This is the second Aiden Hotel near a train station I stayed at on this trip. They each were unique, trying to meet the needs of train travelers, working professionals, and other guests. This one tried to put everything in the lobby. A co-working area. The restaurant demarcated by a rope. Staff eating area. Breakfast area. It is unusual but it seemed to work. Partly because their staff has been trained well and are professional and efficient. And they have been taught to smile. They make everything more pleasant. It is about a ten minute walk to the train station. But the sidewalks are rough and patched asphalt which is challenging for rolling luggage. The breakfast was very good. The dinner in the lobby restaurant seating area was also very good. There is a bar in the lobby area also and again it was well run. They are able to meet the needs of the older train travelers who show up at 6:31 for breakfast and the remote workers who meet for hours at the long table in the lobby to "work".

There is a significant problem with this hotel. Even though they offer expensive paid parking there is nowhere to park at the hotel when you arrive to check in and unload. You have to hope there is an open spot nearby at the curb. And since you don't know that when you arrive the first time you may end up going around a long busy confusing loop of one way streets to come back around to take any street parking spot within a block or two before you get back to the hotel. They have blocked off a small parking lot at the hotel which could work for temporary check-in parking. This can be very frustrating. Especially if you have driven any distance to get there and are tired.

Upon arrival we were greeted by a very friendly receptionist who offered to make reservations for us at the hotel restaurant, which we gladly accepted (as we'd been driving 2 days straight already, we did not feel up to going into the city center that night). Also, at breakfast one of the waiters really went out of his way to help us, and we had a lovely chat with him (too bad I never asked his name for he definitely deserves some extra credit!) Food was good (both at breakfast and at dinner), though mostly at dinner there were some pretty long waiting times (see below)

At the restaurant, during dinner, we had to wait almost half an hour before someone came to our table to tell us they no longer had the bottle of wine we ordered. Luckily, the waitress could recommend us another bottle (which coincidentally was at the same price as the previously ordered bottle....???) In general, service was slow all night. We had to wait several times for our table to be served while we saw other tables, that had arrived later than us, being helped much faster.

I liked the cleanliness of the rooms, the comfort of 2 communicating rooms for a family of 4, the practicality and safety of the underground parking.

On the down side, the buffet breakfast is overpriced with limited selections, often dishes and silverware were dirty or wet coming out of the dishwasher, and the staff seemed overwhelmed and was not responsive enough to replenish the buffet.

I was very happy with the room and breakfast. The staff were friendly and very polite. My wife is vegan and doesn't expect much choice in France, but there was vegan yoghurt for the fresh fruit, a choice of breads and condiments and the staff even got her oatmilk for her coffee, she was very impressed.

We didn't like the fact that you have to pay €12 per night to park in the hotels private carpark, it's attached to the hotel, so surely this should be included in the nightly rate.

The hotel is beautiful, clean and convenient for the purpose of our stay. The underground parking was just as well. The Spa looked amazing, on our next stay I hope to get a chance to use it.

The room service/evening food menu is very limited. There was a lack of toiletries already in the room.

Convenient city centre business hotel with parking. Room comfortable with A/C. Dinner in the restaurant was good with well organised service.

Breakfast was a shambles. Understaffed, dirty dishes on nearly all tables at 0820. Hot food had run out and many other items needed replenishment. Once the restaurant manager appeared at 0850 things got better.

A comfortable room if a little small, excellent shower. Ample secure parking on site both covered 1.9m height limit and open air. Fairly easy to find, good for an overnight stop probably a bit out of the way to explore CF. Good breakfast.

Restaurant service was terribly slow the Saturday evening we were there 1hr 20 min between starter and mains, and food mediocre at best.

The hotel is very chic, with a super modern interior design. The room is very clean and quiet, the mattress is excellent. Above everything, the staff is amazing! From the reception to waitresses, from the cleaning staff to the Spa ladies, everyone is so polite and kind. It was a beautiful stay ! I’ll come back soon!

Stylish and clean

Access to the pool but have to pay and under 12s not allowed. Breakfast service was poor - tables weren’t being cleaned and food slow to be replenished. Had to ask the waitress a couple of times. Also no bar snacks which seemed odd. Little things but expect more from a 4 star.

Very friendly staff who spoke excellent English, thankyou. Large enough room (2 ad 2 ch), great shower, lovely food & wine, good kids room. Didn’t use the spa/gym. Car park useful but a bit tight. I left an item behind and there were several options for return. Very secure with swipe cards.