old Town with lots of varied restaurants, bars and shops in the surrounding neighbourhood. Access to the hotel spa was also included and a very welcome break after long days in the summer heat. The breakfast buffet was first class - varied and substantial and enjoyed in a relaxed atmosphere. I have no hesitation in thoroughly recommending. A great value hotel in a wonderful location.

The people that are working there.everyone will give you the answer to your question with a smile on their faces. Especially what made my day was the woman working across from the dining room where you can purchase coffee and cake. When we asked if we can get some milk for our room to make coffee she gave us a small metal container with hot milk on a plate with a napkin under it and all this with a big smile 😊. This says a lot about the hotel and I travel a lot. Excellent Breakfast !!! If hotels had a Michelin rating this hotel should definitely get one or two. Thank You 🙏 Hope to be back soon.

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Excellent location in the city centre, not too far from the old town, major tourist spots and metro, Friendly and helpful staff, large, very comfortable and spotlessly clean room, high quality breakfast. Highly recommended, and will happily stay there again. Didn't use the spa, gym or sauna, but it was nice that the reception staff made it clear that the facilities were available for free on checking in,

My only very small quibbles were the relative lack of storage space for clothes for anyone, particularly a couple, staying for more than a few nights. The hotel bar might also have remained open for longer, but both of these are minor issues.

size of the first room, very good location, good breakfast, quiet neighborhood, helpful staff, comfortable bed

as we stayed at this hotel twice during this trip, the second room (of the same class) was small and with an awkward bathroom which flooded the bathroom with each shower (no curtain, no door, no nothing). As for both rooms, there are no USB outlets and there is a desk with no electrical outlets! you have to charge your phone/computer by the bed, near your head. It is a nice hotel but with bad human engineering.

An elegant hotel, in an impressive old building. Excellent, central location, within walking distance of the old town, Museum of Art and Athenaeum. Clean, comfortable room. Friendly staff. Good menu options at the Bistro.

The breakfast area is a bit small and tends to get crowded at times, with service also affected as a result (if you want to order cooked items from the kitchen, rather than just the buffet). Also, there were parties on the ground floor on two successive nights which caused a lot of noise on that floor.

Greetings In honor of the hotel manager. We would like to express our gratitude and appreciation for the amazing service we received during our stay last week. Personal and warm attitude, willingness to offer help in an honest way. Extraordinary dedication. Loving attitude and listening from each and every one of the staff at the hotel, the reception staff, the bell boy, the chambermaid, the maintenance staff, the breakfast staff, the hotel chef. We have no doubt that what makes the hotel successful and special is the dedicated hotel staff. The hotel staff takes care of cleanliness and order. Extremely clean dining room, impressive and neatly arranged entrance lobby. The staff is always smiling, patient and attentive, responding quickly and professionally. We from room 208 would like to thank you from the bottom of our hearts and praise all the staff members at the hotel that we have not come in contact with. Everything is accurate, professional, clean and pleasant. Thank you for upgrading the room and the gifts you sent us, very exciting. Thank you. Suzy and David.

Location is in the center of everything. Can walk to major site of interests. The staff are all very friendly and attentive. Michael at the reception welcomed us warmly when we arrived very early in the morning and gave us good option for early check-in with minimal fee. Breakfast is with good variety and with attentive and good staff service too. Rooms are huge, clean and elegantly decorated. We loved our stay so much that we booked our stay with them when returning from Transylvania 3 days after. This hotel is highly recommended to anybody travelling to Bucharest.

Wi-fi at the reception was very weak which was nedeed when we were booking our uber. But thanks to the staff who came to the rescue.