Very new and clean. Breakfast was at the other hotel but was a good selection. Staff were great!

Rooms weren't finished with sockets hanging out of the ceiling, screws sticking out. Sensor for the light by the door to the bathroom meant the light came on everytime you get up for the toilet in the night and wakes up the other person.

Very comfortable hotel with super-friendly staff who take care of indiividual requests and needs. Everything is pristine, as the hotel is very new. Comfort is high, the rooms tasteful and quiet. Breakfast is still served in a neighboring hotel, which worked fine for us. a The location is downtown, close to many restaurants and bars.

I had an absolutely amazing stay at Hotel Plaza Berat! From the moment I arrived, everything exceeded my expectations. The hotel itself is beautiful, well-maintained, and perfectly located for exploring Berat. The food was consistently delicious — fresh, flavorful, and offered with warm hospitality every single day. What truly made my stay exceptional, however, was the outstanding staff. A special thank you to Rudi, Nelei, Katrina, and Lida — your kindness, professionalism, and attention to detail made me feel incredibly welcome and well cared for. You went above and beyond, even helping to arrange bookings and other details during my trip. Your hospitality truly made all the difference. Thank you, Hotel Plaza Berat, for a memorable and wonderful experience. I can’t wait to return!

I had a wonderful stay at the hotel! From the moment I arrived, the staff were warm and welcoming. I was pleasantly surprised to receive a complimentary room upgrade, which made my experience even more enjoyable. The room was spacious, clean, and beautifully designed. A special thank you to Rude for the exceptional service — professional, friendly, and always ready to help with a smile. His attention to detail truly made a difference and left a great impression. Highly recommend this hotel for anyone looking for comfort, excellent service, and a memorable stay!

The only area I believe could use some improvement is the breakfast. While the selection was decent, I felt it could offer more variety and fresher options to match the high standards of the rest of the hotel experience.

This hotel is absolutely FABULOUS!!!! The location is perfect. The room was huge and very comfortable. The cleaning people were so kind. The front desk people were also really lovely and seemed to really care about whether our stay was going well. They also kindly parked our car for us in the lot behind the hotel. I saw some reviews complaining about having to go (literally) across the street (30 second walk) for breakfast which I find to be very silly. The breakfast was delicious and varied. 3 nights was not enough!

Everything was great.

Wow, from the outset we were made to feel welcome and the interior is breathtaking. Rudenc on reception is so warm and helpful, we were offered water to cool us down and some local treats. He told us all about the area and handed us the keys to our room. The room was stunning, with great views over the city. The location is spot on and the walk up to Berat Castle from the hotel is a must! Our room was spotlessly clean and the mini bar was restocked every day. Thank you for a wonderful stay

The restaurant in the hotel is not up and running yet, as the hotel is brand new, so we had to pop over the road for breakfast. Breakfast was beautiful however we would have liked the option for room service during our stay

The staff were friendly and helpful with regards parking, breakfast and suggestions of places to eat that evening. The room was unbelievable, brand new, really big with a balcony. Easy walk to all attractions. We drove to the castle as it was extremely hot in July but you could easily walk in cooler months of the year (25 minutes). Only stayed one night in Berat but would happily have stayed longer. Lovely variety in buffet style breakfast.

Just small note that there is still some building going on outside the hotel so not much of a view currently but didn't matter as room is soundproof and everything else exceeded our expectations.

Berat is the first place I stayed, since I arrived in albania. The hotel was excellent, clean, and brand new. the view from my room was breathtaking, the breakfast is located at the back of the hotel Plaza berat, it's called hotel gega the sister company, it takes 1 minute by walk, this is only for temporary as their breakfast lounge is still under construction and will be ready by next year. I would like to thanks all the staff at this hotel they were incredibly welcoming and helpful throughout my stay, namely Roza, Katerina, Rudi, they were always smiling, friendly and ready to help. And to all the housekeeping thank you for making up my room very well, I loved the convenient location close to major attractions, restaurant and bar. I will definitely come back here again!

Nothing at all

I had high expectations after reading the reviews, but I was still impressed. Lovely and well-equipped hotel in a great location and beautiful old building but very modern in all its rooms and facilities. The room was very well-equipped, spotlessly clean and spacious, and the staff were fantastic. So friendly and helpful and happy to assist with everything - a really warm welcome! I would definitely go back and would recommend it to others. Also very reasonably priced for such a high-end place.

The room where the breakfast is offered is not great and quite dark, although it had a few pavement tables and the selection of food was good. I think this is temporary anyway.

Location is great, only a short walk away from the old center. The staff was amazing, and we can highly recommend the lokum! Breakfast was being served by their sister hotel across the street, which was exceptional. The rooms are nice and quiet.

At time of stay, the hotel was only open for a few months. So not everything was finished. For example, a bar is planned on the roof, which was not yet accessible. The parking area behind the hotel did not yet have a gate. To prevent non guests from parking, the staff would move their cars in such a way you could not enter or leave the parking without talking to the hotel staff. These are just minor inconveniences, and despite this, we had a great stay.