Very helpful staff, and spoke english at basic level. We also spoke little bit of basic japanese, so communication worked well. Breakfast was offered as a freebie service, from AM6-8:30. You can choose one dish: curry, furikake-rice or noodles. Luggage can be left to storage before cheking in and after cheking out. Womens floor was nice and quiet, some long black hairs and little dust in common areas, but the sleeping capsules were clean and comfortable. Little bit of wear and tear also in the interiors, but nothing to feel icky about. We and my husband went to wash up in outside bathhouses so no comment on the showers (women) or the inhouse bath (men only).

The common room in floor 2 for both men and women smelled really badly of ciqarettes, really awful, made both of us tear-eyed from the smell. Little smell also in the elevator when passing smelly areas. Good thing is womens and mens sleeping floors did not smell of ciqarettes.

I stayed for 7 days and I had a great time! The hotel was very nice and very clean. the capsules were spacious and they had massage chairs outside that were the highlight of my every morning. the onsen was clean, free, and a nice option to have on location. the location is a 5 minute walk from the station and there’s a lot of restaurants, a mall, and shopping areas. a walk to the river is nice and relaxing. I was very lucky to have respectful and quiet dorm mates during my week long stay and that made all the difference.

the only thing I didn’t like were the hours. my stay came with free breakfast but it was from the hours of 5-8am. do tourists wake up that early for breakfast?? and the onsen for women is open during the day and at night for men. I wish sometimes that would be reversed so women can enjoy the bath at night before bed too.

Very clean and very nice workers. The other women were very respectful. everyone tried to be quite in the sleeping area, but the isolation between beds is not good so bring some earplugs! very nice Spa, but sadly only usable from 12-6 pm. would be much better if it could be used in the evening. The hotel is very close to the station and one can find good restaurants and combinies. There are shampoo, conditioner, hairdryer and straightener and even a massage chair free to use. The best capsule hotel I had so far.

spa only in the daytime from 12-6 pm. Not the best noise isolation.

The capsule was very comfy and luxurious and felt clean.The staff was very accommodating and very friendly.

The bathouse felt grimy, especially inside the hot and cold pools. Definitely needs a pressure wash. Also, it didnt apply to me as a man, but i realized that the bath and sauna was only accessible to men which isn’t fair to the ladies.

The bath was god tier, the staff were poggers. The bottom floor is a little cramped but pretty good value and an awesome atmosphere. Made me feel like a real world traveler.

I didn't really know what the breakfast options were or how to serve myself dashi lol - so I just ate curry every day - that's really nothing to complain about though

The amenities was classy, complete and hygene. We could get hot & cold drinking water anytime, and also we could use some home appliances such as washing machine, microwave, and drying machine

The locker room was small, unable to accommodate big luggage when unpacking the luggage and relocate to the locker cabinet. There's no spa room available for women, we're very disappointed because it's unwritten on the apps information. The curtain at one of our capsule room was hooked hardly because there's a little damage on it

Very clean and great size

Sorry to say as a non smoker it was a bit hard to sit on the only floor to be able to eat and drink with a smoking room in the same area and all the furniture smells of smoke 🫣🫣

it has been a pleasurable stay for one night. The people at the reception were super kind even if my Japanese wasn’t really fluent and nether good, they tried their best to help us for anything! The neighbour is really cool and so Japanese style, I loved every corner and it’s a quiet area. There is also a FamilyMarket near by the capsule hotel where you can take away food and hit it up and eat on the second floor of the hotel 👌🏼 really lovely

The capsule were really hot inside unfortunately 🥲

Staff was very friendly. The location is very close to a big station. It was nice to have the opportunity to use sauna, hot tub, and hot rock bed whenever I wanted.

The tubs are stained from the water.

Staff was very kind and helpful, and the spa was a very nice touch to finish off a long and busy day. Friendly and accommodating staff, and for a price that can't be beat.

Women's spa bathing times were a little inconvenient, as they were only in the middle of the day when one would most likely be busy. Also slightly far from the center of town, but local train station close by as to not be too much of a problem.