Swissotel Uludag Bursa is a brand-new hotel complex nestled in the heart of Uludag National Park, surrounded by centuries-old pine forests. It was a lovely retreat from busy city life, offering a chance to connect with nature and enjoy fresh mountain air. The room was very comfortable, as expected from the Swissotel chain, and the amenities were excellent. The staff were helpful and kind, adding to the experience.

Breakfasts were good, though the selection could have been broader. As the hotel is new and it's territory is still developing, I guess some more outdoor activities will be coming soon. I wish some of the staff could speak better English, but it was not a problem to communicate. I would also suggest to the reception during check-in to explain about hotel amenities in detail, location of restaurants and breakfast timing, how to connect to Wi-Fi, etc. It would make the initial navigation much easier and experience even better.

We loved everything about the hotel! It was about a one hour trip from Mudanya ferry station to the hotel via taxi. Had no issues to get to the hotel. Immediately upon arrival we noticed how friendly and accommodating staff are. We also got a free upgrade to a room with a balcony. The hotel room itself was so clean and comfortable in a stunning and peaceful location. Careful thought was given to the design keeping in mind sustainability. We had the choice to choose our own type of pillow as well! There is only one restaurant nearby so it is more convenient to dine in. The restaurant was a little pricy but most food was local produce and it was well cooked. We found it was cheaper to order in room service. Minibar was free! We had a tour of the spa facilities which looked clean. Big shout out to Gorken who helped us arrange all transportation around Uludag and to Bursa. The hotel have partnership with the taxis so a charge of 900 liras to and from Bursa we found was reasonable. Overall a great stay and would definitely book again!

Beautiful lobby. Cozy rooms. Nice forest to explore around the hotel. Very friendly staff. Specially at check-in. Location is 12mins away from the ski area... But this is what we needed. They provide to and fro shuttle everyday.

Limited variety in breakfast and dinner; But it was good quality. They need to clean the rooms more properly. Like changing the sheets and pillow covers regularly. You can get 50% cheaper ski equipment at uludag milli park if you go directly and not through the hotel concierge. We tried the other day ourselves and got better quality and half the prices.

Clean, spacious, comfortable bed, good shower, pleasant view, great breakfast, mostly polite and helpful staff.

We had a difficulty finding the reception entrance, perhaps because it was dark and the signs were hard to read as we arrived late. After the check-in, concierge followed us up to the elevator, did not offer help with luggage, and then explained briefly how to get to our room - finding room was challenging especially as we were rather tired at such a late hour. After finding the room, we had to contact reception to confirm room-related nuances that should’ve been explained by the concierge. The rest was good.

Luxurious and cozy

too expensive provided pretty much no facilities

Starting from the moment we entered the hotel, until the moment we left! Everything was magical and great! The hospitality of the team the kindness of the facilities, the food, and the team ( item, Gorkem, Yusuf, Kaan, Elifsu, and of course the hotel Manager Mhmet) you guys made our stay memorable 🤍 the room was spacious, breakfast has a variety of options from Turkish cuisine to other international cuisines, Spa with the heated outdoor pool is such a therapy. The hotel interior feels like you are in a different world. You guys are the best hotel I have visited in Turkey indeed. Aww last thing on the right is a beautiful welcome message when I arrived I left my heart in Swissotel Uludag and we definitely will do it again, thank you so much 🤍

Nothing!

Location

Room given to us was not with a good view, where as same floor other rooms were available which had better view But I assume since I booked the hotel from Booking.com they chose to not give me a good room (this I have noticed very often whenever I book from booking.com rooms allocated are not the best ones)

This hotel was amazing, it had some of the best spa facilities I have seen. The staff were very attentive and the hotel room was great. The hotel had good options for parking as well as a great campus to walk around at night.

The food options for vegan/vegetarians were limited, although the hotel did try their level best to try and accommodate for our requirements.

Excellent, professional and helpful staff at the reception and at the spa. Beautiful drive through the forest to reach the hotel. Property isolated from traffic and road noise.

Before the start of my stay, the reservation and guest relations were slow to reply to small queries for information or did not bother replying.

The design of the room is beautiful and modern.

The view of the room is not as described, so the price must be reconsidered. The pillows are not comfortable for sleeping