Spacious rooms. Walking distance to some of the trails. Good restaurant nearby. Quite surrounding. Lady on the phone made sure that that our requests are fulfilled and made a great effort to have vegan options at breakfast

Service issues. Always need to call (via regular phone line,no what's up) since most of the time no one at the reception. Refill at breakfast is not guaranteed and you'll get a face if u'll ask. We had to ask to have the room for 4 and not 2 as we booked and we're answered that they don't know how to open the other bed ...and then ask to clean the room\change towels..nothing was explained when we arrived (like how to open the external house door and etc). We did get everything in the end , and the lady on The phone was supper nice, but the fact that I always need to call for the most obvious stuff is disappointing.

The staff were fantastic. Very helpful .. the room was spacious bed was comfortable

Not a complaint but I think vegetarians are always forgotten about. I struggled at breakfast time. I would have been happy with a slice of toast but there wasnt any bread. The 2nd morning no fruit , yoghurts or milk for cereal so other than orange juice had nothing

This is one of the best stays we’ve had….anywhere in the world! Clean, comfortable and well serviced by staff. Delicious breakfast, very quiet location and still close to some spectacular hikes. Spa facilities are oarsome too. With 9 double rooms, this place would be perfect for corporate or private functions

it is a beautiful house timber house with not too many rooms. Breakfast was great, although there was only one staff in the mornings so she couldn't be fast enough alone. Staff were really helpful, although only the manager speaks english, who is not there all the time.

the carpark was super slippery covered with ice, although there was hardly any snow. Town centre is far on foot, so you have to drive.

A lovely place outside the rush of centre Zakopane. The room looked beautiful in pictures but it really did exceed expectations, we loved it. Breakfast was quite good with lots of options. Staff was very nice

Only thing that was sub-optimal was the wifi signal which barely reached our room

Very good location, not far away from the frequently visited parts of the city, but very peaceful and quiet neighborhood, restaurants and bus stops are only a few minutes walk, tidy and comfotable rooms. Very good breakfast.

Amazingly friendly staff. Able to request additional items for breakfast. Quiet and peaceful. Close to the Mountain trail +_restaurants nearby. Good parking.

Disappointed that the hot tub had not been fixed and was no longer in use in the sauna area.

Beautiful villa with very friendly and helpful staff especially manager of this place Ms. Teodozja Kwaśniak who maid our stay here exceptional.

Nothing

The looks of the property (inside and outside), and the polite and helpful staff

I’m not sure what the cleaner’s routine was, but the room was rather messy (garbage not thrown away, missing toilet paper etc.)

the same great hotel as and 6 years ago

it feels that owner doesn’t invest in hotel anymore, broken things, jacuzzi is broken for 5 years or so already