Amazing view, close proximity to the beach. Abundance of restaurants and entertainment. The swimming pools are stunning. Especially we'd like to note how remarkable Ficus bar was - awesome drinks, amazing crew, fabulous location.

The customer service is unacceptable. Our room cleaning was missed a couple times and we had to escalate that to receptionists, with little success though. Some waiters wouldn't serve us well at the dinners, cherry picking customers who would tip them, in particular, Germans. Cocktails were in general pretty cheap and low quality, topped with artificial syrups, which I consider inappropriate for the price we'd paid for our stay. On our last day we wanted to extend our stay at the room, having asked that beforehand the day before, but we were refused with a vague reason that all rooms were busy which couldn't be true since the hotel was barely half packed.

We had a great time at the hotel. We were extremely impressed with the snack bar being opened all night as most hotels close by 10/11pm. This helped us as we didn’t need to go out late at night trying ti find a restaurant to feed my child who has ARFID as the chef cooked his dinner for him. The beach and pools were great and clean. The food was also great. The games centre was also good for the children.

We had to wait for the lifts for a while, although they are fast when you get in them, they took a long time to come at times due to everyone needing to use them. Also it would be good to have AC around the corridors and lifts as it was really hot.

Good quality and diverse food, spacious room, nice views. Plenty of space around the pools and at the beach. Multiple bars around the place, so you're never further than a minute away from refreshments during the day. The slides are a nice touch.

The lunch time was quite short - absolutely enough to have a meal, but you'll have to plan around getting to the restaurant on time. The hotel is situated on a hillside, so all the facilities are spread across multiple floors. This is fine in its own, but I felt like there were not enough elevators. I'm fine walking down the stairs, but I imagine it can get difficult for someone with health complications. Drinking water is surprisingly difficult to get in the evening if you're not in one of the bars. There are a few fridges around the main pool and close to the beach - but they get locked at 6pm. That is, of course, past the time when lifeguards leave their posts and technically you're not supposed to go to the sea anymore, but we all know that you will :)

Here perfect restaurant, exceptional tasty food! Good stuff, but waiters were never coming to out table. I always had to come to them and ask for tea spoon because where are no tea spoons for coffee AT ALL! Room at first day gave to us at 1 floor but we asked to change and next day got better - at 5th floor.

This hotel doesnt have taxi transfer! Written have, but nobody coming for u to pick up from aeroport!! We had to call to hotel , spend money for roaming charges and had to order taxi for 80 euro. To go back taxi ordered from booking site, was cost like 42 euro from hotel to aeroport. Water at pools was not warm, cold. Music at main pool not all time

Location and the all inclusive facilities were really good with a wide range of activities.

We were supposed to check in at 2 pm, which is the check-in time,however,we got our room an hour later.When we did enter it,the cleaning crew was still in it.Also,the rooms also feel a little dated. Also, the taxi we pre- booked to go to the airport from a different taxi company didn't turn up. The hotel reception staff was kind to arrange another taxi for us. We paid the taxi fare at the hotel reception. However , on messaging the hotel ( online) to get a receipt for the taxi ( as requested by the booking company for the taxi fare refund), there was no response at all. Due to that, we never got a refund from the taxi bookings company.

The staff were all very polite, pleasant, and helpful. I liked the hotel facilities which were cartered really well for both kids and adults. The food options were great and with a good selection of drinks.

I had my family staying in another local hotel, and we were not allowed guests despite them having their bracelets for their hotel. We ended up meeting outside more and ate out more and therefore didn't benefit the hotel all-inclusive deal fully. Otherwise the service was excellent

Nice food choice, clean rooms, good entertainment for children

Shower didn't have a door, so the water was often all over the bathroom floor. The hotel is on the hill, so there are elevators that go to -4 floor. These elevators are often busy, so you have to wait. Unfortunately -4 floor is not the sea yet, you have to go down almost 2 floors more to get to the sea. We lived on the floor 2, so we had to go 6 floors by elevator and 2 more floors by stairs every time we went to the sea, that's too much

The hotel has everything you would wish for!! They catered for all and had lots of entertainment if you wished to be part of it.

A little on the large side, meaning sometimes you felt overwhelmed by the crowds in the hotel. Was not able to get booked into any of the speciality restaurants. Must book this before arrival to guarantee spaces

This hotel is close to the side antique. Around there’s a lot of bars, restaurants. Hotel is clean have a big territory. Food and drinks was quite ok. We liked a lot the small Italian restaurant. Working people are mega friendly 👍☺️ Thd beach is clean.

We don’t like only the animation. It’s really poor. You have to change it a little.

From the moment we arrived, the staff were incredibly welcoming and helpful. Our room was spacious, clean, comfortable, had a great view. The hotel itself was beautifully maintained and offered , a delicious buffet, Highly recommended

We went in the winter season so some of the outdoor food facilities were closed.