The hotel maintained an exceptional level of cleanliness. The staff exhibited an admirable attitude, consistently demonstrating friendliness and a willingness to help. The breakfast menu was diverse, offering a multitude of options, each of which being notably delicious.

The hotel did not present any significant shortcomings. The only minor inconvenience that could be noted is its location, which is somewhat distanced from the major tourist attractions. However, this minor drawback is effectively compensated by the hotel’s adherence to a high standard of service.

The staff were very friendly and supportive to all our needs. Bader (a reciptionist) is an amzing and friendly person, he was so polite, helpful, responsive and friendly. The suite was amazing. Very clean and tidy. The bed is soooo comfy and the beddings and pilows were amazing. The housekeeping staff are also so friendly. The Jordanian chef (Monther) in the main restaurant (Horizon) is very nice and friendly.

Parking is huge and only one enterance for the lifts, you have to walk for a long distance from the car to the lifts which is not convenient especially if you have to carry stuff from the car to the lifts. Also the toilet seats are so close to the wall and toilet paper you barely have space to reach out to the toilet paper! It is also a higene issue the hotel should consider to keep the toilet paper a bit far from the seat!

First of All A BIG Thanks to MR Nawaf. I had the pleasure of staying at VOCO recently, and I must say, the experience exceeded all my expectations. From the moment I arrived, the service was truly exceptional. The staff demonstrated a high level of professionalism and hospitality, making me feel valued and welcomed. I was delighted to be upgraded to a suite room, which was an unexpected and much-appreciated gesture. The room was immaculate, spacious, and thoughtfully designed for comfort. What truly sets VOCO apart is the remarkable attitude of the team. Every interaction was marked by warmth, attentiveness, and a genuine commitment to ensuring a flawless stay. The breakfast was another highlight – an impressive variety of delicious options, beautifully presented and of the highest quality. Overall, VOCO offers an unparalleled experience, blending comfort, elegance, and outstanding service. I wholeheartedly recommend this hotel to anyone seeking a truly memorable stay.

Nothing

Firstly I was amazed of the huge lobby, the by warm welcome of the reception team who made me feel comfortable at the first moment, they were smooth, fast and very helpful. The hotel is like a whole city, they have restaurants, lounges mini market and even an ATM! The service was on point and the food is yummmmy. Its like if I didn't have to the city I would just enjoy the hotel with its facilities.

My recent stay at this hotel was an exceptional experience, meriting a perfect score of 10 out of 10. From the moment I requested an early check-in, the service exceeded my expectations, culminating in an unexpected but delightful upgrade to a luxurious suite. The suite itself was a marvel of space and comfort. Its grandeur was matched by thoughtful touches like fresh, juicy fruits and the finest complimentary macaroons I've ever savored, adding a special flavor to the entire experience. The staff, from the vigilant security guard to the attentive front desk personnel, room service, and housekeeping teams, demonstrated a level of dedication and professionalism that was nothing short of amazing. Their efforts clearly reflected their commitment to excellence, deserving high praise and appreciation. Cleanliness, a paramount concern for me, was addressed with meticulous attention in this establishment. The spotlessness of the suite was remarkable; I found no trace of dust, the towels smelled freshly laundered, and the sheets felt as if they were brand new. This attention to detail in maintaining such high standards of cleanliness was truly impressive. I wholeheartedly recommend this hotel to everyone I know and eagerly anticipate my next visit to Riyadh. The experience, without a doubt, justified every penny spent, affirming its value and my satisfaction.

N/A

Everything was literally perfect the property, the staff, the buffet, I highly recommend it And I will definitely come again 💗💗💗💗💗💗 I got an upgrade, birthday cake which I asked for the night before and in a such a short notice they provide and on time Thank you for this amazing experience. I spent only one night for work purpose and I wished I could extend

Nothing

Check-in was easy and they kindly allowed us to checkin early. Nice sized rooms, the the bathrooms are a bit narrow. The gym is spacious and well equipped and both genders can attend— it was my favourite feature in the hotel.

The concierge were slow and unhelpful. There is construction happening around the property and one of the lounges was closed for renovation during our visit. They were using very powerful and smelly cleaning products.

The room is very nice and the bed is extremely comfortable. Good amenities inside the hotel. The staff was just above excellent, very helpful and friendly. We also did a late check out without any problems. Breakfast with a lot of options and good food.

For lunch, there was no a la carte option inside the hotel. There is a Lebanese restaurant, but they open at 5 pm.

Everything was excellent and it's first time to stay in Voco hotel and it will not be the last. We really enjoyed the great hospitality especially during Eid they offer a very delicious cake in the room. The breakfast varieties are good and very delicious. Nice welcoming and very professional staff. Thanks for everyone special thanks to front desk team and head

Nothing it's a good place to visit again

Everything was just perfect This is my second reservation in 2 months and I will definitely make it my first option whenever I come to Riyadh Thanks to the nice lady in front desk Miss mishael

Isolation between rooms wasn’t the best on the northern tower. But the advantages outweigh the disadvantages