The staff and manager at this hotel were just amazingly friendly and helpful for us. We needed help with a number of special things (like receiving a credit card, etc.) The staff really went the extra mile and were just awesome. Thank you!!!

The only thing that could have been better was that the kitchenette had virtually nothing available in terms of kitchen items like plates, glasses, silverware, etc. Given there is only a microwave, I would not anticipate pans, but the bare minimum like plates, bowls and utensils would be helpful. Also, the internet at the hotel requires repeated login with an advertizement. Surely such a hotel can offer free wifi that can be accessed instantly without advertizements or logins.

Room was decent size even when the couch was pulled out into a bed. The breakfast had a nice variety and the kids loved it. The pool was good.

When we arrived the sheets were stained and I went and notified the front staff. I was a little surprised she came back and handed me new sheets to make it. Also wall paper in hall and in our room by door was peeling. Hot tub was good the first night (stayed 4) and then wasn’t very warm. It was being fixed the last day so may have been the issue.

We started our trip to the Bighorns, Yellowstone, Tetons, Bozeman, and Devil's Tower/Black Hills here. It was a wonderful place to base upon arrival at the Rapid City Airport. The pool and hottub were great, and the suite offered plenty of room for our group of 5.

The wifi is a bit complicated and could be similar. The kitchenette in our suite was not well outfitted with plates, bowls, cups and/or utensils, though the complementary breakfast in the hotel was quite complete and good.

Quiet, not a lot of noise in hallways or through walls. Staff in Breakfast area was just great, kept pans full and responded anytime something needed to be replaced. I had the pool all to myself one morning, it was lovely and the hot tub was pleasant as well.

There were some signs of mold around the border of the bathtub, not enough to worry us and it seemed the building has had some wear and tear.

Very nice overall. The staff was nice, facility was clean, rooms were comfortable. Good breakfast buffet, Great steakhouse close by. Good location.

We picked this due to having airport transportation, however, when we arrived we were told it was discontinued, so they should probably update on website. However, Uber was easy to get. Our only other concern was the weight machine was broken in the fitness area. Otherwise, everything was nice.

Very good breakfast Nice choices of food. Kept clean by staff and the hot food was kept full. I absolutely loved the bed! I don’t think I’ve ever had a bed that soft and comfortable. I would stay again because of that

I know improvements were being made in the hotel. A ’little’ noisy. However, it didn’t start until after 0900. The small exercise room had just what I needed, however, the elliptical didn’t work. The desk staff seemed more occupied with ‘friends’. Weren’t very engaging.

Conveniently located near the interstate and other major highways with easy on-and-off access. Several restaurants nearby, mostly fast food joints that are open fairly late. Close to gas stations. Friendly, courteus front desk staff. Our room, accommodating three persons, was spacious and comfortable. The breakfast offering was sufficient, of the quality, variety, and quantity one expects in most hotels of this class nowadays.

No complaints.

The employee that took care of the breakfast area, deserves a big wage increase, not once was she staring at her phone , constantly replenishing the food items/ coffee juice, etc . When not doing she that was wiping up counters and tables. The kind of employee that many would want to have on their team. The lady cleaning rooms was kind and helpful, likewise give the gal a raise. These are the people that would encourage guests to come back.

Friendly staff, very convenient location, great breakfast and pool area. The room was nice and big for our family.

The pull-out couch bed was a little uncomfortable, our little fridge didn't have a freezer but we managed.

Location was great. You couldn’t miss the large profile on the hill/ exit. Staff was very helpful and friendly. Pool room could be a little warmer. Breakfast was very good but after 4 days the breakfast offerings never changed.

Change up the breakfast offering more often. Stronger coffee, and more tables in breakfast room