The hotel is located next to Nara Park, and 7-10 minutes walk from shopping / eating street. Starbucks is in 2 minutes walk. The room (Deluxe Room with Private Garden) was spacious, with amazing view, private hot bath, sauna and amenities, and next to a small playground. Private garden was very nice, well decorated and with nice ambience. Futon beds were comfortable and cozy.

Food options are very limited, and very specific. The quality was very high, but you have to eat what is served, without many choice or additional options. Check-in is at 3 pm sharp. Check-out 10 am is too early. You can extend it with additional small charge but for maximum 2 hours.

It is a very nice experience if you want to emerge into Japanese lifestyle. The food is excellent and the location just next to the deer park but also close to a bus and train station is great. The view from the room or top roof is stunning

There was nothing I did not like. A slight practical improvement would be that the light at the entrance of the room and next to the bed has a central switch to shut them all out together. Several times I forgot some and had to get up again or put off my shoes off again to go shut them out. It is not a big deal just a practical suggestion.

Very well located 10 min from Nara station, this hotel is so charming between modern with a touch of traditional :) Offering two different breakfast western or traditional which were delicious. I appreciated the private onsen upstair with the view - the Yucatan that they provide and that you can were in the hotel for your comfort - the free guide that they offer for a visit of Nara, I spend the day with Michiko she was adorable it was amazing to know about the temples and the tradition and be able to share with local person make you feel in total immersion with the place !

Nothing

Great location, friendly and professional staff, fantastic onsen bath and beautiful rooms. Also, the hotel provide one day of free guided tour through Nara which I really recommend as the lady guiding us was a great guide and helped us to get a better insight into the Nara history and culture.

The only thing I did not like is that our pre-booked time of onsen was twice delayed at the last moment and the second time for more than an hour. However, this was not something major for us and we enjoyed our stay anyway.

The room was incredible. It was one of their newer renovated rooms and was really breathtaking. The attention to detail was amazing! The private onsen tub and view was so special. The meals we had (dinner and breakfast) were probably some of the best we’ve ever had in our lives. Both left us very full, both physically and emotionally. The staff were also wonderful, especially the person who brought us to our rooms and explained how everything worked, and the server at the restaurant. Also a super convenient location, walking distance from the Nara train station.

Nothing! Everything was perfect. One of the best experiences of our lives.

We booked the room with the open air tub, and I gotta say, you must MUST do it. It was so incredibly relaxing to watch the clouds roll over the mountains while soaking. If you aren't able to, however, the public baths are lovely! The hotel had surprisingly nice amenities, from the makeup remover oil, face wash, toner, and moisturizer, to the free beverages made available by the hotel. We felt like VIPs and thoroughly enjoyed our stay.

My husband struggled with sleeping on the tatami mats and had to dig out a few extra from the closet in order to sleep comfortably. Other than that, nothing!

I LOVED my stay here. This was my second time staying at Hotel New Wakasa, but this time I stayed as a solo traveler. The staff were so welcoming, friendly, and helpful with any questions I had. I was given a map of Nara upon arrival and the staff shared their walking route recommendations with me. I had arrived before check-in time, but was able to leave my luggage with the staff before heading out to walk around Nara. The room itself was clean and very calming for a restful stay. The onsen on the bottom floor was a wonderful experience and it was relaxing to hear the rain tapping on the roof over the bath. Dinner was incredible - one of the best meals I've ever had in my life. The staff were so attentive during the meal, telling me about what I was eating and its history. There also was a violinist that night who played specially requested songs from each of the guests. Breakfast was just as good - I recommend always ordering the traditional Japanese meals! There is also a rooftop terrace where you can relax and enjoy a beautiful view of Nara (both city and park) The futon mattress was comfortable and it was nice to have a cup of tea in the room at the end of a long day of walking around Nara. I cannot wait for the next time I stay here!

nothing, it was excellent

We absolutely loved our stay at the hotel! The staff was very attentive, helpful, and friendly. They gave us recommendations on what to see in Nara and for where to have one of the best dinners we've had in Japan. The facilities were beautiful, with a gorgeous roof terrace with an amazing view that we enjoyed at sunset. The hotel's onsen gave us the chance of relaxing after so many days of traveling. The location was also great, close to major Nara attractions. We only stayed for one night, but wished we could have stayed for more.

Nothing negative to add, everything was great.

Absolutely amazing staff. The facilities were beautiful. The area was fantastic. There was so much care and detail in the property and so much caretaking for everything they tried to do for you. Probably the best place I’ve ever stayed at. The private onsen was reasonably priced and massage was incredible and the price was a steal!

The futons were not the most comfortable but it is part of the experience.

Thistle authentic Japanese hospitality and attention to detail . The private Ibsen bath was fantastic and the room was so clean you could eat your dinner off the floor!

I struggled to cope with the Japanese tradition of sleeping on the floor on futon. I found this uncomfortable. The lack of sofa in the room meant there was only the option of lounging on the floor on beanbags. But this is a traditional Japanese establishment so you have to accept that this is how it is.