Organised hotel, instructions for self checkin were clear - staff are very nice and accommodating. I also requested late check out, which was approved.

Insulation - the property has a quite a big issue with las of insulation - my room was on the top floor, penthouse (room 10) and unfortunately I could hear everything and anything, including a group of people returning to the hotel at 3am. My 2 year old woke up immediately once they entered - there are 2 floors and I would have never imagined it to be an issue in a hotel however unfortunately it was. Walls - the room needs basic maintenance, plastering of certain parts and repainting - it is a small task but makes the whole difference to the property.

The cleanliness of the room, the design of the bed with the sheer and the fact that in the book provided you can find contact numbers of doctors that was something we never found anywhere.

The fact that some guests don't respect others. The room next to us from the (18th to the 19th) definitely had no respect. I do understand that children are children and they do play (i was one myself), but they started running and shouting in the corridors, even moving furniture around...this all started around 5:30am/6am.

Everything was fine except the Breakfast as detailed in the don't like section.

Our only disappointment is the Breakfast; there was very limited choice in the intercontinental part of the Breakfast (only ham, cheese, yougurt, nutella, fruit & limited cereals) and also limited choice of desserts (only croissants); being Christmas time, we were expecting some Mince Pies, Christmas Cake or log etc. On the other hand the Quality English Breakfast part was Good.

Breakfast was good, a vast option within a restaurant setting. Location was amazing, right next to the main square. The checking process was made easy with thorough instructions.

Not much to complain, I think the rooms need an update, such as a paint job and some appliances such as the mini-fridge needs replacing as it wasn't working properly but since we stayed just for 1 night, this wasn't a problem for us.

Had a small issue with the room which was solved in the best way possible. Good job for who is responsible for reservations and guest relations. Very friendly reception staff and breakfast servers. Room and hotel areas were spotless clean. Bathroom excellent. Bed very comfy.

Breakfast might need some more variety, little bits and pieces. However the setup with the open kitchen was nice and staff wrere great.

Extremely clean comfortable rooms, straightforward self check in with clear instructions. Spacious, spotless rooms and attention down to the last detail including an ironing board and an iron in the room. Very friendly reception staff. The Xewkija square as a location is both lovely and charming.

nothing

Lovely small hotel in a good location. I had a car so it helped to move about. There are a few nice restaurants around to eat and drink at. Staff were kind and friendly.

Rooms weren't particularly sound proof - could hear a lot from room next door throughout the night and early hours. Breakfast was provided at the restaurant next door - not much choice of food/drink to have (sachets of coffee) - lady working there was particularky blunt.

The location is excellent!! In the very centre of Xewkija which is busy but not excessively so. Just perfect. The receptionist on duty was very kind and of great assistance.

We were disturbed by screaming children both in the middle of the night and in the afternoon during siesta time. It's a pity that this boutique hotel accepts young children who throw tantrums which are easily heard by other visitors.

The room was big and well-furnished. The breakfast was excellent - very good taste, presentation and service. We asked for 3 extra pillows and we had them within the day. We complained once about dirty footprints in the shower and bathroom and it was rectified immediately.

The cleaning of the room - it was only washed once. One day the cleaner entered the shower cubicle with the slipper and left dirty footprints inside the shower and in the bathroom; we had to complain to be cleaned up.

Location very good with ample parking, checking in discreet fast and easy, good breakfast, spacious rooms and good amenities, very courteous Staff.

There is really, nothing I'd feel to fail as such !! I've travelled extensively and this is a good hotel.