Charming hotel. Comfortable room. Good location.

There was no place to get a cup of coffee in the morning. The restaurant was serving a breakfast buffet and sent us down the road to find coffee. (Possibly because this was Sunday?)

Everything was really good, the town is beautiful, the hotel is very nice from the outside and the inside, the receptionist was friendly, the beds were great, it was quiet, dark at night, the bath was there...we loved it.

We liked everything, but I would welcome better offer for breakfast - more vegetables, more fruit, scrambled eggs etc, and the coffee from the machine was not good at all. Change the coffee, increase tourism .)

Loved the museum like vibe of the hotel. There was antique furniture and paintings all arranged throughout the common areas. The location was also perfect for exploring Santillana del Mar and the surrounding area. The staff was also very nice and helpful.

Some of the rooms are slightly older looking but everything was still very clean.

The hotel was extremely clean and tidy and the furnishings were excellent, so many lovely items to see. Our room was a good size with very nice bed linen. The bathroom was clean and fresh and the shower was a great size. The hotel was in a central location, easy to find and close to the centre.

There was no lift which wasn’t a huge concern as not many storeys but difficult for those with mobility issues. That said, the receptionist was extremely helpful and offered to take our cases upstairs for us.

We love that this beautifully appointed little hotel, perfectly situated, has remained affordable. Thank you so much for that. It's a great alternative to an albergue while on the Camino

I wish that there were breakfast options besides the full buffet for those of us who eat very light breakfasts, so don't want to spend 9e on coffee and a croissant. The buffet looked quite great, but it would go to waste on me.

Very elegant and very clean. Comfortable beds, night lamps at each bed. Short walk to all Santillana Del Mar attractions. Restaurant and cafeteria on site.

TV remote controller was missing. Cafeteria was closed in the morning despite the displayed info it serves breakfast 7-10am.

this is a really interesting hotel in a convenient location for walking the Camino del Norte.

The only issue was that our room was on the corner of a busy junction and although there isn’t a huge amount of traffic, it seemed very noisy until well into the early hours of the morning. There is double glazing but as it was warm we needed the windows open as there is no AC and it did affect our sleep.

Charming and warm, old-fashioned country hotel. The hallways and rooms were beautifully decorated. The hotel is right in the town centre, which is very convenient. The staff was very friendly and helpful and even lets me check-in two hours before official check-in time.

Perfect location right next to the pedestrian area. Public parking is available at 4 euros a day. Staff at the reception was very welcoming and our room was really spacious. Good value for money!

Our room was bright and fresh (2 windows), bed was comfortable. The deep bathtub was a treat! Our room had a second small bed in it .. lovely for additional lounging!

I would have liked breakfast to be included in the price.