The bed and pillows were very comfy, the view is great, you can see the hill and the horses going about it :) the location is very convenient too, just 2 min walk to the main square. Also the parking is a great plus, is just on the side to the property and it is reserved for the hotel's guests (free of charge). We were very happy about it since we came to Santillana del Mar by car. I would suggest this hotel for sure!

You can hear almost everything from the other rooms that are close to yours or from the ceiling. It was not a big issue for us, but I guess it is not convenient for someone who wants total privacy and no noises.

The view and location were insanely beautiful. The bedroom was clean, cosy and a good size. The bed was comfy and I had my best night's sleep here. I loved sitting on the balcony gazing into the hills.

My friends found a centipede in their bathroom. Unideal! They evacuated the little guy but perhaps the room could have been checked more thoroughly.

Location was great - a 2 min walk from the village on a pedestrian street. Staff were very friendly and welcoming. Good value compared to the other options that were available we we booked and free parking

Room and double bed were a little on the small side but perfectly adequate for a short stay

Nice, clean room with warm, comfy bed. Complimentary chocolates in the room, thank you, perfect for St Valentine! And a complimentary coffee when we arrived. Very attentive staff. Lovely stay, and just 3 minutes up the hill from the heart of Santillana.

The beautiful location and the building itself is very pretty. The property is a very short walk from the centre of the old town which is medieval and very much worth seeing.

Nothing!

Beautiful place and only a short walk into historic centre of Santillana. Room and bathroom clean and bright.

Room was on the small side and we did feel it was slightly overpriced, particularly as no view.

Comfortable hotel in a great location close to the historic village. Lovely room, spotlessly clean. Great breakfast. Staff were excellent. Private parking available a short walk from the hotel. Would highly recommend

Nothing

Very warm and picturesque, a quick walk to the center of town. Room was very clean and comfortable and we had a beautiful view of farmland and cows right outside our window. All staff very friendly and helpful.

Such a lovely place to stay. Good, clean, spacious room in lovely building 5 mins from centre of old town. Very helpful staff. Very convenient free car parking.

Great location when we found it

No anti slip mat or handles in bath when using the shower Soap in horrible little plastic containers Easy to get to if you have a good map and approach santilliana by the country lane from the north.