504 reviews
Holiday Inn - Ciudad Juarez by IHG
Holiday Inn - Ciudad Juarez by IHG
From
$84Av. Tecnologico 3620, Ciudad Juarez, 32617, CH, Mexico
504 reviews
Choose dates to view prices
1/88
Restaurant
Outdoor swimming pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Air conditioning
Holiday Inn - Ciudad Juarez by IHG is a five-star hotel in Ciudad Juárez, Mexico. Located at Av. Tecnologico 3620 in Chihuahua state, it sits about 2.9mi from the city center. Prices start from $84 per night, and the property has 504 reviews.
Amenities include a restaurant and an outdoor swimming pool (free), plus a free business center, free private parking, and free Wifi. Room service, a fitness center (free), a 24-hour front desk, air conditioning, and a tour desk add convenience, while private entrance and on-site parking (free) boost ease. Upper floors are accessible by elevator, non-smoking rooms and free toiletries are standard, and beach chairs/loungers (free) can be enjoyed poolside. Meeting/Banquet facilities are available for an extra charge, and kids' meals are free.
Located in Ciudad Juárez, the hotel resides in the Mexican state of Chihuahua, roughly 2.9mi from the city center at Av. Tecnologico 3620. The property offers on-site private parking and free wifi, with 24‑hour front desk support and elevator access for easy arrivals.
On-site dining centers the experience with Restaurante #1, a FamilyFriendly and Traditional spot serving American and Mexican classics. It’s a welcoming bite after a day of sightseeing or a cozy spot for a relaxed family meal.
A refreshing outdoor pool awaits, seasonal and adults-only, with a shallow end for easy splashes. Poolside moments come with free beach chairs and loungers to lounge the day away in the sun.
Practical touches make travel smoother: free Wifi, on-site private parking, and a free business center. A 24-hour front desk, elevator access, and a tour desk are there to assist, while meeting/banquet facilities are available for an extra charge and kids’ meals are free. Accepted payment methods include Mastercard, Visa, and American Express, with cash not accepted.
Closest airports
Abraham González International Airport
3.9miEl Paso International Airport
8.4miBiggs Army Air Field
11.2miMost popular amenities
Restaurant
Outdoor swimming pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Air conditioning
Tour desk
Private entrance
Parking On Site
24-hour front desk
Non-smoking rooms
Beach chairs/Loungers
Elevator
Kids' meals
Upper floors accessible by elevator
Free toiletries
Rooms
Show 9 photos
Standard, Accessible
1 King Size Bed
335 sqft
City view
Private Bathroom
Private entrance
Minibar
+
More details
Show 9 photos
Standard, King Size
1 King Size Bed
335 sqft
City view
Private Bathroom
Private entrance
Minibar
+
More details
Show 6 photos
Suite
1 King Size Bed
1 Sofa Bed
635 sqft
City view
Private Bathroom
Private entrance
Minibar
x3
+
More details
Show 8 photos
Standard, 2 Queen Size Beds
2 Queen Size Beds
335 sqft
City view
Private Bathroom
Private entrance
Minibar
x4
+
x3
More details
Show 4 photos
Standard, 1 Bed
335 sqft
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a mini-bar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Show 4 photos
Standard, Queen Size
1 Queen Size Bed
335 sqft
City view
Private Bathroom
Private entrance
Minibar
+
More details
Show 3 photos
Standard, Double
1 Queen Size Bed
335 sqft
City view
Private Bathroom
Private entrance
Minibar
x4
+
x3
More details
Standard, 2 Twin Beds
x4
+
x3
More details
Run of House
More details
Superior
More details
Superior, 2 Bed
+
More details
Guest reviews
9
504 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Erika
10
June 2025
Room was exceptional. It was clean and comfortable. Staff was incredibly nice and accommodating.
Pool needed a bit of maintenance, there was debris Overall it was clean and comfortable, towels were clean and available by pool side
Daniel
8.2
February 2023
I liked that it was clean.
The paint in the bathroom was peeling. The coffee maker was not working. The hair dryer was not working. The washer dryer had to be fixed. The breakfast was super salty. The water pressure was low in the shower. I had to stay another night but I didn’t get the same rate as I got with Booking. I try to reserve it through Booking and I couldn’t.
Hernandez-macias
10
July 2023
Buffet were delicious, good flavors and variety of choices, dinner from menu healthy and delicious, service attention excellent and polite, I liked the location so quiet end staff were great.
No bad comments about, thanks.
José
10
June 2023
I did stayed for 4 days and have breakfast almost every morning, it was very good food, the servers super professional, helpful, friendly, I will definitely recommend this hotel to anyone!
To have a full bar
Carlos
10
July 2022
Excellent service, Great Facilities. We stayed here because we need to go to US Consulate, and it is near by. Location is great. That you have to use your room key to use the elevator is also a very good security feature. You have supermarket across street and La Rodadora is also near by.
There is no complaint. We had a great stay, but traffic in Cd Juarez may sometimes be a burden.
Blanca
10
September 2023
It’s nice and clean staff very friendly .breakfast is ok
Water pressure ..shower water barely comes out no water pressure
Kathryn
8.2
January 2023
My room was very large. Everything was super clean. Bed was comfy.
My room was next to the hiway on a Friday night so it was loud with racing cars and police sirens! Request a room in the back it might be quieter. I had dinner in the hotel restaurant and I wouldn't recommend it.
Rafael
9.1
May 2024
Customer service from all associates.
Sigifredo
10
August 2023
The hotel was very nice and clean. The breakfast service was exceptional.
I loved everything. It was a great experience.
Anonymous
10
February 2023
Very secure! Nice and friendly staff. Across the street from gas station and shopping center with restaurants, bank, pharmacy, dollar exchange place.
breakfast buffet selection not the best and pricey
Points of Interest Around Holiday Inn - Ciudad Juarez by IHG
Airports
Abraham González International Airport
3.9miEl Paso International Airport
8.4miBiggs Army Air Field
11.2miAirports
Abraham González International Airport
3.9miEl Paso International Airport
8.4miBiggs Army Air Field
11.2miAttractions
Wet n' Wild Waterworld
22.7miRestaurants
Restaurante #1
Cuisines
- American
- Mexican
Ambiances
- Family Friendly
- Traditional
Pools
Location
- Outdoor
Features
- Shallow end
Age restrictions
- Adults only
Availability
- Seasonal
Amenities of Holiday Inn - Ciudad Juarez by IHG
Restaurant
Outdoor swimming pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Air conditioning
Tour desk
Private entrance
Parking On Site
24-hour front desk
Non-smoking rooms
Beach chairs/Loungers
Elevator
Kids' meals
Upper floors accessible by elevator
Free toiletries
Amenities of Holiday Inn - Ciudad Juarez by IHG
Accessibility
Entire unit located on ground floor
Entire unit wheelchair accessible
Upper floors accessible by elevator
Upper floors accessible by stairs only
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Walk-in closet
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Food & Drink
Fruit
Kids' meals
Minibar
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Food & drink safety
Delivered food covered securely
Front Desk Services
24-hour front desk
Baggage storage
Invoice provided
Tour desk
General
Air conditioning
Carpeted
Elevator
Facilities for disabled guests
Heating
Interconnecting room(s) available
Non-smoking rooms
Private entrance
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Refrigerator
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Telephone
TV
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Fan
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Services
Wake-up service
Spa
Beach chairs/Loungers
Fitness
Fitness center
Outdoor swimming pool
Public Bath
Transportation
Car rental
View
City view
Stay rules - Holiday Inn - Ciudad Juarez by IHG
Check-in
From 16:00
Until 18:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 00:30
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 18
Curfew
Come and go whenever you want
Parking
Free private parking is available on site (reservation is not needed).
Children and beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
3+ years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
Mastercard,
Visa,
American Express
This property does not accept cash.
Check-in / Check-out
Pets
Internet
Age restrictions
Curfew
Parking
Children and beds
Cards accepted at this property
Frequently Asked Questions - Holiday Inn - Ciudad Juarez by IHG
What are the check-in and check-out times at Holiday Inn - Ciudad Juarez by IHG?
Planning your stay at Holiday Inn - Ciudad Juarez by IHG? The room will be ready for you between 04:00 PM and 06:00 PM. However, departures are set at 12:00 PM.
Is there parking available at Holiday Inn - Ciudad Juarez by IHG?
Yes, there is ample parking available at the Holiday Inn - Ciudad Juarez. The hotel offers free, on-site parking for its guests. The parking is private and guests do not need to make any reservations for it.
How much does a stay at Holiday Inn - Ciudad Juarez by IHG cost?
The base price for Holiday Inn - Ciudad Juarez by IHG starts at $84. Do note, the cost might change depending on room preferences and dates. To see the actual prices, input your desired dates.
What types of rooms does Holiday Inn - Ciudad Juarez by IHG offer?
The hotel offers a variety of rooms, including Standard Rooms with either a Queen or King size bed, a King Room with mobility access, a King Suite, and a Queen Room with Two Queen Beds. All rooms are non-smoking and have an occupancy of 2 adults and 1 child, except for the King Suite and Queen Room with Two Queen Beds, which can accommodate 4 adults and 3 children. The room sizes range from 334 sqft to 635 sqft.
Which amenities can guests enjoy at Holiday Inn - Ciudad Juarez by IHG?
Fitness center, Outdoor pool, On-site restaurant, Room service
Guests at the Holiday Inn - Ciudad Juarez can enjoy a variety of leisure amenities during their stay. The hotel features a fitness center where guests can work out and stay active. They can also relax and cool off in the outdoor pool, perfect for a refreshing swim.
For dining options, guests can visit the on-site restaurant, which offers a variety of meals to suit different tastes. In addition, room service is available for those who prefer to dine in the comfort of their own room.
Whether guests want to unwind with a drink or have a business meeting, they can take advantage of the hotel's bar and business center. The bar provides a cozy atmosphere where guests can enjoy a drink or socialize with friends. The business center offers facilities and services for guests who need to catch up on work or hold meetings.
Can guests use a pool at Holiday Inn - Ciudad Juarez by IHG?
Yes, the Holiday Inn - Ciudad Juarez has a seasonal outdoor pool that is restricted to adults only and features a shallow end.
Is there an in-house restaurant at Holiday Inn - Ciudad Juarez by IHG?
Yes, the Holiday Inn - Ciudad Juarez has an on-site restaurant called Restaurante #1. It offers a family-friendly and traditional ambiance, serving American and Mexican cuisines.
Does Holiday Inn - Ciudad Juarez by IHG accept credit cards and cash payments?
Holiday Inn - Ciudad Juarez, an IHG Hotel accepts credit cards such as Visa, Mastercard, and American Express. However, cash payments are not accepted at this hotel.
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