We had a few lovely days booked in to the Bertie at Trehafod. The staff, especially Louise and her partner, were exceptional and saw to it that we had everything we needed. The food was really good and value for money with most main meals under £10. The bedroom was spacious as was the en-suite shower room. The parking at the side was available on a first come first served basis but there were always spaces available. We caught the train from Trehafod station into Cardiff which took half an hour and had a great day out. We also spent half a day at the Welsh Heritage Park where we had an experience of being down a coal mine with a fantastic guide who used to be a miner there. All in all we would definitely stay at the Bertie again when in the area.

Hosts were amazing from the moment we arrived, friendly and welcoming. Room was spot on nice and clean. As we were staying for a concert in central Cardiff ours hosts put us some concert related gifts on our bed, which as a hospitality worker myself appreciate when someone makes the effort and goes the extra mile. Very short walk to the train station and into Cardiff in about 30mins. Will definitely return when in need of a hotel in the area and hopefully you will start breakfast on site soon ❤️ A great stay and a hidden gem in the valleys. Thankyou for your hospitality.

It has been taken over recently by a lovely couple (both ex military) they are busy getting it up to a good standard with redecoration, they have a great chef who dishes up good home cooking (I had the mixed grill every day for the six days I stayed). They have entertainment on the weekend, this weekend was a female singer who was very good. £50 a night was very reasonable. If I’m working in Cardiff again that’s where I’m headed.

They don’t do Breakfast and your meals are separate, however I think you can book to include meals but I prefer to have the option of eating somewhere else if I fancy and not lose the money I’d paid up front for a meal. Food is good there !

I've been staying at The Bertie every fortnight for a couple of months now. The staff are amazing & I always get a warm welcome on my arrival, from Daniel, Maria & Jeff & nothing is too much trouble. Accommodation is great, tje rooms are lovely & clean, en suite bathrooms, comfortable beds, tea & coffee facilities & a TV. Bar staff are great, Daniel is lovely, he always has a great big smile & goes above & beyond for both local customers visiting The Bertie & visitors staying at The Bertie. Food is amazing, plenty of it & good value for money. Atmosphere is great, entertainment on Fridays is brilliant & the locals & visitors all have a great time together dancing the night away. It's so nice to have everything under one roof. I would highly recommend The Bertie & look forward to my next stay in a couple of weeks time.

I had a wonderful stay and meeting the owner and staff. The Bertie has changed hands and Maria and Jeff are working tirelessly to improve this property that had been neglected by prior ownership. They seem to know what they are doing and have a driven vision. The cost of the room was very affordable. and we were there the day they reopened for food and I was pleasantly suprised. You can see the hard work that the staff is putting into this property and can imagine that as time passes they will continue to bring this property to its full potential. We felt safe and secure, and I must thank them for their hospitality in welcoming an American from Arizona with open arms and making me feel at home.

I would recomend fans in the room.

When we arrived the locals were in the pub singing Kareoke. It was so much fun. Everyone was so welcoming and friendly. It was just a great vibe. The room was OK, great value for money and clean enough. Just a really lovely place because of the people.

Everything was wonky in the room, it needed new carpets and curtains. The shower was mouldy and we woke up to an odd smell in the corridor on Saturday morning which reminded me of urine. We think one of the pub goers might have urinated on the carpet or the toilets leaked. But it didn't affect our mood or feelings about the friendly staff and locals. We still had a lovely stay.

the bertie is room only but the kitchen opens at 12 till 4 then 5 till 8.00.the chef is a lovely chap and the food comes out perfect ! its family run by tracey the manager and her daughters jessica and hannah, also kerry the barmaid. what makes it so nice is that you feel like you,re staying at a good mates home .tracey is undergoing a spruce up of the rooms atm but to be honest the linen and room overall was clean ,bed was well comfy, what really made it for me was the warm welcome and hospitality we recieved .we have booked again for october and cant wait !!!

going home , could of stayed longer commitments made us go home but going back in october and really looking forward to it !!!

The hotel and staff were great, very helpful. Food was very good. Price of hotel was very good value.

Getting a taxi in the morning was impossible due to school runs, though staff offered to help. No staff seemingly available till pub morning opening time. No breakfast for guests, though the Welsh Coal Mining Experience cafe 200 yards up the road was excellent for this purpose.

The price, large spacious clean room, quiet and dark with great train link to the central Cardiff. Also the female staff were lovely. I would definitely stay here again.

The guy working there was super stressed and abrupt. However, I can overlook it because of all the positives and price. Everyone has a bad couple of days.

A beautiful hotel, very located in the nature. Good room, very clean. However, a table is missing. The mini table is provided with a kettle, coffee and tea. What was very very unpleasant: I arrived in the evening and was sure I would get something to eat. Now I was 10 hours on the road without something to eat and at the reception I was told that I have not reserved and therefore get nothing to eat. Yes, in retrospect I saw that I was informed by eMail in a side sentence that I have to reserve. Since I was already a few days on the motorcycle, I unfortunately read this message too late. I think you should think about whether you can not find a place somewhere for house guests who pay for their room to give them food. I did not like this at all, so the rating drops.