The location and they kept your luggage safely until long after check out. The reception staff were polite and helpful.

The breakfast was not worth 22.00 each. It was a TOTAL FAILURE. We had to pay an additional price if ww wanted eggs We were soooo disappointed. We had to take an UBER to look for a real good affordable breakfast. We went to First Watch Restaurant and the breakfast was WOW! I also find that the hotel should ban the room cleaners from asking for tips or thanking people in advance for tips. It is their job and the hotel is expensive.

Check in and check out process was very easy. Loved the closeness to Sawgrass Mills, it's a ver short walk to the mall. Staff members guided us around on events going on the 4th of July and near by places.

The room was not clean enough for my taste. I did find some dust balls on the corners and the bathroom was a bit rusty around the edges. It doesn't have a pool, It would be perfect for a family with kids to have a one so they could stay there while an adult goes shopping.

Everything was great!!!! The breakfast, the facilities, the staff, the location was perfect, the mini store had great variety.

There was an event with too many people vs the space available at the lobby, it was a sea of people that made it very difficult to walk to the elevator. Also, there were extremely noisy. That was the only inconvenience.

Friendly staff, cleanliness and super close to sawgrass mall.

Breakfast can be improved or better organized. I am caffeine intolerent, but when I took hotwater for my tea from the thermos, coffee beans came with the water. I had to ask for another cup of hotwater that they had to take from the kitchen.

I would like to make a special mention of Mr. Gonzalez who above and beyond to accommodate my husband and I. We both were celebrating our birthday and the mood was set by your Hotel. The ladies in the kitchen All did a tremendous job. Thank you we will be returning. Tammy Peak

There was nothing I didn’t like EVERYTHING was AMAZING!!!!

The location is perfect. The frontline staff were very nice. The housekeeping staff are great. Sawgrass Mall is next door. Walmart. Publix. Ross Dress for less and places to eat are nearby as well. That was my second stay and I was completely satisfied.

I had no issues at all.

The room was very clean which is very important. The bed and pillows were nice. Also, the room temperature was good. Definitely would stay again; I highly recommend it. Worth the stay.

There was some confusion with my credit card. Their system would change the expiration date and it would not go thru. This caused some confusion at the front desk. In the end, the manager was able to charge the account with the card present. Thanks so much!

Beautiful design European decor, clean clean clean hotel,my only problem was the noise, when some close ,or open their room.Beside that ,bartenders are very professional, both the men and women ,the woman bartender she so sweet and nice.But breakfast in the money is disgusting, no flavor on the eggs, $ 20 is not worth it.The hotel can do better than that.I was so disappointed to see a beautiful hotel like that ,they don't have a full menu , food are disgusting, chickens are horrible, I have to be honest with you guys.Hire a professional culinary chef ,who know how to cook.Who ever is on the kitchen in the morning should know how to cook, because breakfast are horrible horrible. Beside that I enjoy the room,neutral color and great European 🇪🇺 decor

I don't like the food, horrible horrible, they should hire a professional culinary chef ,for that big classic restaurant, if they have a chef,he or she should be fired, because they didn't cook food,they cook garbage in the kitchen for real.

Room was good size, bathroom was awesome, shower was awesome love the 2 options. Staff were nice.

No shower gel the products weren't refilled, the blackout curtain could close all away so there was light coming in all night(the sign of the name of the hotel) and day. Couldn't sleep well.

New hotel, very clean, large room, comfortable bad. Great location next to the entry in the Sawgrass Mill outlet center

Breakfast was extremely poor. Literally 3 pieces of cheese and charcuterie on some plates, some yoghurt and boiled eggs.