The McCloud Hotel is a 10/10 in my book. The front desk reception has a number you can text with any questions. Even before our trip, I had my questions answered about road conditions and whether we’d be able to reschedule if my sick dog couldn’t be boarded. All the answers came quickly and graciously. The hotel itself is gorgeous, historic and is full of charm. I particularly love the antique, but comfortable furniture that makes sitting with a good book and a cup of tea the perfect afternoon. We stayed in room 228, which has a king-sized bed and a daybed with pull-out trundle. We chose it because it has a nice table for two, where we got to enjoy some reading time. Bonus points for the shower: the water temperature gets nicely hot and the water pressure is pleasantly strong. Sage, the onsite restaurant, is a must-try. The food is delicious, comes in good portions and is very fairly priced. I particularly loved the mushroom polenta. I highly recommend making your dinner reservations as soon as you book your stay here. It’s a very popular restaurant. We were fortunate enough to stay here when they offered a special afternoon tea. Sandwiches, scones and pastries. Yum!

Nothing

I love that the hotel was so quaint and historic. The breakfast was amazing and they did not mind substituting the meats with other proteins - delicious!

had to carry a big suitcase up the stairs since there are no elevators. some days do not serve dinner so we thankfully ate leftovers from that day from our restaurant since we did not want to go back out and there was not much open in the little town.

The breakfast was really nice. They go above and beyond to put out a nice spread. Way better than what a Best Western would offer.

The bed was a little uncomfortable. A little too soft for us and I would have preferred little carpets on each side of the bed.

Bed was comfortable, good location not far from down town Mount Shasta and Interstate 5.

The place needs some TLC outside and inside. It served the purpose while we were there but not sure if I would rebook in the future.

Excellent food and Chef. The outside seating areas are beautiful,

Some of the wait staff and bartenders are not the nicest. They scowl and act like questions are an imposition. It really detracts from the beautiful environment you have created, Mabe they need a customer service fresh up.

The breakfast was fantastic. Lots to choose from. all delicious. Great location in the lobby.

We have stayed there on numerous occasions and every time it has been great.

This was such a peaceful and beautiful hotel! The staff was amazing! The breakfast was absolutely perfect!

Could use some AC.

The food was very good

The room was completely different from all others we saw and although the largest and most costly- it was extremely dated and had clean but stained and damaged materials.

clean, quiet, safe, great breakfast

nothing.

The breakfast at the McCloud Hotel was superb! A delicious array of choices greeted us in the morning.

We can't think of anything that needed improvement.