The rooms were well equipped and clean. Everything was brand new. The location is also quiet and very comfortable. only 20 min from the south airport and the most beautiful beaches. We were looking forward to the mini club and evening entertainment for our son but unfortunately those were closed due to refurbishment. The pool has sea water and is very cold but it is huge and amazing to swim and spend time in. The beach is tiny next door with no direct access and it is a bit rocky, not best for kids. around the area is OK, it is not as lively as Las Americos area but the harbour side is nice with a couple of very good restaurants. Staff were very friendly and helpful. we wanted to check out late and with a little extra payment they let us do that, which was helpful. overall very good stay. Thank you!

Sadly most facilities and entertainment was closed except the pool.

- rooms/aptmns are renovated and are clean, spacious and quiet - pool is huge and seafront - lots of facilities walking distance (markets, restaurants, bars) and parking is Ok

- the exterior of the property and overall the surrounding are quite depressing. Not a big deal if you have a car and if you’re looking for a quite place, but let’s say Las Galletas is not the fanciest town in Tenerife - the pool has seawater which is cool, but the first day we got there it was filled with seaweeds. Got cleaned the day after and then it was much better, but it had to stay closed a whole afternoon for cleaning. Not sure how often this happens. - the area in front to the pool is being renovated

Amazing pool, amazing staff,very helpful. Overall a nice and pleasant experience!

The room was amazing, had everything you need on a self catering holiday very comfortable,the pool was the best part of the property, so much space wasn’t crowded at all. Also the two ladies at the snack bar were absolutely lovely and very friendly.

Although I knew the property was under renovation, and the parts that have been done up are lovely it still has a long way to go it still felt very run down.

We love everything :) Wery comfortable hotel with enough privacy, rooms nice & modern, bathroom very good shower, good beds, lovely view from balcony on the pool, we also love the swimming pool with amazing views, very spacious, fantastic chillout, and very friendly & helpful staff. We got there everything we need. Also pool have nice bar with very good & cold drinks 😇 Hotel is located in nice relaxing area, with walking distance to some epic places, good transport to near busy places like Christianos ( by bus on front of the hotel), and a loot of local restaurants with super tasty food. So as you see from my review, we love it and can recommend to everyone. Thanks!

Loved the big pool..it was litterally massive. Fresh sea water and the apartment was a lovely size. 5 mins walk into a lovely little village with food etc. The staff were so lovely. Couldn't do enough for you. We had a new tv not connected to the Internet do they popped over and sorted it so we has nextflix from a bar code and straight in.

It seemed they wanted extra for most things. I was expecting to leave our luggage in a locked room, but you had lockers 2 euro each, and we had to use 2 lockers and you lost your money. If you wanted to get in your room early or check out late it was 30 euros. You had to pay for the safe plus if you needed a fan that was extra too. The room was quite warm out of season. There was a very noisy fan onnthe ceiling in pur bedroom we popped on before bed

The apartment was very functional with everything we needed with two kids. There were plenty of restaurants and coffee places around the hotel and Las Galletas seems way less touristic than other areas (we believe it’s mainly locals). The large parking in front of the hotel was also quite convenient and for free. The flat was also very clean when we arrived. Ah and the hotel kindly provided a baby bed with a firm mattress as I requested, thanks a lot!

We had lunch at the pool bar and we hated it, the hot dogs we couldn’t eat them and the pizza (according to them - homemade) was a frozen one and not tasteful at all, some effort should be done. Cleaning once in a week could also be improved, it should be at least 2 times. Also, we saw huge cockroaches (dead) in the street just in front of the reception and a small one dead inside our room.

The pool is the highlight indeed. What a view! The hotel is clean and the staff is very friendly and helpful. The location is quite, the town is lovely, authentic and well connected with direct buses to all "interesting" locations. The area has countless budget restaurants, mini markets, pharmacies.. Etc

The beaches in the surrounding are mostly rocky and without facilities.. But therefore they are not busy and have their charm. If you have a car, there are several amazing beaches in range of 15-20 minutes drive or 30-40 minutes with the bus. Variety of restaurants, activities and shopping opportunities are also in a similar distance. Neither of these is an issue... but just to set your expectations right. Would happily come here again

Amazing hotel! The cleanliness of both the rooms and the hotel grounds is maintained at a high level. The staff is friendly, especially the receptionist Carlos. The mattress and pillows are of excellent quality. It was very important that after check-out, we could stay on the hotel premises and use the facilities. While waiting for check-in at another place, I left my belongings in a locker and relaxed by the pool, where the Wi-Fi was excellent. Mattress and pillows were comfortable for a good night sleep. I would definitely recommend staying here to my friends!

I only wish I had been able to book this hotel for my entire vacation, we were booking late and were able to book the room only for a couple days of our vacation.

The room was excellent, fresh and modern. Coffee,water, body wash and shampoo was a great touch

The building and pool looked nothing like the advert on Booking.com. the place is under construction which was not stated on booking.