Staff were helpful and very chatty. The hotel was lovely inside. The bar in the middle , a lounge section and then dining. The room was a decent size and the shower eqs amazing! Was there for 2 nights and had a lovely stay. Tje location was fine for us as we had the car however as its not close by to shops etc this may be an issue for some people. The breakfast had a great choice from cooked food, cereal, breads, meat etc

The only thing that let us down was the tv. All tv's were capped at volume 18 and wouldnt go higher to avoid disturbing other guests.

The hotel has been taken over and is being renovated. I was put in one of the renovated rooms which was exceptional. Lovely rain shower. A very comfortable bed and the digital A/C system gave a perfect temperature. The buffet breakfast was great value and high quality . The evening meal I had was also perfect for my needs. I love the location as it is away from main roads and has a nice walk through a quiet business park with a lake and woods. A nice touch is having a free pool table and comfy leather sofas in the lounge area with Sky TV .

No negatives.

A modern, easy to get to set up with parking just outside. Staff extremely helpful and the breakfast was superb! All you can eat mix of hot and cold options, stuff for everyone even with alternative milks (I didn't check GF options but as a veggie I was well catered for!). Room was spacious and modern and I had a wonderful nights sleep.

It was annoying that the parking was not included in the stay, it is £6 per night for hotel guests (even though the parking eye signage says £5 for guests). If I was staying any more than one night I would have been loathed to spend £10+ on parking alone. I know this isn't directly the fault of the hotel provider but when staying for business and trying to stay economically this charge could be a decision marker for many (I could have stayed elsewhere with free parking + breakfast had I known).

My partner had to do a course at Simian Skills , which is 10 mins walk away, It’s close to supermarkets , Warrington centre and other amenities I love the decor in the main entrance, it’s quirky, and different You enter and it’s like a bar area and that is where you check in We were greeted by a woman on the bar / reception area! I let her know we required late check out and she told me I couldn’t have it due to the hotel been full the day after , this was frustrating as we had spoken to someone on the phone and I had email evidence that it was agreed before our stay , the woman then allowed it until 2pm which was good. The doors to enter are very slow opening but it was a lovely place.

A little dull in the corridors, no fridge in the room and the rooms are a little dated. The carpets in the corridors looked old and shabby. We also had a broken toilet button which caused the water to leak throughout the night but my partner sorted it out But for the price we paid you cannot grumble

Staff were nothing but helpful, polite and kind. Breakfast is decent, facilities are good, rooms are clean and tidy. Nothing really to complain about however, the heating was broken in our room it was stuck on 27 degrees and the air con wasn’t working, 11oclock at night we couldn’t cope with the heat anymore they kindly gave us another room 3 doors down, and let us keep our things in our original room so was a very easy exchange. Was of course free but they made the issue not be a big one, they were really helpful and considerate. Don’t have a bad thing to say about this place.

The staff were brilliant as when I checked in the telly wasn't working properly which they came & had a look at then moved us to a new room straight away. The staff are always friendly & nothing is too much trouble to help with.

The prices of the meals in the bar at night are still on the expensive side but the food itself is lovely. As B&B Hotels have decided to change the breakfast menu to cut down on costs it was a little disappointing that certain options we have previously had when stopping there are no longer on the menu anymore in the morning.

Parking, staff, comfortable room, breakfast. Reasonable access from M6 motorway, approx halfway from Newhaven to Glasgow.

Only let down by a faulty toilet whose flush mechanism had ceased to function, probably due to age, wear and tear on the plunger. Reported to staff immediately, approx 10.15 pm. Resorted to flushing using plastic bin bucket as no maintenance staff nor duty manager that evening. Next day, we discussed it with duty manager Vicky. She said she’d try to arrange a free dinner and breakfast for our next stay (in any B&B Hotel if possible, please.) Although the broken flushing system was unfortunate and inconvenient, our overall experience, especially with staff members Vicky and India, was very positive. We look forward to receiving and using our voucher, and becoming frequent clients on our travels around Germany and France, where we have seen your hotels.

The room is very good, (I just thought that the bathroom sink tap was too far away, and uncomfortable, because it wets the sink counter a lot). The staff are excellent, I didn't use the breakfast because I had an appointment, and the place I went to already had breakfast. I congratulate the administration and all the hotel's employees, my evaluation is 100%.

The room is very good, (I just thought that the bathroom sink tap was too far away, and uncomfortable, because it wets the sink counter a lot). The staff are excellent, I didn't use the breakfast because I had an appointment, and the place I went to already had breakfast. I congratulate the administration and all the hotel's employees, my evaluation is 100%.

Newly refurbished room with lively facilities. Good sized rooms with walk-in showers and all the little conveniences. The hotel is situated in a commercial estate, so there was very little noise from public and three roads. There was a pool table downstairs and a 24 bar. The staff were very friendly and knowledgeable.

If I had to be really picky, I would say a spare pillow in the room would have been nice but beyond that it was great.

I think the breakfast as per other hotels will never meet my requirements. It seems every hotel only offer pork products which unfortunately I do not eat due to my religious beliefs. The staff were all wonderful and accommodative

The staff were marvellous. From the arrival to my departure I have nothing for praise. I had to change the room on arrival as I had actually made a mistake by booking one bed instead of two but I was immediately offered another room