Look I never showed up, my confirmation never came through. I checked my account with the booking site, the last booking was for Durango for 2 days. The week before. I looked for a text confirmation as well and nothing. I immediately started to locate a room and had been driving all day in mountain traffic. I went to the Baymont checked in and slept after dinner.m The next morning I get a confirmation from my Bank for the charges. Which didn't sit well.

Look I never showed up, my confirmation never came through. I checked my account with the booking site, the last booking was for Durango for 2 days. The week before. I looked for a text confirmation as well and nothing. I immediately started to locate a room and had been driving all day in mountain traffic. I went to the Baymont checked in and slept after dinner.m The next morning I get a confirmation from my Bank for the charges. Which didn't sit well.

This hotel was spotless, with friendly and helpful staff, and a decent breakfast. 3Margaritas restaurant and Captain D's are right in the parking lot. Our room was beautiful, and obviously recently refurbished. While the bed was a little hard for me, I slept fine. Though the hotel is right off I-25, our room was very quiet. This was an amazing deal for the price paid. We stayed here as a huge storm arrived the following morning. Everyone was so helpful getting us safely on our way. Great place to stay!

The only negative was the slightly uncomfortable mattress, but it wasn't serious enough to worry or complain about.

Clean property, friendly service for the most, Breakfast staff was great!

There was an older woman (staff) working the day we left. As I waited in the lobby, she was very rude to a customer who had forgotten his insulated cup in his room but checked out. She wouldn't let him back in our help him in any way. She could've asked the cleaning crew to open the door to the room, instead she told the man that she was too busy and the key wouldn't work once he checked out. She then went out to wash the front doors trying to ignore him.

Our room was very clean and spacious. After checking in I went to the swimming pool and the hot tub which really helped to cool me down and feel better. Breakfast the next morning included a sausage, egg, cheese croissants, waffles, yogurt, fresh fruit, orange juice, and coffee so we enjoyed the breakfast.

After each completed step Baymont sent a text message: to pre-register; thanking us for registering; and at 8:00 am the next morning for checking out.

When we first got to the hotel, we ran into a little situation, and she was able to help me and my son book our stay. Jonally, you are awesome from the front desk desk to the girls who clean the room. You all are amazing. Thank you again. I would recommend Baymont at Pueblo to anyone. Also, people may be bothered with the train, but I actually think it kinda cool. Especially if you have kids, they would enjoy seeing the train run. I think it's a neat little attraction to the hotel, actually.

It was a regular hotel stay nothing to fancy decent.

Breakfast is always awful every time we stay. No vending machines:(.. Air conditioning didn’t work in our room and was told, “Sorry, maintenance doesn’t come in on the weekends, would you like to change rooms?” Well that’s the last darn thing anyone wants to have to do! Luckily, we were in a suite so we just jacked up the A/C in the sitting room.

Clean and comfortable. Enjoyed indoor pool and hot tub after long day of hiking. Coffee maker, mini fridge and microwave. Good reading lamp on nightstand. Room face 1-25 but with the fan running the traffic did not disturb my rest. Breakfast was egg, sausage, cheese croissant, waffle, fresh fruit, yogurt, hot tea with milk… and there were still more options to choose! Captain D’s Seafood and Margarita’s Mexican restaurants are short walks across parking lot. I’ll be back after more hiking adventures in the area.

Everything was clean and well maintained, the pool and hot tub were very nice. Breakfast was fine and having coffee and tea in the lobby was great.

The walls are thin. We could clearly hear conversations in the rooms on either side of us. Our neighbors watched TV all night, so even though the bed was comfortable, it was hard to sleep.

Great check in. Easy access to room via elevator or stairs. Felt safe inside. Breakfast was always clean and well stocked. Pool/Hot tub area was clean. Room clean and spacious. AC worked very good. TV and WIFI were excellent. Great location. Bed and pillows were very comfortable. Friendly guests.

Pool Hot Tub area needs a shower nearby to step in before/after. Breakfast needs gluten free breads and maybe boiled eggs for gluten free people.

Everything, except the night clerk.

Even if I had related a late am check in in forehand and a debit card payment option, the nightdesk charged my credit card as a noshow at 12 am, and I had to wait until morning to sort it out with the manager. I had to pay that stay twice and wait for the credit card amount be reembursed one week later.