Great location, convenience to shopping malls and public transportation spots, easy access from the airport and Kumamoto Station for day trip meet. Friendly staff are always there and quickly to response and support all of your needs. Also, a very nice breakfast choices for travelers to sample different style of breakfasts from Kumamoto. You don't need to have the same breakfast everyday, it's an exciting breakfast experience daily, just wish I can stay for more days and sample them all.

Very convenitent location which is in the heart centre of Kumamoto walking street, lots of shopping malls and restaurant downstairs, Coffee machine is provided in the lobby Microwaves are available on 4/F and 9/F Supply of face mask sheet, cleansing cream and lotion Effective for self check-in and check-out Comfortable and tidy Room

It woud be great if the room size can be larger

I really like the room, and amenities from the hotel. They even provided the bath cleaner and the bath salt for you. It's small things that make a difference. The room is very clean and comfortable. I also love the location of the hotel, as it's very central and quite easy to go anywhere, find foods, and shopping. Love it!

The room a bit too small, as usual in Japanese hotel. But I am okay and still like this place. <3

great and fast service, breakfast was ok but not to typical American standards, not very filling

portions small

Hotel room is quite spacious and we got 2 rooms next to each other near the elevator. The best thing is the location though, inside an Arcade. They also give free facemask and there is coffee machine at the lobby

The view wasn't so good, some old building roofs

Excellent location. Near to shopping mall, food, Kumamoto Castle. The staffs are very helpful. Highly recommended

No parking. They do have affiliated parking facilities but you will have drag the luggage for 5 to 10 minutes. Highly recommended hotel nevertheless.

We only had a short stay. Parking is organised via a nearby parking lot (at a discounted rate). The hotel was very clean and comfortable to stay in and is right on a market shopping street. Staff were fantastic and very helpful.

Very convenient! Shopping and food were a doorstep away.

Hotel room was a little small.

The location was good as it was near the shopping street and also near the bus terminal. The hotel also provided free amenities including facial masks for guests to use.

I love this place. Great location, great room, great staff and it's in the heart of Kumamoto. I love Kumamoto

Nothing, it was everything I wanted