Location is very good.

We had two rooms, all rooms were very small, in the bathroom was bad smell. There were no slippers in the room.

Absolutely everything about this hotel was aesthetically pleasing, the hotel overextended all expectations I would highly recommend staying here. and will most definitely be back. The staff members went above and beyond to ensure our stay was as magnificent as the hotel. I’ve stayed in a variety of hotels in Paris, this was most definitely my favourite hotel.

firstly the staff Mimi,Julie,Anne is amazing they are very helpful kind friendly welcoming and they make you feel like you are family and that's to name a few.also the service wowed me,like I left my bags in storage when I got back to check in,guess what my bags were in my room waiting for me that wowed me without any charge,this made us feel special,also this hotel makes you feel safe and peaceful and gives you the rest you need to explore paris knowing you are in good hands,there is so much good to say about the hotel and staff and location but I'm going to tell you it will be best that you stay here and experience it you will be very happy.

nothing negative to say sorry....

Location and staff they all were extremely friendly and helpful

Nothing personally but some may find the bathrooms claustrophobic especially when the doors are closed .. Also if you are a light sleeper you will hear the metro trains that run underneath the street. Please note this hotel has just been refurbished as of 2024 everything is new

The service staff were outstanding, welcoming, attentive, and incredibly helpful. A big thank you to them! My king bedroom was clean, with a comfortable mattress and plush pillows. I had great nights sleep. I particularly enjoyed the small balcony overlooking the street to enjoy my morning coffee. The location was fantastic, surrounded by excellent restaurants and bar. Plus, the Metro Line 3 was just a two-minute walk away, and Saint-Lazare station was only five minutes from the hotel, making it highly convenient for getting around.

The room was on the smaller side, which is expected in Paris, but the king bedroom was still a cozy retreat. The main drawback was the flight of stairs leading to the elevator, which can be inconvenient for those with heavy luggage or reduced mobility.

All the staff were very hospitable. Special mention to Julie. She is of Filipino descent and as a Filipino, I felt the hospitality innate in our culture. I thought it was only us who had a special connection. However, I noticed most of those who stayed also had a connection with her. One family (probably Italian or Spanish) even gave hugs to her as they were about to check out. You can really feel the sincerity. I think she and all the staff of this hotel (no exception, everyone was hospitable) would be the reason why people will come back to this hotel. I surely will. :-)

We had a fantastic stay! The room was clean, comfortable, and well-maintained, and the location was perfect for exploring the city. What truly made my experience special was the outstanding service from the staff. A special thanks to Mimi and Anne for their support, positive energy, and assistance with all concerns. Their kindness and professionalism made my stay even more enjoyable. I truly appreciate their efforts in making guests feel welcome and valued. I highly recommend this hotel and would love to stay here again!

Comfy room, well cleaned everyday . Breakfast is delicious with croissants, pain au chocolat and pain Suisse baked on site and location is wonderful, close to Metro station Europe and Saint Lazarre as well. 20 minutes walking to boulevard Haussmann where you can find Gallery Lafayette and Opéra. This is why, I re confirm the location is fantastic. The staff managing the breakfast and at the reception during the day is kind, caring and always smiling. There are restaurants and bars around close to the hotel especially for me who arrived late in the evening and I was able to have tasty diner at 11PM.

Honestly nothing considering the room rate and comfortability , the cleanliness, the location and facilities of the hotel. I loved my staying at this hotel and I'd love to comeback.

"I had a great stay! The staff were fantastic—Julie and Mim were especially friendly and welcoming, always happy to help. The hotel was very clean and well-maintained, making for a comfortable experience. Breakfast was good, with a nice selection to start the day. Overall, a pleasant stay, and I would definitely return!"

"The stay was comfortable overall, However, I was disappointed to find paper cups in the bedroom for hot drinks. It would have been much better to have ceramic cups for a more comfortable experience."

I recently stayed at this hotel and had a great experience. The location is very convenient, as it’s just a short walk from the nearby subway stations, making it easy to get around the city. There are also plenty of food options in the surrounding area. The rooms were spotless and comfortable, providing a nice space to relax after a long day. The breakfast was fantastic—one of the highlights of my stay. I’d especially like to commend a staff member named Julie. She’s Filipino and an amazing cook! Her meals were delicious and really made the mornings enjoyable. Overall, the hotel’s service was excellent, and I’d definitely recommend staying here.

the elevators stop at mid flight of the stairs. but the staff is more than willing to assist.