1) Better than average gym 2) TV setup for streaming 3) spacious room 4) comfortable bed 5) friendly staff

1) Location was grim (right off highway, industrial feel) 2) OK this will seem super entitled but here me out: when I checked in I was told we'd been upgraded. Great! I've never had that happen before, how nice. The room they put us in was huge (kitchenette, separate TV/couch/desk area from bedroom, giant bathroom), very nice. Thing is, we were just staying one night and it was already past dinner so all that stuff was mostly useless for us and the room was designed for people needing physical assistance, which means first floor near the exit (very noisy) and a huge shower with very low water pressure. Honestly would have been much better off in a normal room.

Breakfast was great. I loved that there was a bathtub to relax in (it was small but doable). It's a home away from home. The staff is always friendly and helpful.

The light fixture over the table was very dim and I asked to have it replaced but nobody came. The parking spaces are very small and you can't open your car door all the way (this is a problem all over Rapid City except for Sam's Club).

This suite was designed well! It was exceptionally clean and comfortable. I also liked that the kitchen was ready to cook and eat in, well stocked with dishes, silverware and appliances.

The only thing I could complain about would be more lighting in bathroom and kitchen. Other than that I think it’s awesome.

It’s a little home away from home. Breakfast is awesome. The staff are super friendly. The beds are comfortable. Love the little kitchen.

The parking spaces are small and should be wider. Sometimes there aren’t enough parking spaces. The value of the rooms is sometimes outrageous. The shower needs a door so the bathroom floor doesn’t get wet.

Large, pet-friendly hotel with great staff. Because we were only staying one night, the front desk staff reduced our pet fee in half which was very kind and reflects well on hotel management. We didn't use it but there is evidently a waterpark in the same complex so this would be a great place for families.

There are a lot of hotels clustered together so there is a decent amount of hustle and bustle around the property. There's not much to do right near the hotel and you have to travel a bit to get more to the heart of the city.

the rooms were spacious and comfortable. was able to cook with all the dishes and pots and pans

the package for new year's I wasn't told at the front desk about the package, so my kids couldn't swim so they missed out on swimming you have to purchase the package to swim which is dumb.

The location and the room was great

The fact that dogs were allowed to walk around the breakfast room and one actually jumped up on the coffee counter. That’s disgusting. We are a dog owner/ lover but dogs should not be allowed in a food/eating area. No staff member asked the dog to be removed. Plug in bathroom didn’t drain properly Self sticking Soap dispenser kept falling off the wall.

Nice room with lots of kitchen space and supplies Quite despite all the families

The breakfast was very lacking. Same thing every day. Plenty of room in serving area to add waffle maker, muffins, bagels and many other things to add variety for those staying multiple days or just one Day. Rate it a 1 out of 10

The breakfast was perfect, not fancy but enough sustenance to fuel up. The staff was very friendly and worked hard keeping food refreshed and stocked.

Well kept lovely hotel.

Nothing