Outstanding property with beautiful interior. The reception area boasts several chesterfield sofas. The pool area is delightful; a large pool, hot tub, sauna and steam room all included in the room price. Spa facilities an extra cost, the spa area is beautiful. Breakfast was excellent with continental and hot food options available. Every member of staff is courteous and friendly, willing to help with a can do attitude! The dinner was a reasonable price with wide selection, served with skill by well trained staff! There is little to fault at this establishment, after 3 nights I feel I’ve had a week long holiday. Will definitely be returning! Plenty of parking.

Not a complaint but didn’t like the fact that they use sugar lumps in bowls but there are no tongs, hence possibly having sugar handled by others previously!

I had a wonderful spa break. The food was delicious at the spa lunch, three course dinner at Astons. Spa treatments were incredible I had the facial, head massage. Then later that day I had a full body massage which was heaven! The leisure facilities were brilliant lots of choice. Rooms were clean and comfortable. Overall a fantastic stay, staff were so lovely and gave a birthday dessert for my mum.

The spa was very busy so a lot of people were taking up loungers. Didn’t feel like there was enough for number of guests. There was a fault with the fire alarm, so it kept going off but thankfully it was quickly resolved.

The rooms were great, breakfast was good. I loved the pancake maker which provided best pancakes for breakfast during those day we only needed very light breakfast. The hot drinks vending machine only had coffee options which did not favour us as we aren't fun of coffee. However, hot chocolate was available on request. The spa and different resting places within the property was amazing.

Maybe a vending machine for breakfast needs to suit everyone- maybe have hot chocolate option too please instead of coffee options only.

The breakfast was simply amazing and we ate in the bar both nights and the food was delicious. The Customer Service from the Reception Team all the way through to the cleaning staff were super friendly and would do anything for you. The spa was awesome and a brilliant way to unwind.

When we booked our stay we booked a double room, what we didn't realise is that would be outside of the hotel complex 3-4 minutes away. So we ended upgrading to a room to within the hotel. I think it would be better if upon booking, clients were told whether they would be staying in the main complex or not.

Very very good value.

Left the room (in my towel) to let my husband in through the main door which needed a key card to open, attempted to put the door to my room on the latch but took the room key just in case and ended up getting locked out of the room for nearly an hour until maintenance could come and reset it! The reception said it had happened before so don’t make the same mistake. Missed dinner by the time we were then ready. Hotel were helpful but didn’t see if we needed anything once we were back in the room. We were calm and patient but I’m sure other people would have been stamping their feet and demanding compensation!

The room was spacious and clean in the paddocks. The addition of a mini golf set in the room was brilliant. The toiletries were beautiful and smelt amazing. The snacks and water in the room were a lovely surprise. Breakfast was incredible. Probably the best hotel breakfast I've ever had. High quality and delicious. The only let down was not having access to make tea and having to wait for staff availability when really busy. Pricewise we felt we got an absolute bargain. Room for 2 with breakfast included for £70. Can't go wrong.

The bed base needed refreshing. Ours was obviously old and damaged with the outer cover peeling off. It made the bed feel unclean. I also didn't like the automatic light for the bathroom. Not being able to get a cup of tea with our breakfast. The staff were very busy so we opted for coffee instead which we could access ourselves.

The hotel was particularly busy in the bar for drinks & the bar food and no free tables however George R who was serving in the bar area was so fantastic, suggested that we sit in the covered section adjacent to the entrance; he provided such good service for the food and drinks, really professional and kindly and a good member of staff to have on shift who is willing to listen to the guests as we were not wanting to go to the restaurant for a more formal menu or setting. The hotel bedroom was spacious and well equipped, with an espresso coffee machine and kettle. The bathroom was spacious too, with a lovely shower and robes provided.

Our stay was good when the hotel was busy and it was a warm day and evening so we were lucky to be able to sit in the covered section adjacent to the entrance however if it had been a cold evening this may not have been possible but again George R did mention the room used for afternoon tea was available to sit inside too acting as an overflow room for the very busy bar.

A very grand place in beautiful surroundings. The room was very nice with a massive bathroom and there was plenty of tea and coffee. There are numerous public rooms and outdoor areas within the grounds to chill in and the spa areas looked great. The whole place had a touch of class and the staff were all so helpful and pleasant. It was fantastic value as well.

The bed was very firm. Also for a hotel this smart it would have been nice to have a couple of complimentary bottles of water in the fridge.

It was an absolute bargain. We really only needed a place to crash for the night as we didn’t arrive until 9:30 pm. Friendly reception, dropped our bags off in our room and pop to the bar for a drink. lovely atmosphere in there. Didn’t see any of the other facilities so can’t comment. room was small, but for £95, it was an absolute bargain. There was a fan in the room which was ideal for this time of year. The bed was very firm, it suited me but not my partner. I guess that’s just personal preference. Shower was hot and decent. Breakfast was fantastic. Really couldn’t beat the value for money.

Very Firm bed, partner hated it, I didn’t! Personal preference.

Good location with excellent facilities.

They gave us a paddock room initially, which we had seemingly booked, but it wasn’t too clear. This room was awful, a good bit away from the Hotel, dingy corridors, with old rooms that are seriously outdated. We spoke to reception and they re-located us to another room in the Hotel which was so much nicer and much more spacious. This Hotel is good, we knew as we’d stayed before, but the lower score is reflected in the complaints from people staying in the Paddock rooms, so I don’t understand why they don’t rectify this and modernise the paddock rooms. Staff went above and beyond to make sure they turned around our experience.