Staff were friendly, room was clean and little touches like tea and coffee laid out was lovely, bathroom amenities were beautifully displayed too! Basic room but lots of storage which was handy for us. Bathroom worked wonderfully and was a decent size, nice to have a bath. The room was quite spacious for 3 adults and beds were huge!

A few little tweaks and updates would make it perfect, such as a hairdryer, a lick of paint and general cosmetic work. Beds were comfy but bed base was a little untidy(material frayed) but that could be resolved with a valance sheet and didnt affect the use. Otherwise the room is perfect!

Lovely friendly staff, reception provided iron and ironing board when requested. Good room size, didn't feel cramped even with 2 king-size beds. Good value for money and appreciated the late checkout (12 o'clock) after a late night at a wedding! Good location.

The shower was difficult to get a set to a constant temperature. Pillows not very comfortable.

We got upgrade to a family room which was enormous with two extra large bigger than kingsized beds. Staff couldn't be more helpful and brought ironing board and hair drier as soon as we asked for them. Nice mood lighting, massive very comfortable beds and everything was immaculately clean and cleaners serviced the room while we were there for 2 nights.

We noticed an inch wide hole under room door which led to outside and only vertical blinds as opposed to curtains to block out the morning sunlight and they didn't do a very good job of it.

Friendly man on reception. Welcoming.

I expected the room to look like the photo with red satincthrows on the bed but was just plain white linen...a small thing but a splash of colour and luxury for the money would have been appreciated and was expected.

Location convenient for my industrial estate visit next day. Good hot water pressure.

Bright security light outside front door and window was a bit intrusive. Walls between rooms are quite thin. Cant just turn up for breakfast next door, you must book.

The bed was comfortable and the snacks/supplies/facilities selection vastly exceeded expectations (they had all the standard stuff PLUS cappuccino, hot chocolate, cookies, biscuits, showercap...). The staff are also very friendly and polite. You certainly get good value for money.

The ease of being able to leave car earlier in morning catching train which is short walk away to Cardiff for our annual rugby trip and the fact that the owner is alway helpful and accomodating .

it was clean, convenient for the train into Cardiff

booking.com messed up my booking, I’d booked 3 rooms but only 2 were available. which meant 4 adults had to share one room which was a bit cosy.

I have been stopping here every year for the past 6years around the same time for the autumn internationals it a good standard budget hotel close to railway 20min walk for a 20min train ride to Cardiff meaning I don't have to drive to Cardiff , and they are well accomodating I call up at 21:50 to say that we are returning later than expected and if there was any chance of food and the wait for us and cook a meal for us, what more can you ask for. Défi recommended . Especially for those that don't want to pay ridiculous price .

we have stayed here several times and are always pleased with the cleanliness and comfort quality here. The desk area is great for work and the tea/coffee package is very appreciated.

the wifi was none existent in our room this time but i think that was because we were at the end of the premises and probably out of range