The spacious room, the service from cleaning, the peace and quiet. The shower itself lovely, the fact that we could put our blue bikes in the hotel so we wouldn't have to be scared that these would get stolen. Fast service on the check-in or when other things are needed like toothpaste etc.

The water from the shower would run all over the floor in the bathroom which I didn't liked a lot of since the drain system don't seem to work so good for the amount of water pouring through the shower, hence why there is so much water on the bathroom floor.

Nice hotel with interior design, to bad they are building around the hotel so it looks little dirty. But surely after the renovation it will look even nicer. Very friendly staff

Breakfast - we came around 9.40 and lot of things were gone (when mentioned to the staff they just say yes it is like this?!). As a family with 3 children it takes time for us to eat our breakfast and at 10.33 (as promised) ALL the food was just gone. Not really what u expect from such prices (23eur per person).

The room was great and the bed very comfortable. The breakfast was also nice with lots of choices. I think the hotel will be amazing once the renovations will be over, I am pretty sure the view from the chamber we got will be wonderful.

Everything was great! The only problem was that we were unlucky to visit the hotel during the renovation of the surroundings. Lots of noise, even on the Saturday morning we could hear hammers being used (they avoided using loud machines, but couldn't do anything but continue working with less noisy tools... that were still pretty noisy).

Due to construction on site the place is not very welcoming from this perspective, but that is not much the hotel can do about, so just take it as information. All other aspects of the stay were very fine, especially quality of breakfast was really nice and reception personnel always pleasant to talk to. Was not able due to time constrains enjoy the rest of the hotel services.

Soft bed, but that is very personal preference. If you enjoy soft beds, then great for you, I would more enjoy more firm bed, but was still within limits.

We (family with 2 kids) went on holidays with our dog (6 month old puppy) for the first time and our first night was in this hotel, the experience was perfect, it set the standard for the rest of our holidays and gave great comfort. Mechelen is a beautiful city, easy to reach via the waterside walk, enjoy! Thank you team for having us, we will be back :)

Awesome. Fresh products. Very courteous and welcoming staff looked after me even thought I was running late for breakfast.

The construction work around the hotel can only add to the local regeneration. However, this then caused some difficulty of transferring luggage over some distance personal cars or taxis could not get close access to hotel.

Nice hotel in the heart of the town (not too far on foot from the train station btw), very cozy room, friendly stuff, excellent breakfast. The restaurant is also very good and value for money.

Noisy construction works around the hotel start at 7am, so forget about sleeping longer. Nothing else to complain. I understand it is not hotel's fault and is hopefully temporary, but I think worth mentioning.

This hotel is set in a historical building and they have designed a beautiful hotel around all of it’s exquisite features. The staff are sublime, welcoming, efficient and they really care. The food is exceptional, I had the Tuna Nicoise salad and it was the yummiest I’ve ever had! The rooms are chic and spotless, the beds are beyond comfy and I really did not want to leave.

The shower is temperamental. One second mild to warm, then so hot it could scald.

The hotel is really welcoming: beautiful decorations, beautiful building, beautiful environment in summer with terraces. Room are big enough and the bathroom is modern.

When I arrive in the room, this one was very cold. All electronic is not so easy to use : airco, television.... From my room, there was a lot of noise due to exterior work late in the evening and soon in the morning .

Beautiful interior of whole hotel, high-ceiling room, design-oriented bathroom with very strong shower, friendly polite staff, excellent breakfast.

Bed. 2 extremely soft separate mattresses which were almost “touching floor” when you try to even sit on it. We had a feeling that the topper is missing. It was not a comfortable sleep because 2 people roll into the middle or it was difficult to turn on side because sinking deep in. And we both of 70 kg and 85 kg of weight respectively.