The friendliness of the staff members. We checked in during the evening and they were not moody and when went for breakfast the beautiful energy was still the same! The place is well kept, clean from outside to your room! Amazing!

I really don't like showers that don't have doors and this was the case. However, the the nonexistence of the door makes sense when you look at the esthetic of the bathroom so I'm not totally mad for the wet floors after the showers.

The pool and the dining area the manager allocated to us, it was perfect. Also the yard is spectacular and kept very neat. It’s beautiful and picture perfect

Nothing much except for the huge ants. The rooms though were a different story: two of our three smelled of mould, even the pillows. The carpet dis not smell fresh and it was stained. We have allergies and they were heightened by the mouldy rooms.

The property is set in beautiful gardens and provides a beautiful sense of calm. The breakfast which is included is one of the best I have had at any BnB. The rooms are spacious and provide for all your needs. Ample parking.

Nothing

Very big and comfortable beds, rooms were clean, we had hairdriers, bar fridge and a microwaves in our rooms. We were provided with an extra small bed for the child.

Breakfast, their eggs were overly fried even the boiled eggs were overly boiled. The menu for breakfast was the same everyday

Rooms and bathrooms were perfect for my needs, clean and nicely designed. Breakfast was adequate and nicely served. I had enough time to use the wellness and fitness. Your staff were very pleasant. I was very pleased with my stay.

N/a

The unbelievable staff. They were friendly, professional and willing to help at all times and in deferent ways.

I did not stay long enough to find negatives

Everything is perfect.

Nothing

Everything. From the the rooms to the breakfast and the small attention to detail and customer service from the staff at the front desk and in the kitchen. The Beds were large and comfortable, loved the small kitchenette area - very convenient. Beautiful spacious bathrooms. Comfortable conference area with a lounge you can sit in that is by the pool. Also loved how the kitchen staff were ready to prepare me a breakfast pack on the mornings I went to work.

My parents were a bit put off on the day of checkout - the only damper of their trip really. They informed me that a lady of the staff (who was not there throughout our stay) was very cold and 'off-handish' and didn't even greet them. They had asked to possibly stay in the room past checkout time as their flight was only at 17:55 if the rooms weren't already reserved for the day. This particular lady said no. They had to come to my work to fetch my car keys and hang out at the mall until I was able to drive them to the airport. I don't think the problem was with them not being able to stay longer - it was in the way they were treated by this lady.

The breakfast and everything was on top, kindness, warmth, We had the best holidays break at your place

The staff is very friendly and the entire lodge is clean.