16,077 reviews
From
$216Abraj Albait Complex, Mecca, 21955, Saudi Arabia
16,077 reviews
1/94
Restaurant
Free wifi
Room service
Air conditioning
24-hour front desk
Non-smoking rooms
Landmark view
Elevator
Experience the luxurious comfort of Pullman ZamZam Makkah, a stunning 5-star hotel nestled within the iconic Abraj Albait Complex in the heart of Mecca, Saudi Arabia. Just 0.5mi from the city center, this hotel offers not only a prime location but also breathtaking views of landmarks that will leave you awe-inspired. Rising above the bustling streets, it’s the perfect place to relax after a day of spiritual visits and exploration.
Start your mornings with a delightful breakfast included with your stay, fueling you up for a day full of adventure or devotion. When it’s time to unwind, enjoy the plush amenities like free WiFi and room service, or take a soak in the luxurious bathtub available in your non-smoking room. The hotel’s 24-hour front desk ensures you always have assistance nearby, and the stylish restaurant on-site beckons for a cozy dinner experience.
With thousands of reviews praising its outstanding service and location—over 17,000 to be exact—Pullman ZamZam Makkah promises an inviting stay. Whether you choose to take advantage of the private parking (extra charges) or simply soak in the remarkable views from your room, this hotel elevates your Mecca experience. Rooms start at a minimum price that puts comfort within reach — a perfect retreat for travelers seeking both convenience and grandeur.
When evening falls, make your way to Al Zahra Restaurant, the hotel’s inviting dining spot that’s perfect for family feasts or a relaxing escape from a day of sightseeing. With an international menu crafted to satisfy a variety of tastes, it’s a delicious way to end your day. Whether you’re craving comforting local flavors or familiar global dishes, this family-friendly restaurant has you covered, ensuring every meal is memorable. The warm ambiance creates a cozy setting to unwind, chat about your adventures, or plan the next day’s explorations.
For those who prefer a more leisurely wind-down, many rooms offer stunning views of the surrounding landmarks, providing a peaceful retreat in the heart of Mecca. After a long day of spiritual visits, the luxurious bathtubs in the guest rooms invite you to soak away your stresses and indulge in some well-deserved relaxation. Plus, with the hotel’s free WiFi, sharing your favorite moments with friends and family or catching up on a bit of work becomes effortless, all without ever leaving the comfort of your room.
Getting around is a breeze with the hotel’s private parking (available at an extra charge), making it convenient whether you arrive by car or plan to explore the city at your own pace. Plus, with multiple secure payment options like Visa, Mastercard, and American Express, settling your bill is straightforward and hassle-free—cash accepted too! Pullman ZamZam Makkah ensures your stay combines comfort, convenience, and a touch of luxury, making it a prime choice for travelers eager to experience the spiritual beauty of Mecca in style.
Closest airports
Taif Regional Airport
46.5miJeddah King Abdul Aziz International Airport
46.7miRestaurant
Free wifi
Room service
Air conditioning
24-hour front desk
Non-smoking rooms
Landmark view
Elevator
Free toiletries
Bathtub
Show 19 photos
Deluxe Presidential Suite, Partial Kaaba View
2 Twin Beds
1 Double Bed
755 sqft
Wifi
Air conditioning
x8
+
x5
More details
Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View is 646 square feet and includes a double bed 131-150 width.
Show 9 photos
Classic Presidential Suite, Partial Kaaba View
1 Double Bed
755 sqft
Wifi
Minibar
Air conditioning
Refrigerator
x8
+
x5
More details
CLASSIC PRESIDENTIAL SUITE, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View is 700 square feet and includes a double bed 131-150 width.
Show 5 photos
Classic, 4 Single, City View
2 Twin Beds
400 sqft
City view
Private Bathroom
Bathtub
Minibar
x4
+
x3
More details
CLASSIC ROOM, 4 Single Size Beds, City View is 398 square feet and includes a double bed 131-150 width.
Classic Executive Suite, City View
1 King Size Bed
590 sqft
Wifi
Minibar
Air conditioning
Refrigerator
x8
+
x5
More details
CLASSIC EXECUTIVE SUITE, 1 King Size Bed, 2 Single Size Beds, City View is 592 square feet and includes a double bed 131-150 width.
Show 8 photos
Deluxe Presidential Suite, Haram Courtyard View
1 Double Bed
755 sqft
Free wifi
+
More details
The unit has 3 beds.
Show 9 photos
Deluxe Presidential Suite, City View
1 Double Bed
2 Twin Beds
755 sqft
Free wifi
+
More details
The unit offers 3 beds.
Show 5 photos
Deluxe Executive Suite, Haram View
1 King Size Bed
590 sqft
Wifi
Air conditioning
+
More details
The unit has 3 beds.
Show 9 photos
Deluxe Presidential Suite, Haram View
1 Double Bed
2 Twin Beds
755 sqft
Wifi
Air conditioning
x5
More details
Show 6 photos
Junior Suite, City View
1 Double Bed
485 sqft
City view
Private Bathroom
Bathtub
Minibar
+
More details
Show 6 photos
Classic, 3 Single, City View
1 Twin Bed
400 sqft
Wifi
Air conditioning
x3
+
More details
Show 9 photos
Deluxe Executive Suite, Partial Kaaba View
1 Double Bed
2 Twin Beds
590 sqft
Wifi
Air conditioning
+
More details
Show 7 photos
Deluxe Junior Suite, 2 Twin Beds, City View
2 Twin Beds
485 sqft
Kitchenette
Wifi
Air conditioning
x5
+
x3
More details
7
16,077 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Asif
8.2
August 2024
The hotel is straight in from of gate no. 1 at the walkable distance of just 2-3 minutes. Breakfast was delicious with plenty of varieties. Due to maintenance going on in the hotel, there was lot of noise due to drilling machine in my room during the day time, after reporting this to the reception they changed the room to the executive room without any charges.
Mohammad
8.2
May 2024
Good location
Reception staff needs more customer service training. Arab guys in the reception thinks they own the hotel. They need to remember we are the customer and we pay their wages ( sorry for being harsh ) but the hotel isn’t cheap for the reception guys to talk to customers anyhow.
Dr
8.2
August 2024
Location, comfort
Changing the elevator
Fahd
8.2
December 2023
Great location and good place to be
TV wasn’t working, low maintenance of facilities resulting in them getting unsettled and need attention. No cutlery or plates provided even after i requested for it. Overall stay was fine, just not on the standard expected.
Zineb
8.2
November 2023
A very close location to the entrance to Al Kaaba.
The furniture is very old and ugly for a 5 star hotel.
Muhammad
8.2
January 2025
Location is perfect
Need renovation, mainly the bathroom. Some neighbors were very noisy, hotel should see to it that guests respect and be respected.
Dad
10
August 2025
🌟 Exceptional Service & Hospitality! 🌟 I had a wonderful stay at PULLMAN ZAMZAM makkah, thanks to the outstanding management and staff. Special thanks to Asmahan Bredi from the Food and Beverage Department to Mr. Naushad and his team, whose professionalism and care made every meal a pleasure. He ensured I was given priority and treated with genuine warmth. The serving staff were equally impressive—attentive, friendly, and consistently excellent. Their service made me feel truly valued. Highly recommend PULLMAN ZAMZAM makkah for anyone seeking top-notch hospitality and memorable dining experiences!
Mosannif
8.2
November 2024
Location was top notch,near to haram near to food court and the room wss spacious and great
The included breakfast was not up to the mark, elevator were taking more time to take u to the destinations.
Noora
8.2
August 2024
Great location, easy access to Alhram. Staff from reception to Restaurant all of them were very welcoming. We loved the idea of having Azan inside the room and you can pray with Alharam from your room
Lifts are confusing and very busy, we had to wait 5 minutes sometimes to find a lift
Ahmed
9.1
July 2025
The location was excellent! The room was very comfortable and the housekeeping team were very welcoming Definitely will recommend Pullman Zamzam Makkah to family and friends.
At the time of the booking it stated the room had a view of the courtyard. So, we expected a view of the Kaba, but were disappointed when all we could see was the 3rd phasse expansion from the room. Also, the ongoing taxi racket was very unexpected and scary. Better to use Uber where possible. The operation of clock tower lifts (not the hotel lifts) to hotel reception floor (P11) need to improved significantly.
Airports
Taif Regional Airport
46.5miJeddah King Abdul Aziz International Airport
46.7miAirports
Taif Regional Airport
46.5miJeddah King Abdul Aziz International Airport
46.7miAl Zahra Restaurant
Cuisines
Ambiances
Restaurant
Free wifi
Room service
Air conditioning
24-hour front desk
Non-smoking rooms
Landmark view
Elevator
Free toiletries
Bathtub
Bathroom
Bathrobe
Bathtub
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Bedroom
Wardrobe or closet
Business Facilities
Fax/Photocopying
Cleaning Services
Dry cleaning
Laundry
Food & Drink
Minibar
Restaurant
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
General
Air conditioning
Elevator
Facilities for disabled guests
Family rooms
Interconnecting room(s) available
Non-smoking rooms
Room service
Internet
Free wifi
Kitchen
Electric kettle
Living Area
Dining area
Sitting area
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Room Amenities
Iron
Socket near the bed
Safety & security
Safe
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Transportation
Car rental
View
City view
Landmark view
Pets are not allowed.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Private parking is available on site (reservation is not possible) and charges may apply.
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
4+ years
The price in SAR has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cash
Diners Club,
Visa,
American Express,
Mastercard,
Cash only
This property accepts cash.
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