The staff was friendly and the property was spacious and clean! Upon check-in we met (Ram Ram) Gina, a phenomenal woman, who runs the front desk during the day. This is no easy job but she does it with ease and grace. She is competent and kind. She upgraded our room which did not house any kitchen necessities like a microwave and refrigerator. We were thrilled to see the room that she upgraded us to. It was gigantic and had a half galley kitchenette with so much counter space and had a sink, a refrigerator, a coffeemaker, etc. now the room itself was spacious and super squeaky clean! This is all thanks to the housekeeping dynamic duo of Vishnu and his wife Laated. The sheets and blankets smelled fresh and the bathroom was pristinely clean. When checking-out of hotels we make sure to gather all towels and place them into a corner of the bathroom. We also strip the beds and place the linens in a corner of the room. We finish up by cleaning the kitchenette area as well as the bathroom and all it encompasses with comet spray cleanser. We don’t just do this to get our cash deposit back. We’ve always done this. It is only fair that we as guests are accountable for the cleanliness of our room. Every single part of it that we utilize and even areas that we don’t. It’s just bad form to leave your hotel room in shambles for other people to clean up after your mess. This is just a crash course in proper manners 101!

There is an element of bad actors that linger around the hotel but the folks running the front desk see every facet of the property on camera so for those who opt not to follow the hotel guidelines and arguably the guidelines of all hotels in the Salt Lake City area and its surrounding areas don’t get too terribly far in their failed attempts to breech the hotel entrance doors. Also, we were thrilled to learn that the Royal Inn will be getting a full makeover sometime in the next few months. With the remodel in the near future I can’t imagine that any of these would-be guests will be a thing of the past. There’s just no room for as I stated above “bad actors” who are wanting to engage in illegal activities. Zero room for shenanigans!

I was apprehensive when the front desk receptionist charge my debit card. She was very helpful , however one of the managers the middle aged man wasn’t receptive with my concerns instead of calming me down and reassuring me. I used my credit card for the deposit but the receptionist charged it on my debit card on file. The best thing that I like about this stay are the beds are comfortable and the older manager who was stationed in the morning was very kind. He allowed my family to get food for breakfast even if we were few minutes late.

Charging the deposit on my debit card, I asked the lady twice on reception to not use my debit and made sure it wasnt but she used the debit card instead.

Staff was friendly and very helpful, easy to work with. Accommodations fit my needs. Currently going through a update/remodel that'll hopefully fix some things.

Some things need to be fixed. Mostly cosmetic. They're in the process of a update/remodel. So I see things improving as time goes on. Beds were somewhat uncomfortable, but that's okay. Would be nice to have plastic shower curtains for those who like to take showers instead of baths

Excellent value on our way through Salt Lake City. The room was clean and comfortable. The staff was friendly, helpful and accommodating. Would stay again.

You can tell they are improving the place and wanting to make it better for guests. They made efforts to make sure our stay was comfortable. The main hallway could use a refresh however at such a reasonable price the stay is excellent value for the money.

Hotel staff is polite, helpful and friendly. I recognise Manav, Dharmil, Yashvi, Yunn for their great hospitality. Facilities equipped with amenities needed for longer term stays. It's clean, well managed and maintained. Location convenient, good value for money. Thank you!

Can be noisy from traffic around.

The maids are amazing. And very sweet. And Danny at the front desk is just so amazing very very nice man. That's why I always come back . But there is a one of the guys that works nights that needs to be fired he is very ignorant just a really big jerk he's the one that drive a maroon Acura legend there is so many complaints I started laundry at 8pm I only done 2 loads at 10 minutes. After 9 he come up and yelled at me at that time my washer was getting ready to rinse he went down stairs. And shut the water off if he continues to work there I won't be coming back I'm sorry but other than him everything Is perfect Thank you.

The location was close to IKEA, which was our goal for visiting Draper. The room was comfortable and clean.

I prepaid for the room through Booking.com but the clerk told me something about the credit card being declined, which didn't make sense, and charged me again at a steeper rate. The morning clerk reversed the charge -- thank heaven.

Hotel staff is polite, helpful and friendly. I recognise Manav, Dharmil, Yashvi, Yunn for their great hospitality. Facilities equipped with amenities needed for longer term stays. It's clean, well managed and maintained. Location convenient, good value for money. Thank you!

Can be noisy from traffic around,

The property was conveniently located. It was clean and comfortable. I also needed to do some laundry so I appreciate being able to do my laundry on site.

The carpeting in the hallway was wrinkled. It was old and could use a good stretch if it’s not going to be replaced.

Hotel staff hospitality on top level. I recognise Manav, Dharmil, Yashvi, Yunn for their kindness, friendliness and personalised care. It's clean, well managed and maintained. Location convenient, good value for money. Thank you!

Can be noisy from traffic around.