Our family holiday was excellent. We always conduct our reviews based on our expectations of the value we paid. The food was as expected, we all could find food to eat and we were satisfied. Drinks were standard for a 4* all inclusive in Greece. The hotel itself is set on a hill side so there are lots of steps to get used to going to and from places (it wouldn’t be suitable for someone with difficulties getting about). Of course, this is why the views from the hotel are amazing. If you’re unfit then go to the beach at the main bay with all the restaurants (take a taxi). The walk back from the closest beach requires very high fitness levels. The pools were clean and the queues at bars weren’t bad at all. The staff were very pleasant and helpful and keen to help (a special mention to Irene on reception). Our room was cleaned daily and we were left water each day. We were lucky enough to have a shared pool just outside our room and this we really made great use of. The views are absolutely stunning from the bar balcony and the beautiful Cretan breeze is a relief in the warm evenings.

The usual issue with hotels at peak. The sun-beds were often reserved with towels despite a non reservation rule in place. Unfortunately this is more to do with selfish people than the hotel. If everyone actually took their towels when they went off to the beach or shopping, the rotation would allow space for everyone.

The staff were really friendly and accommodating, and the facilities met all of our needs. The food in particular was varied and delicious! We also hired a car at reception and were able to explore more of the island which was fantastic. Overall, we had a lovely week here and would recommend it to a friend.

From our room, we could hear loud kitchen noises in the morning and there was an unpleasant kitchen smell when we walked up to reception. Music playing throughout the day was great but quite distracting when there were sometimes two speakers in close proximity playing different songs!

View to the sea was great. Buffet was very good, a lot of options to choose from and very delicious. All staff was very friendly. Hotel is very clean and well maintained. Room cleaning every day. Large parking.

Sun beds around the main pool was reserved already in the evening, this was not nice. There are a lot of stairs in the hotel area, could be challenging for persons with walking difficulties.

My partner and me stayed in the junior suite for my birthday weekend (inhabitants of Crete) and it was absolutely gorgeous. Balcony with an astonishing view + very close to the main pool with good sun layers. We made a reservation at the Marea restaurant for my birthday, which we really enjoyed. Together with an amazing saxophone performance, a great hostess/waitress, and a fantastic sea view, the evening as a whole was considered perfect.

The food in the buffet was alright, but not the best; often cold, and not many options for vegetarians. Also, although the entertainer in place (Fabio?) did a great job by himself, it was too quiet around the pool and there were not enough activities during the day. All-inclusive drinks are until 23:00.

the food is delicious, the location and view from the window is perfect, the manager of the cafe was very kind to us. All amenities were in the room.

We were there for 7 nights and our room was cleaned only 3 times, clean towels were not given, but they solved this situation. I can't say that it spoiled my vacation.

The view is stunning and the staff was very nice and friendly, they always give their best if you are friendly

The pool was stacked and everybody reservated their places with towels, the staff should put the towels away every evening. Cause some of the people left their towels on the day bed over night….

Beautiful view of the beach from our bedroom. The staff is really friendly and helpful for everything you need. We came with our little baby and they give us the perfect bedroom for the 3 of us and a little bed was installed. BIG BIG THANK YOU TO IRENE for her kindness and the way she treat us. She is a real sunshine who definitely knows the meaning of hospitality! We will comeback for sure :)

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Everything was perfect. Very friendly and helpful staff, awesome view, nice room, all areas were clean and well maintained. Clean pools, lots of umbrellas and cool drinks. Great food with variety, fruits and sweets for all tastes. Great for families to rest and have fun.

Unbelievable, magnificent view. Absolutely fantastic !! Hotel was spotless and had everything you needed. The room was out of this world, I had a superior double with a sea view and tthe view was magnificent . Food was stunning plenty to choose from all fresh and very tasty. The staff were all amazing. All friendly and couldn't do enough for you. Beautiful hotel fantastic experience and I will definitely be back. Highly recommend to all.

Pool area was beautiful, loungers were very comfortable, staff were very friendly and always made the effort to chat to you especially Maria in the bar . She made our stay very enjoyable

Sometimes loungers were difficult to get . Food wasn’t very hot