The staff was friendly and helpful. The location of the hotel was great.

The room was directly under the roof. Therefore, half of the room space was useless because of the 1 meter maximum height. The bathtub was dirty on arrival.

Very professional staff, good recommendations for dinner, lunch.

When we checked out the first bill did not match the Booking.com price we were quoted. We showed our Booking.com receipt and the bill (170 Euro higher than the quote) was adjusted, without any trouble. But the hotel should have had the bill correct the first time.

Hotel was fine. Easy to find. I booked a small single but it had a desk, TV, safe and a mini bar (later in the closet). Functional place. Would have liked the little bar to be open at night but it wasn’t when I was there. Only had cappuccino one morning but breakfast looked decent from what I could see. Very nice, helpful staff.

The location is a bit of a walk uphill from the water, in an area that appeared more residential on side streets, functional shops and restaurants on the main one. Good COOP grocery nearby, as well as a couple of others, and a nice fish store with take out, but since I was in a small room, only availed myself of yogurt and juice. No coffee maker in the room, which I would have liked. Once I got the lay of the land, I enjoyed the walk to the water area, where more clothing and specialty shops were located, as well as restaurants nearer to the water and the small canal.

The room was exceptionally clean and the bed was very comfortable and quiet. The decor and furnishings were very nicely done and in keeping with the hotel theme. Breakfast was very nice with fresh fruits, coffees, juices, toasts and breads plus scrambled eggs, bacon and sausages. There was also yogurts of various types and some lovely croissants.

Because you had to remove your key each time you left the room, it took a while for the room to cool down upon our return and the lowest temp setting was 20. This didn't allow the room to get as cool as we prefer when sleeping. Also only a sheet is provided for a cover on the bed which is a little strange for us but there was a duvet insert in the closet which we utilized. Nothing major, just a sleeping preference.

We loved everything!!! We only stayed one night bc of our travel plans but I could have stayed many nights. I loved the location, I loved the breakfast, the rooms were amazing, the staff always willing to help with any question and I had many from catching the bus, to sightseeing and tours. We got in early so they held our luggage. Once we learned our way around Trieste we never wanted to leave. Hotel Victoria was icing in the cannoli!!!

Cannot think of anything we did not like about the hotel. If you want to be close to the ports, this isn't the closest hotel but we did not mind it and would stay here again.

We only had a 1 night stay but would certainly recommend longer stay. the accommodations were exactly how described and the staff were so helpful and kind. We loved it!

The hotel is well situated, in walking distance from most of the city sites I visited. The double room on the second floor was cosy and comfortable, and I loved the heated railing in the bathroom. There was a nice selection of sweet and savoury choices for breakfast. The staff were friendly and helpful. And there was a lovely reading room! All in all, a great experience.

The only downside to the hotel is that it is situated on a very busy street. As a light sleeper and with a room giving onto the street, I had to wear earplugs every night.

The most friendly staff and she has provided us with a warm hospitality after we arrived. The breakfast had a rich variety for selection. And it's very easy to walk around the majority of attractions.. The parking lots are within 10 minutes. You could unload the baggage by the hotel after the corner of the main street.

I wish I could turn the temperature of the air conditioning to above 22C. Once I switched to 21.5C then I could not turn it to higher temperature. Eventually, I had to switched off the air conditioning in the room.

The best! We always stay here, when we are in Triest

This is a beautiful hotel with amazing staff and excellent customer service.. Our room was beautiful and well furnished with the most comfortable bed. It's in a decent location with plenty of restaurants and bars close by and is a short distance from the cruise terminal. The breakfast was good with plenty of choice. I would stay here again so would recommend.

All was good, no issues at all