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16,077 reviews

Pullman ZamZam Makkah

Pullman ZamZam Makkah

Abraj Albait Complex, Mecca, 21955, Saudi Arabia

Choose dates to view prices

Restaurant

Free wifi

Room service

Air conditioning

24-hour front desk

Non-smoking rooms

Landmark view

Elevator

Pullman ZamZam Makkah

Experience the luxurious comfort of Pullman ZamZam Makkah, a stunning 5-star hotel nestled within the iconic Abraj Albait Complex in the heart of Mecca, Saudi Arabia. Just 0.5mi from the city center, this hotel offers not only a prime location but also breathtaking views of landmarks that will leave you awe-inspired. Rising above the bustling streets, it’s the perfect place to relax after a day of spiritual visits and exploration.

Start your mornings with a delightful breakfast included with your stay, fueling you up for a day full of adventure or devotion. When it’s time to unwind, enjoy the plush amenities like free WiFi and room service, or take a soak in the luxurious bathtub available in your non-smoking room. The hotel’s 24-hour front desk ensures you always have assistance nearby, and the stylish restaurant on-site beckons for a cozy dinner experience.

With thousands of reviews praising its outstanding service and location—over 17,000 to be exact—Pullman ZamZam Makkah promises an inviting stay. Whether you choose to take advantage of the private parking (extra charges) or simply soak in the remarkable views from your room, this hotel elevates your Mecca experience. Rooms start at a minimum price that puts comfort within reach — a perfect retreat for travelers seeking both convenience and grandeur.

When evening falls, make your way to Al Zahra Restaurant, the hotel’s inviting dining spot that’s perfect for family feasts or a relaxing escape from a day of sightseeing. With an international menu crafted to satisfy a variety of tastes, it’s a delicious way to end your day. Whether you’re craving comforting local flavors or familiar global dishes, this family-friendly restaurant has you covered, ensuring every meal is memorable. The warm ambiance creates a cozy setting to unwind, chat about your adventures, or plan the next day’s explorations.

For those who prefer a more leisurely wind-down, many rooms offer stunning views of the surrounding landmarks, providing a peaceful retreat in the heart of Mecca. After a long day of spiritual visits, the luxurious bathtubs in the guest rooms invite you to soak away your stresses and indulge in some well-deserved relaxation. Plus, with the hotel’s free WiFi, sharing your favorite moments with friends and family or catching up on a bit of work becomes effortless, all without ever leaving the comfort of your room.

Getting around is a breeze with the hotel’s private parking (available at an extra charge), making it convenient whether you arrive by car or plan to explore the city at your own pace. Plus, with multiple secure payment options like Visa, Mastercard, and American Express, settling your bill is straightforward and hassle-free—cash accepted too! Pullman ZamZam Makkah ensures your stay combines comfort, convenience, and a touch of luxury, making it a prime choice for travelers eager to experience the spiritual beauty of Mecca in style.

Closest airports

Taif Regional Airport

46.5mi

Jeddah King Abdul Aziz International Airport

46.7mi

Most popular amenities

Restaurant

Free wifi

Room service

Air conditioning

24-hour front desk

Non-smoking rooms

Landmark view

Elevator

Free toiletries

Bathtub

Rooms

Deluxe Presidential Suite with Double Bed and Two Single Beds - Partial Kaaba View in Pullman ZamZam Makkah

Show 19 photos

Deluxe Presidential Suite, Partial Kaaba View

2 Twin Beds

1 Double Bed

755 sqft

Wifi

Air conditioning

x8

+

x5

More details

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View is 646 square feet and includes a double bed 131-150 width.

Show 9 photos

Classic Presidential Suite, Partial Kaaba View

1 Double Bed

755 sqft

Wifi

Minibar

Air conditioning

Refrigerator

x8

+

x5

More details

CLASSIC PRESIDENTIAL SUITE, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View is 700 square feet and includes a double bed 131-150 width.

Classic Quadruple Room with Four Single Bed and City View in Pullman ZamZam Makkah

Show 5 photos

Classic, 4 Single, City View

2 Twin Beds

400 sqft

City view

Private Bathroom

Bathtub

Minibar

x4

+

x3

More details

CLASSIC ROOM, 4 Single Size Beds, City View is 398 square feet and includes a double bed 131-150 width.

Classic Executive Suite, City View

1 King Size Bed

590 sqft

Wifi

Minibar

Air conditioning

Refrigerator

x8

+

x5

More details

CLASSIC EXECUTIVE SUITE, 1 King Size Bed, 2 Single Size Beds, City View is 592 square feet and includes a double bed 131-150 width.

Show 8 photos

Deluxe Presidential Suite, Haram Courtyard View

1 Double Bed

755 sqft

Free wifi

+

More details

The unit has 3 beds.

Deluxe Presidential Suite with Double Bed and Two Single Bed - City View in Pullman ZamZam Makkah

Show 9 photos

Deluxe Presidential Suite, City View

1 Double Bed

2 Twin Beds

755 sqft

Free wifi

+

More details

The unit offers 3 beds.

Show 5 photos

Deluxe Executive Suite, Haram View

1 King Size Bed

590 sqft

Wifi

Air conditioning

+

More details

The unit has 3 beds.

Deluxe Presidential Suite with Double Bed and Two Single Beds - Haram View in Pullman ZamZam Makkah

Show 9 photos

Deluxe Presidential Suite, Haram View

1 Double Bed

2 Twin Beds

755 sqft

Wifi

Air conditioning

x5

More details

Junior Suite with City View in Pullman ZamZam Makkah

Show 6 photos

Junior Suite, City View

1 Double Bed

485 sqft

City view

Private Bathroom

Bathtub

Minibar

+

More details

Classic Triple Room with Three Single Bed and City View in Pullman ZamZam Makkah

Show 6 photos

Classic, 3 Single, City View

1 Twin Bed

400 sqft

Wifi

Air conditioning

x3

+

More details

Deluxe Executive King Suite with Two Single Beds and Partial Kaaba View in Pullman ZamZam Makkah

Show 9 photos

Deluxe Executive Suite, Partial Kaaba View

1 Double Bed

2 Twin Beds

590 sqft

Wifi

Air conditioning

+

More details

Deluxe Junior Suite with City View in Pullman ZamZam Makkah

Show 7 photos

Deluxe Junior Suite, 2 Twin Beds, City View

2 Twin Beds

485 sqft

Kitchenette

Wifi

Air conditioning

x5

+

x3

More details

Guest reviews

7

16,077 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇮🇳

Asif

8.2

August 2024

The hotel is straight in from of gate no. 1 at the walkable distance of just 2-3 minutes. Breakfast was delicious with plenty of varieties. Due to maintenance going on in the hotel, there was lot of noise due to drilling machine in my room during the day time, after reporting this to the reception they changed the room to the executive room without any charges.

🇬🇧

Mohammad

8.2

May 2024

Good location

Reception staff needs more customer service training. Arab guys in the reception thinks they own the hotel. They need to remember we are the customer and we pay their wages ( sorry for being harsh ) but the hotel isn’t cheap for the reception guys to talk to customers anyhow.

🇦🇪

Dr

8.2

August 2024

Location, comfort

Changing the elevator

🇦🇺

Fahd

8.2

December 2023

Great location and good place to be

TV wasn’t working, low maintenance of facilities resulting in them getting unsettled and need attention. No cutlery or plates provided even after i requested for it. Overall stay was fine, just not on the standard expected.

🇶🇦

Zineb

8.2

November 2023

A very close location to the entrance to Al Kaaba.

The furniture is very old and ugly for a 5 star hotel.

🇲🇺

Muhammad

8.2

January 2025

Location is perfect

Need renovation, mainly the bathroom. Some neighbors were very noisy, hotel should see to it that guests respect and be respected.

🇬🇧

Dad

10

August 2025

🌟 Exceptional Service & Hospitality! 🌟 I had a wonderful stay at PULLMAN ZAMZAM makkah, thanks to the outstanding management and staff. Special thanks to Asmahan Bredi from the Food and Beverage Department to Mr. Naushad and his team, whose professionalism and care made every meal a pleasure. He ensured I was given priority and treated with genuine warmth. The serving staff were equally impressive—attentive, friendly, and consistently excellent. Their service made me feel truly valued. Highly recommend PULLMAN ZAMZAM makkah for anyone seeking top-notch hospitality and memorable dining experiences!

🇦🇪

Mosannif

8.2

November 2024

Location was top notch,near to haram near to food court and the room wss spacious and great

The included breakfast was not up to the mark, elevator were taking more time to take u to the destinations.

🇮🇪

Noora

8.2

August 2024

Great location, easy access to Alhram. Staff from reception to Restaurant all of them were very welcoming. We loved the idea of having Azan inside the room and you can pray with Alharam from your room

Lifts are confusing and very busy, we had to wait 5 minutes sometimes to find a lift

🇦🇺

Ahmed

9.1

July 2025

The location was excellent! The room was very comfortable and the housekeeping team were very welcoming Definitely will recommend Pullman Zamzam Makkah to family and friends.

At the time of the booking it stated the room had a view of the courtyard. So, we expected a view of the Kaba, but were disappointed when all we could see was the 3rd phasse expansion from the room. Also, the ongoing taxi racket was very unexpected and scary. Better to use Uber where possible. The operation of clock tower lifts (not the hotel lifts) to hotel reception floor (P11) need to improved significantly.

Points of Interest Around Pullman ZamZam Makkah

Airports

Taif Regional Airport

46.5mi

Jeddah King Abdul Aziz International Airport

46.7mi

Restaurants

Al Zahra Restaurant

Cuisines

  • International

Ambiances

  • Family Friendly

Amenities of Pullman ZamZam Makkah

Restaurant

Free wifi

Room service

Air conditioning

24-hour front desk

Non-smoking rooms

Landmark view

Elevator

Free toiletries

Bathtub

Stay rules - Pullman ZamZam Makkah

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Children and beds

  • Cards accepted at this property