This hotel was run like clockwork. Almost all of the staff were so friendly and couldn't do enough for you. The service in the bar and restaurant were excellent and for a hotel bar the prices were cheap. The room was comfortable and cleaned every day. The location was also excellent.

* One member of the reception team was not as "cheerful" as the others! Maybe because everyone else was so helpful & friendly, he stood out!! * Too many balls in the pool (constantly being hit/splashed didn't make it relaxing in the pool). **These are just observations not complaints - they are the only things I can think of that I didn't like!!!**

Location is perfect, the beach is near as well as all shops and restaurants. No noise from entertainers/restaurants was heard in the room. Junior Suite was very spacios, the furniture not very new, but also not worn out. Breakfast we had only one morning, the choice is very good, but we found it too expensive (I guess it costs 9.5 Eur/pp). We don't eat that much in the morning. The staff in the reception was friendly and helping. I also liked the interior of the hotel. They have interesting decorations throughout the hotel. Some may find them kitchy but for me hotel doesn't look boring and steril like others. The pool is OK. Spa and training facilities not used by us, therefore I can't rate.

It is not the hotel's problem, but every night there were guys, driving noisy motocycles or scooters back and forth on the street nearby.

Every single member of staff went over and above to make our holiday pleasurable , the were helpful and super friendly . The hotel is modern and well equipped . The location fantastic just a few minutes walk from the beach and shopping strip. Honestly would highly recommend and worth 4 stars not the 3 it has .

Nothing it was all great

The location is very convenient-- to beach, shops, restaurants... and serves lovely food & drinks onsite. We have stayed here twice, and would come again.

A quicker check-in --- both times there were delays in copying our passports and getting our rooms sorted -- when you arrive late, an extra 20 minutes at the desk is too much-- even with a glass of champagne. We just want to get settled in. We would gladly have left our passports at reception, got our keys and sorted the rest in the morning...

Breakfast was good, a little more on the continental side and less on the english. ( Bacon and sausages)

Our shower in our room (309) was really tough to pull up so had a struggle everytime

Reception and bar staff are incredibly helpful and friendly

Furniture in room tired and wardrobe door off hinges, grouting in shower awful making it look poor, cleaning staff did good job, room and bed clean and comfy

Location, Pool area, clean.

Kitchen was dated, hob didn’t work, not enough utensils. Some street noise all day, but worse in the morning. Can hear when furniture is being moved above to clean the room.

Great location. Next to shops, restaurants and bars. A 2 minute walk from a beautiful beach! The staff were friendly. It was a lovely hotel and our room was a very good size. It exceeded our expectations, considering it’s only 3*. We will return in the future.

We couldn’t get WiFi when in our room.

- great location - great view from the balcony - helpful staff, but a bit slow - room size and facilities - wifi that was actually working

- check in took forever - so many forms to bi filled in - check out took forever, only one person in reception in such a huge hotel at check out hour not a great idea - bed was comfy but everytime i moved it made laud noises - this should be looked into

clean quite and good location

pool was quite cold and the outdoor area was a small bit dirty also very thin walls