Excellent location, very welcoming staff. Excellent breakfast, excellent king size bed! We were surprised to discover the remains of the Roman coliseum (antique circus) within 150 m from the hotel!

Our terrace door didn’t lock.

When we arrived, we sat on the terrace to enjoy the view, which made for a warm welcome to our first time in this amazing city. Our room was on the outside of the hotel, just to the side of the entrance. I was a little bummed we weren't in the hotel but it was fine when we got there. The view of Lyon is spectacular. Don't let the hill scare you either. You can easily walk down the hill into old town, take the metro back up, and walk to the hotel about 4 minutes on flat streets. We also had dinners in this beautiful, charming neighborhood with plentiful restaurants. Just be aware, it's a more French-speaking area than English-speaking, being a more local area. The dinner we had just up the road was one of our best dinners throughout our trip, with lemon ravioli, beef, and mushrooms, which was unforgettable. Don't forget to take the metro like we did throughout the city, which makes getting around easier than by foot or taxi.

Although the breakfast was amazing, don't go unless you're very hungry. It was a smorgasbord of French delicacies, including cereals, meats peppered with herbs, fresh OJ, etc., but it was $24 Euros each. The second morning, we went to a boulangerie and had croissants and coffee on a bench overlooking the view. Also, there was an event in the main entrance that lasted until late in the night and it was very noisy. This made not being in the hotel more annoying. :(

We liked Isabelle. She knew the city, made excellent recommendations in regard to restaurants, and she showed me ancient Roman ruins which were down the street. She made reservations for us at restaurants that the locals patronized. The recommendations were the best! And...here's where Isabelle was really a star and saved us from frustration: when a railroad strike broke out after we already had tickets on SCFN, she helped us rent a car to Paris, which was our destination. She did this for several other families at the same time.

Wonderful hotel with a beautiful garden where you could sit and have a coffee or a drink. The staff were super friendly and very helpful, I couldn’t turn on the tap of the shower we rang reception and they came over straightaway to show us how. It was about 15 minute walk to the centre of the old town in about 5 minutes to the nearest tram station. Our room was large and very nice.

The only issue I found was that the shower, although it was beautiful and large, water used to run out so you need to put towels around the end so the water doesn’t go out into the room

Super attentive staff! Great cosmetic products. Wonderful water every day.

A water glass in the room. A Nespresso machine (my husband hates soluble coffee but I don’t mind ; )

The room and shower area is spacious . The location is convenient and walkable to see the sights. The neighborhood is very quiet and we felt safe walking even late at night.The staff were very friendly and helpful.The check in process was very thorough and explained veryntrol well.They even helped us bring the luggage in our room and explained how the controls in the room works.

The bed is NOT the most comfortable ... way too soft especially for someone with back issues.

Beautiful boutique hotel with wonderful staff. We stayed in the old stables, in a nice big, comfortable room. Bed was great, shower had good pressure, room was air conditioned. There are nice amenities in the immediate vacinity (e.g. boulangeries, a wonderful public park) and the tram stop is about a 3 minute walk away. Trams run frequently and are well connected. 1 or 2 stops will get you to central Bordeaux (walkable also). The hotel can arrange parking very close by on the same street in a secure underground car park. Very convenient.

The one thing I wasn’t a fan of was that in our particular room, the toilet is separate from the shower and sink.

Lovely hotel, super friendly staff, room was lovely with great bathroom and shower. This hotel is great value for money in Bordeaux, if a little bit off the beaten trap, but its only two tram stops away from the centre

Management should better inform guests of the nearest tram stop and what line to get prior to their arrival from airport, hotel was difficult to find as my connection to Google maps was down when I arrived.and no taxis were available Breakfast could be improved, hot options are poor,, a 4 star hotel should serve freshly squeezed orange juice however the coffee and fresh bread were very good

Location, Spacious Clean Rooms and helpful staff.

The breakfast was not worth the price, the scrabbled eggs were awful and cold. They didn’t even have regular bread to toast in the toaster, that was available. The only positive was good plentiful coffee and great croissants. We could not find a place to have breakfast near by, which opens early in the morning. Also, our rooms we were in were separate from the main hotel, we had a smaller elevator with only a spiral stair case. The hallway leading to our room had a must smell and carpeting throughout the room. Needs an Update!

We loved this place so much. The staff was excellent, a massive shout out to Isabella. She organized our two-day stay in 15 minutes. She helped us with food reservations, and both restaurants were splendid. We really wanted to visit the chateau but didn’t pre-book anything, and on such short notice, she sorted the reservation out. Because of her, our whole trip to Bordeaux worked out well, and we will remember it forever. The hotel was very clean and tidy. The location is amazing, a 10-minute walk to the city center. I really do not have a single complaint about the place. A massive thank you, and we will come back.

There is nothing that I didn’t like about the property.