There was a free breakfast with good filter coffee and fresh croissants from a nearby bakery. Room was very clean. Beds were comfortable. Staff were very friendly and constantly offering to help, on our last morning we were spotted leaving before breakfast for our flight and the staff called us back to offer croissants to take with us for the journey. Shower was nice and powerful. Right next to the tram stop so very handy to get around.

Decor was a little tired.

clean comfortable room, very friendly staff, food was excellent value for money, free parking.

This is the same for most hotels, not just this one, there is no smart tv facility on a tv that should have one, I know big chains disable it on purpose to try and get you into the bar but this is unrealistic and especially in winter, it would be nice to be able to use smart tv facility. It would be the customers own account so it comes at no cost to the hotel.

The attached restaurant we were in was lovely, the food & drink were so reasonably priced and the food was really nice. The room we stayed in was a good size, our bed was comfortable and the room condition was fine. The others in our group said their room was ok and the bed was super comfortable. Our shower was lovely!

The shower door needs either a new seal at the bottom or a bathmat as the floor gets super slippery, when the shower is on the water runs out beside the toilet so we had to use a towel to cover the floor - it didn't impact our enjoyment of the stay though.

Extremely helpful and friendly staff. We were booking very last minute and called ahead with a query before booking, and they were so helpful. There was a complmentary ibreakfast of cereal, toast, croissants, fruit, juice, tea and coffee. Room.was clean, and the beds comfortable. A good value stay.

Great location to get to Wimbledon easily with no need for tubes. Fantastic curry in the same location. Staff were all great and a free breakfast which was lovely. Great value for money.

Only negative was the bed was uncomfortable and could do with a new mattress.

The staffs were very nice and polite. The room was spacious with the facilities we needed. It was clean and tidy. The hotel location was convenience to various public transportations like bus and tram. Car park space is sufficient.

The hotel is also running restaurant and bar business. It was noisy in the night time with people talking loudly and smoking till mid night. It is perfect if air-conditioning is provided so that windows could be closed. Overall it could be tolerated.

All of the staff were very friendly and helpful. The breakfast was delicious although a wider choice of cereal (muesli, granola etc) would be appreciated as well as yoghurt and tinned fruit (pineapple, pear, mango etc) for a more healthy option.

I found the bed a little uncomfortable due to the springs/buttons on the mattress. Our room was number 2 at the front of the hotel. The bathroom window didn’t have a blind and the window faces the busy road so I felt I could have been seen when in the bathroom with the light on at night.

I liked how it was next door to the tram station which enabled us to get on a tram to wimbledon rather than having to take our car or a cab and the room wasn't too bad either plus the staff were friendly enough.

The only things I didn't like was the smells coming from the drains what I was told anyway and a couple of things in the room could of done with repairing prior to us getting the room I.e the curtain pole kept falling down and the bath overflow was missing but apart from that everything was OK.

QUIET PART OF HOTEL, GROUND FLOOR ROOM ,WARM THROUGHOUT, FREE PARKING-ALTHOUGH WE DID NOT NEED THIS. GOOD LOCATION-AND EASE OF TRAVEL WITH PUBLIC TRANSPORT FRIENDLY AND HELPFUL STAFF. RESTAURANT ON SITE

NO DECAFFEINATED TEA OR COFFEE, POOR SELECTION OF JUICES AT BREAKFAST--ONLY ORANGE WAS AVAILABLE

I had two of my celebrity clients stay here as it's the only place in the local area. I live in Mitcham myself, but I needed somewhere for my guests to stay for an event we were hosting locally. The food was amazing. Would 100% recommend it to anyone.