The shower in our original twin bed room didn't work, no lever/button to switch it from bath. The staff were very good and upgraded us to a better family room. The beds were comfortable, and the room nice and big. The buffet style breakfast had a good selection

The shower wouldn't work in the twin bed room. A member of staff even tried it and couldn't find the lever. The next morning, one of the the receptionists said it does work, she went over and turned it straight on. We knew that was a lie, as we know how to work showers and that definitely had no means of being turned on. I was happy by the way we were treated until she said that.

This is our second visit to the Angel and I can't praise them enough. We spent the evening there with 30 friends. The hotel arranged a carvery for us all, which was beautifully cooked and absolutely delicious. The bar had a very good range of drinks and all the staff were very helpful and friendly. We stayed the night in a pleasant, quiet bedroom which was very clean and where we had everything that we needed. The bed was extremely comfortable, with good quality bedding. I have stayed in many hotels where I have wished that I had taken my own towels - but not here - they provided white and fluffy towels and include good sized bath sheets. I should like to thank Wendy and her team for their kindness professionalism. See you again next year.

Nothing! - it was all PERFECT

Stayed for two nights in a family room, and I was very happy with my stay. The staff in reception, bar and restaurant are a credit to this place. Friendly and approachable. The room was clean, yes a little tired but we didn’t mind. Good size with a double and single. Large bathroom, again very clean! Tea making facilities good and access to iron/ ironing board etc. We didn’t hear any noise from other residents, but our room was at the end of corridor so no one walking past. We didn’t try the breakfast so can’t comment, but we had had dinner twice, the pizza was lovely! And the steak was cooked to perfection. From our experience we would recommend.

Was a little dated and tired. Kettle could do with a de scale! Quite warm but fan was provided and used.

Clean comfortable room. Well maintained. Good bed linen and towels. Comforting bed. Tea and coffee facilities. Toiletries. Motel type hotel. Main hotel has comfortable sitting areas and bar. Restaurant serves pub food at reasonable price. Friendly staff.

Lots of Rubbish in alcove near our room let’s hotel down. Someone just needs to clean it out. Main hotel seriously understaffed on our first night. One girl doing three jobs (she was incredible) and a chef - makes owners look uncaring of staff and customers.

Everything worked in the room- hot water, radiators, sockets, TV, door locks etc. and it was clean and comfortable. I've stayed in plenty of places at this sort of price range where that's not always the case, so it's nice when all that kind of stuff is hassle free. Also, when I went down to the bar/lounge and asked if there was still food available, the kitchen had closed, but the guy behind the bar went had a word with the chef who was still around, and he sorted me out a lasagne and salad, which was very much appreciated.

Nothing comes to mind.

I arrived very late after a delay at Portsmouth, I rang to let them know, and a lady said she would wait, I arrived at 11.30pm, and the young lady called Emma could not have been nicer, she was so helpful, she locked my motorcycle in the yard out of sight, and made sure everything was OK for me,she is exceptional, but in the morning all the staff were so friendly, the breakfast was superb, and my room was spotless, and so comfortable, I would recommend this place to everyone.

The hotel room was like a little apartment with a door directly to outside with a very big bathroom rooms modern and clean all you could ask for it was there tea and coffee towels provided also dinner was very nice and staff friendly couldn’t fault it ! Would recommend and would stay again perfect for a night away or could of even stayed a week there really ! Lovely rural location also

If I had to say something our bathroom window on the other side was a under stairs bit which was full of rubbish ! And anyone could go in there just needed cleaning up or even a door putting on the area just so not just anyone could go into our window for security purposes mainly and just to make the outside look tidy just not what wanted to see on first view but apart from this everything was lovely! Hense why I wouldn’t mark them down for this issue

My husband and I will often use the angel when visiting his family. I love the location and the rooms suit is well. The price is good value and the staff and friendly and nice.

The only negative I have is the shower. I’ve never stayed in the lodge block before and the room we were in had the shower in the cove of the roof. I got my head more than once getting in and out of the shower it was very low in the new o would suck and kneel while I showered so I didn’t water everywhere or hit my head

The Angel is in the middle of beautiful Hampshire Countryside near Alton. The hotel has plenty of simple, clean rooms with very comfortable beds and everything you need for an overnight stay - including hairdryer, iron and ironing board. The staff were all really lovely and the chef fed our large group (32) with a delicious evening carvery with a fantastic choice of desserts. About half of our group stayed overnight and our chef excelled himself by spoiling us with a delicious breakfast. We will definitely be back.

I can't think of anything that would improve on our experience!

Quiet location. Staff were friendly and helpful. My room had everything I needed. Free parking right outside. Shout out to the chef who provided me with breakfast items before official opening hours!

Sadly, the WiFi wasn't working properly so was unable to get Internet access. Slightly understaffed, so reception desk and bar area often unmanned meaning I had to go searching for a member of staff.