The hotel is located in Tržní Street, right next to the fountain of the colonnade. As soon as I arrived at the reception, I was surprised by the friendly and helpful staff. The interior of the Hotel is cozy, restful and clean. The Exclusive Double Room on the fourth floor overlooking the Colonnade Fountain was amazing. The room has a TV, radio, coffee set, fridge and safe. The room is equipped with a separate bathroom with a bathtub and sanitary facilities. Pleasant restaurant service, professional approach and communication in several world languages. Dinner - the possibility of choosing from the À la carte menu, where lovers of fish, meat and salads can choose. I ordered a starter - fried shrimp on garlic butter and toast. As a main course, strips of filet steak with vegetables and potato pancakes. Breakfast is served as a buffet with a rich and varied selection of hot and cold dishes. As a former chef, I could not fault the kitchen. The food was excellent. There are many interest and beautiful views of the city in the vicinity of the hotel. I had a very pleasant feeling and was very satisfied during my stay in this hotel. I highly recommend it 🙂 ⭐⭐⭐⭐

The stylish romantic hotel was a great choise, it was comfortable, clean, staff was very helpful, friendly, free Wifi worked well, cleaning services available every day. The extra large bed was comfortable. The bathroom had a pleasant floor heating. Buffet breakfast offered until 10.30am had a variety of choises. Hotel has a great location, close to the central Hot Spring Vridlo, all attractions are in walking distance. For further places is a nearby city bus stop, tickets can be purchased in bus by card or by the driver.

The aircondition control in our room 518 was not easy to manage as it was written it would be.

Here's a refined and engaging review for your stay at Hotel Romance in Karlovy Vary: I recently enjoyed a delightful week at Hotel Romance in Karlovy Vary. The hotel's central yet tranquil location was ideal, with the Market Colonnade just a couple of minutes away, making spa visits and city exploration effortless. The room was impeccably clean, featuring excellent soundproofing that ensured a peaceful retreat after each day's adventures. The comfortable beds and thoughtful amenities contributed to a truly relaxing stay. Breakfasts were a daily highlight, offering a diverse selection of fresh, high-quality foods that catered to all tastes. The variety and quality of the offerings were exceptional, providing a perfect start to each day. The staff at Hotel Romance were outstanding—super friendly and always ready to assist. Their helpfulness and warm hospitality made the experience even more enjoyable, ensuring all our needs were met promptly and with a smile. For anyone seeking a quiet, centrally located hotel with top-notch amenities and service, Hotel Romance is an excellent choice.

The room was very elegant, comfortable and we had a big bathtub. The location is amazing, just at the main promenade and we enjoyed the dinners at the restaurant (even though the restaurant style was a bit outdated). Nice of them to have the transfer service to the parking.

The hotel doesn't offer any common space, the restaurant is outdated and the breakfast was not having a variaty I would expect from 4* hotel. It is a good place if you are looking only for a bed to sleep, but if you would like to have anything more, than there are other places that could offer more for the same price.

People on the front desk are absolutely wonderful! We received a great room with great view but no air-conditioner in it. With no complaints I just asked if there any possibilities to move us to an air-conditioned room. Received a promise to get it as soon one will be available. It was done on the second night. This was absolutely great! We asked gor few arrangements with the concerts, restaurants, taxi for the way back to bus station. All was done in a very professional way.

Wheather. It was really very hot in the days of our stay. On the third day we had a havy rain in the evening who’s brought a little fresh air to the city. I wouldn’t be surprised if that was done by the great staff .

Everything , litterally everything

What I didn't like that I've told the reception that we will not attend to the breakfast on the second day because we have a flight , and asked if there an option to prepare a box for us , they said no because before 7 it is not possible (which is not true because I saw them week ago they are almost ready before 6:30. I asked them maybe we can change it with a dinner/ lunch , or at least to give us a discount in their dinner menu in the hotel's restaurant. They didn't suggest anything instead

The hotel is situated in heart of Karlovy Vary, near most of the hot springs and retains some of the fin-de-siecle atmosphere of old Karlsbad. Even if is situated in the pedestrian area, it is possible to unload luggage, simply phone the reception on arrival and they can lower the obstacles, and then if you reserved a parking place, the hotel has nearby some places. More than half the hotel is renovated but as we have booked a room with balcony, despite the very nice view, it was hot with no air conditioning and the bathroom was dated so we asked the second night and received an other room modern and with air conditioning. Breakfast was very good and we recommend also dinner. Staff was very helpful and nice.

It was not clear in the reserving process that some of the rooms are not modernized. The terrace at the entrance needs repair, not covering with a green carpet. Tablecloth on the terrace tables will be nice and indicative of the quality of meals witch is realty great.

The propriety is very clean, the restaurant has a very good selection of dishes, the personal at the reception is kind and friendly. The view on the windows is simple amazing, the hotel is very close to many shops and restaurants. What I loved the most is that they’re accepting animals.

The cleaning crew doesn’t speak English & barely understands a few words. Even though she’s well intentioned, the cleaning lady doesn’t respect the “do not disturb” sign that you’re hanging on the door. Furthermore, the sign is red on the “do not disturb” part, and green on the other side. For a person who doesn’t like her privacy to be broken, it is an unpleasant event.

Large room on top floor with nice view and neutral dark wood furnishing, breakfast, helpful staff. I loved that the room had a proper desk, we were happy about the small sparkling wine in the minibar :)

Slightly strange chemical smell in the reception area (but not in the room!), maybe because of cleaning products? There are nicer-/non-smelling products out there. I got used to it by the second day. Still, smell affects the mood on arrival, so that could be done better. But really, everything was very nice!

We reserved two rooms, one was deluxe with the balcony and the other was a standard. Deluxe was very nice with beautiful city views, comfortable bed and had all essential..except AC, which is necessity in my opinion, when it’s get hotter. The standard room was good, small with nice upgrades. The room had AC , unfortunately, at night it was so loud , had to turn it off. All would be ok there, but it wasn’t quiet, all night we heard some noise in the walls, like mouse or something, constantly making noise. So, we could not sleep. Maybe it was our luck..?! The breakfast was ok, big enough selection of food, coffee and beverages.

The perfect location