We will rest at Paloma Finesse for the seventh time. I really like the aesthetics of the hotel buildings, rooms and landscaping. Pleasant reception staff, room cleaners. I like the food, the culture of its presentation. A real peaceful vacation.

Only one unpleasant thing: the service staff on the beach. Every morning I swim in the sea early - around seven in the morning. And I see how the service staff takes up the beds - really towels. During the day, those beds are offered for a fee of 2-1 eur. Unpleasant and unacceptable for a hotel of this level

Great facilities, design and atmosphere. A bit of everything for everyone. The Waterpark is a great bonus. Swim up studio is totally worth it, especially with kids.

Some areas require maintenance, like the kit in the bathrooms (both in the rooms and public bathrooms), and some areas require deep cleaning e.g. for mold. Some attention to details... The food in general was ok, but it's not as enjoyable as we expected from the great Turkish cuisine, especially the meat. It seems there is emphasis on the quantity rather than quality and that's a bit unfortunate.

The facilities, quality of food and professionalism of the staff

The quality of coffee was really poor regardless of where you ordered this. Given the quality of food and drinks it seems a shame that the same attention is not made with the coffee menu.

i have never stayed an at all inclusive hotel before. the food was fabulous and one could go to smaller restaurants and not the huge cafeteria room with a zillion stations. the room was very spacious. great gym. huge huge pool. lovely beach. we left hotel once to see the town, which was lovely.

staff was always apologizing and not doing. they use a translator. neither english nor german are understood but spoken. big difference between understanding and speaking. i had a ton of ants swarming in the bathroom the first night. guest services did deal with the issue. there was lots of back and forthing but the bugs did stay gone. i would ask for various things for mini bar and they would not arrive.

The property was a very tropical feel. It catered to all family sizes and has a complex layout rather than a typical hotel. You are taken to your room with buggies and the handling of the staff at the door was lovely. The resort was a new and modern build, and was synched to tech. You could reserve pool tables and restaurants via their app, which was convenient. The resort is very versatile for couples and for families.

The restaurant booking system was cumbersome to say the least. You must reserve a table a few days before you arrive because the restaurants were totally worth it. While the system says that the restaurant is booked out, when we got there, the restaurant was totally empty throughout dinner service or it was nowhere near full. The beach is rocky, but clean and nice. There are also water sports like parasailing etc.

Luxurious hotel, nice beach, comfy rooms, nice musical entertainment , nice aquapark, very quiet location and rooms well soundpr

We were group of 6 and five of us had upset stomaches or diarrhea at some point...

This hotel, where we have stayed for the third time, leaves the impression of an impeccable holiday. A huge, beautiful and well-groomed area, which not every hotel in Turkey can boast of. Delicious and varied food in restaurants, including for allergy sufferers, excellent cocktails in bars that can be prepared according to your wishes. But what makes this hotel truly special is the attention to guests. We would like to express our special gratitude to Victoria for her care and professionalism. Her attention to detail and commitment to making our stay as comfortable as possible deserves a special mention. Thanks to such employees, the hotel becomes not just a place to relax, but a home where you are greeted with joy and care. In general, each of our visits to this hotel leaves only the warmest memories. We are already looking forward to the next time when we can once again immerse ourselves in the atmosphere of comfort, beauty and hospitality of this wonderful place.

Our 2nd visit to Paloma Finesse and we also stayed in Paloma Orenda in 2022. The hotel is perfect for a family with children: decent aquapark, territory and kids club. The staff is always friendly. No issues with sunbeds and umbrellas. You can find available even on the first line new the sea or pool.

I would increase number of reservations per week in restaurants (Med, Beach club). Sometimes, the cleaning service wasnt good enough - dirty floor, havent added tea bags/ coffee, toiletries, towels. Breakfast porridge was overcooked

The whole structure is very well maintained. The gardens are beautiful and well taken care of. The aircon is very silent. Once inside the room, no noise can be heard from outside nor neighbors so rooms are very silent & peaceful. The buffet restaurant exceeded all expectations; made on spot food, tasty, enormous variation of food for ALL TASTES. Fresh salad buffet with lots of choice. Baby food & Infant Milk (Aptamil) available for guests with baby. Without hesitation the best food I have ever had in a hotel.

Bathroom is very small. The food at the MED kitchen could be improved (except the ceviche), the food at the MED doesn't match the hotel standard. I sent 3 emails to request a baby cot in the room but never got an answer, I assumed there wasn't any...but I asked it for the 2nd night and they brought it right away. I think when there's an infant in the reservation they should automatically add one or ask the guest prior arrival or even at the check in. We were asked for tips by the concierge who showed us the room at arrival which is a bit annoying when you've travelled the whole day and he didn't do much to deserve it honestly.

Beach, sea, aqua park, evening performance and aqua park is amazing.

Food variety is very poor. It's not bad, it's still mostly good food, but I've been to this hotel 3 times, and I see how it's degrading over time. Also numbers are getting older and older and renovation is very much needed