friendly and helpful staff, nothing was a problem, they were there to please and make you feel welcome. A great location and amazing staff perfect for a quick stopover on our return journey home from Spain.

Rooms and bathrooms in my opinion for a 4 * need updating and lack of space in bathroom for your own toiletries. Water bottle for fill up station wasn’t dry looked used so not sure if had been washed properly from guest before. I’m sure it was but didn’t feel comfortable using it incase it had been drunk out of, I also prefer glasses i. room not paper cups, However the staff gave me a glass no problem, other than that all was great. All staff were amazing and make this hotel very welcoming.

From the outset the greeting at reception was warm and comforting. Indeed throughout our stay all staff were very professional. The pool was much enjoyed by my wife. The bedroom was clean and very comfortable. We ate an evening meal at Boize and it was very good and well priced. Table service was excellent. Breakfast was a comprehensive buffet which set us up as travellers for the day. Thanks to all staff.

Nothing. Excellent accommodation.

Excellent breakfast, comfortable beds, nice and helpful staff, ample parking right next to the hotel and the city center within walking distance. We enjoyed a trip to the nearby - nice place - called "Green Venice". Nice place in the city center but still in a quiet environment - very nice for relaxation.

The only thing I would recommend is to use glass or durable plastic cups instead of non-ecological disposable plastic cups.

Great value stopover hotel when travelling through France. Staff were very helpful and happy to recommend restaurants. The town square with plenty of bars and restaurants is a 5 minute walk away. If you prefer to venture a little further the old town is another 10 minute walk which offers another range of shops, cafes, bars and restaurants.

Small bit important thing: the door closers on the bedroom doors are far too heavy and could pose a risk to children or more senior guests.

Friendly staff at the reception. The bed was super comfy. Nice and quiet hotel. Short walk to the city centre and restaurants. Free parking in front of the hotel.

Paper cups for hot water (but good kettle and great coffee/ tea) Breakfast price is out of proportion with the room price if you are with adults only.

My daughter and I have been driving through France and Spain for 2 weeks including camping. We are en route back to England and making our way back to the north of France and were looking for a stop off place that was convenient and comfortable and perhaps provided some luxury add ons like a pool! The Mercure in Niort was absolutely perfect for this. Big plus points are: - we’d arrived at 10pm and there is ample parking ON-SITE. In my eyes always a bonus when on a road trip driving for long hours. Last thing you want to do is be fighting for a space or shlepping bags long distances. - Check-in was until midnight so no pressure for the weary driver. The process was quick and staff speak excellent English and were very friendly. -The bar is also open until 11pm if you need a cheeky late night rosé. - A very spacious and clean room with a huge comfortable bed. Extra pillows if needed. - A power shower with lovely Nuxe hair and body wash. Just another sign of the added care and attention the hotel gives you. - The breakfast (served until 10.30am bonus when travelling with a teenager who needed a lie-in!) is out of this world. A beautifully presented buffet with cooked options like scrambled eggs, sausages, bacon and pancakes. But also delicious varieties of French bread, fruit, cheeses, charcuterie and freshly squeezed juices included blended ones. Everything was top quality and local produce with hand-written signs and lovely bottles and bowls to give you that added ‘je ne sais quoi’. Again the staff were extremely friendly. - We didn’t manage to dip in the pool as it was raining but it looked lovely with plenty of loungers. It was surrounded by lush greenery so I would imagine you feel there is plenty of privacy. - Check-out was at midday giving plenty of time to pack and prepare for another long journey ahead. Plus there are trolleys you can take from your room to the car if you have lots of luggage.

No complaints or negative points whatsoever.

The staff was extremely friendly, they were very professional, gentle and accommodating. We travelled with 2 big dogs and they went above all expectations to make our experience very enjoyable. If you are travelling with your furry friends this is one of the best hotels. The room was spacious and the bed was very comfortable. After many hour driving this was just what we needed. I would like to point out the use of French key brands/ products in the hotel facilities (locally grown food, Nuxe toiletries, etc.). We had both dinner and breakfast, tasty and fair priced meals. We welcomed in particular the fact that the hotel served local food, which allowed us to have a taste of the region in the limited time we had. Particularly welcomed the French cheese section. The hotel also had a pool and a sauna, but we were too tired to make use of it. The hotel has free secured parking and some space to walk your dogs. I highly recommend this hotel!

Nothing, everything was perfect! I just wish we had had more time to explore Niort and its surroundings, probably for our trip.

All the staff we met were very friendly and helpful. The bed was very comfortable and the room had a kettle and fridge. Good breakfast The hotel was easy to find on the edge of town, with free outside parking (underground parking available for a reasonable price) A good range of restaurants, including Moroccan, Japanese and French within 5 mins walk

The bedrooms were a little tired, towels were small and thin.Toilet was separate to the bathroom

The room was spacious with comfortable bed and good aircon. Reception, bar area and pool all also well looked after. I was unsure on the location but Niort allowed us to get the train into Paris and head over to La Rochelle in under an hour. We were pleasantly surprised as there were plenty of nice places to eat.

The helpfulness of the staff every day, and especially when we had a problem with our shower. I hadn’t requested a disabled room, and the step into the shower was too high for my husband. We were immediately offered a room with walk in shower when I said that there was a problem. Several good disabled parking spaces.

Higher rails in the shower, and a non slip mat in the shower tray.