We arrived during atrocious wet windy weather but Reception has covered parking and we were able to reverse up to our unit entry door which meant that we were able to unload our suitcases and check in completely in the dry. That was a huge plus in that weather. Room was spacious clean and comfortable.

TVs are so complicated these days we had to ask a young lady at reception to change ours to TV1 which she did very quickly.Perhaps reception could ask oldies like us if help is needed with the TV at check in.

Restaurant on site did REALLY nice meals, plenty of food, good selection, good price and so easy being right there too. Comfortable rooms, VERY CLEAN, great staff, nothing too much of a problem. Very highly recommended.

Lack of initial hot water sometimes needs bringing to their attention. This second stay was a little better but still not quite hot enough until staff sorted it (different room this time) Noisy group of younger men (? sports team or similar) waking me two mornings, walking past talking loudly, having fun and laughing - but very minor "problem"

The location, centrality and ease of access

After our first night I asked for housekeeping nit to make up our room. This was agreed to by the housekeeper. We had made the beds, done the dishes and exchanged used towels for clean ones and got a few extra hot chocolates. Unfortunately when we got back from our days outings the room had been made over, personal items had been moved and the extra hot chocolates had been removed. My mother only drinks hot chocolate so that was extremely disappointing.

Have always booked at Captain Cook out of any motor lodge in Gisborne this place has been the go to for me and all my family that I have brought along on my journey to Gisborne and by far is the best place to stay the staff are so lovely here 💛💚💛 and is close to town and the beach ⛱️

Over the pass 5 in a half years I have always chosen Captain Cook to come and stay just a lovely atmosphere thank you Captain Cook motor lodge for having me and my mokos and family yous always make us feel welcome everytime so again thank you and see yous again soon 💛💜💛

THE WHOLE WEEKEND AT CAPTAIN COOKS MOTOR LODGE WAS AWESOME BUYING A MEAL AT CAPTAIN COOKS WAS NICE I COULDN'T FINISHED IT FIRST TIME IN 12MONTHS FOR ME WAS WATCHING TV WHEN YOUR WORKING 12HOUR SHIFTS YOU HAVEN'T GOT TIME FOR TV I'M DIFFERENTLY COMING BACK MUCH LOVE .

THE ONLY THING THAT WAS MISSING I THORT FOR ME WAS A KITCHEN FOR COOKING FOR AFTER HOURS INSTEAD OF BUYING OUT

I liked how clean and open our rooms were, and how accessible it was to the beach and town. Having the train track right behind us was was also a great treat for my son. was great. the bathroom was roomy and the water temp and pressure were just right

the one thing i didn't like was having to fill the jug from bathroom sink, people not parking thinking about others and just randomly parking. would have been nice to have the on site restaurant open,

Bed was comfy and ensuite bathroom was great and mobility friendly (no step up into the shower). Excellent water pressure in the shower. Loads of available parking. Location just a block from the beach and close to town.

Lack of places to put bags so they had to stay on the floor - no real bench to put things on. No real kitchenette. Extreme road noise - must be on the main route to the port for trucks, which seemed to run most of the night.

Location was reasonably close to the city. Room was clean and bed comfy. Good bathroom. Staff great.

Fridge was faulty. Froze everything that you put in there. The control on the fridge was faulty. Could not be controlled. Basically where all the trucks drivers stay Over night which is fine. Surprisingly there was very little noise in the early morning but still the odd truck that woke us up very early.

Everything was clean and tidy

The queen bed was rock hard, so I slept in the single bed, which is fine. No milk in the fridge when I arrived had to go out and buy milk so I could have a hot drink and sit down and relax after my long drive. I figured the lodge mustn't supply milk. Tuesday there was milk in the fridge. Would be great service in future to arrive.

Nice clean room with parking right outside the door. There is an onsite restaurant that serves simple well priced food. The TV in the room was great and we ended the day enjoying a move from the free SKY TV in bed.

The property has security lighting around the rooms walkways which is in all night, this floods the room with light which is not ideal. I suggest ether better curtains to black out the light or turn the lights off at 10:00 pm.